TinyDeal offers the best price on China manufactured products, like Mobile Phone, Talbet PCs, iPhone & Samsung phone Gadget, Consumer Electronics, Home gardgets, Toy & Novelty, Fashion & Accessories, China Retail & Dropship, Chinese Product Wholesaler
I have placed two orders with tinydeal, a friend had ordered a watch and I liked it so I ordered... this took 3 weeks to arrive... I ordered the watch and placed another order a week later that took over a week to process... They wanted a picture of my credit card that I didn't understand, my first order they didn't have a problem collecting my money for... the second order arrived after a month. The first order is still missing, 5 weeks later. I went to post office with tracking number, they have no record of it arriving into Canada... that was a month ago... after a few emails over the last couple weeks the company keeps telling me to be patient. It's been 5 weeks and I am losing patience... not because of the problem... it's how they are dealing with it... the service with this company is horrible... after 5 weeks they are asking me to go to the post office (which I already did) and they want the post office to provide a document to say no record of package and have it stamped.. the post office say there is no such a document... but more importantly... their lack of concern of the issue and their advise is to give it 5 more weeks... after that they can work on a refund... there is no genuine concern that there product is lost... their whole business is based on shipping of product... again it's not the problem.. that's a problem... it's how they deal with it, they are making it my problem... I wished I never started doing business with this company. I don't recommend this company at all... all based on service... on a side note... the second order that had arrived was placed in a bag and was crushed and damaged when it arrived. A lot like my expectation of a company that is expected to deliver..
This company has responded to me to tell me to wait an additional 25 days... (5 more weeks). That is almost 3 months... the tracking says package has arrived in Canada over a month ago now.. yet Canada post has no record... it is lost... Tinydeal cannot tel me where my order is... for a month now... if you like a company that blows smoke up your butt, gives you poor customer service, that will make you wait 50 business days (10 weeks) before they will address the issue... then Tinydeal
Update... May 8th...
7 1/2 weeks still no product...
Original order placed on March 17th..
Update.... May 12
Coming up on 8 weeks and this company is saying I need to provide proof that Canada hasn't received the product... the post office has know idea what they are talking about .. no document exist... if the product enters the country (with the tracking number they provide) it has to be recorded... they have stolen my money and insist my product is been hanging around in Canada... hiding, since March 30... this is a company that has no customer service... telling me to keep waiting is not service they are putting blame on me!!!!! I am not providing documents ! I paid for product they need to deliver!!!!!
Update May 14th
58 days ... I had put up reviews but this company DELETES negative reviews off their website.. Don't trust their reviews on their site..
Update June 14th
88 Days... finally got a refund.... horrible company, horrible service... what is really sad is they get away with this crap... they delete reviews off their website... DON'T BUY FROM THIS COMPANY!!!!!!
TinyDeal 回复2017-05-02
Dear David Ronayne,
It is pity to see this review of your order problem. For this issue, specific staffs are following it up. Please give us and post office a time to finish the checking. All of your emails have been replied. Please check and reply if necessary. Sorry again to let you wait. We are managing to have some better shipping methods.
Thank you.
Tinydeal Team.
Okay hands down this is one of the best online shopping sites that I would recommend for anyone. This is easy, genuine and a site with a very friendly after sales customer help team. This site doesn't sell fake or replicas. if you order a xiaomi piston 3 headset, you will get an original xiaomi piston 3.
site has a variety of shipping options. Aramex is so cheaper and affordable for guys like me who shop for tech gadgets. arrives in about 5 days. the default shipping method is free and takes about 21 days to arrive and most of the items cost more than $10 has free tracking which is so great.
About some negative reviews of the website I see online. This site is authentic. What you need to do some research about the product you are gonna buy. i bought this action camera before a month and it was a complete knockoff. no quality whatsoever. however it was about $40 and it was alright. you need to keep out from products which doesn't have a brand. Q5H,TWS,K9 those are generic ones. shop for products like elecam, SJCAM, lenovo ,leco ....etc. you got the idea
And this site is good for buying accessories. they have a wide variety of mind blowing products which are just what you need . wireless memory card reader??? thank you just what i was searching for :D
okay bottom line . 9 out of 10 . just a little complain. guys seriously PRE SALE earlybird products should be cheaper than the retail price right?? right right??? well you guys doing it wrong :3
TinyDeal 回复2017-04-26
Dear Randunu Dimeshan,
Thank you so much for your detailed review. For the presale products, usually we are manage to make it as a lowest price as it could be. The retail price may be influenced by the marketing in a certain period. If there is a price difference, you could contact customer service at once. For other items, you could search directly on our site. Or contact us later.
Thank you.
Best regards.
Tinydeal team.
Excellent communication all the time, the merchandise received is exactly how it was presented and behaved excellent (it is a phone call a2015 4gb ram 128gb rom extraordinarily good) recommend TinyDeal is trusted. Thanks TinyDeal.
My wife order the leeco max 2 a week ago it is still process I have sent many emails to resolve but no answer back. email I gave them I cant get in to anymore they don't answer back we paid for the phone and extra for the shipping that is not shipped yet. the site is starting to feel like a scam.
my Order No.: 9130072694430002989939
there is no way to change your address on your account on the site.
I just want what we paid for
TinyDeal 回复2017-04-21
Dear Shawn Wilkerson,
It is a pity to see your review concerning about your order from us. We contacted you in time to tell the problem of this order after you paid. Please forgive us that we should confirm order if it is needed. All the emails you sent were answered. You could check all details from your mail box if necessary. Specific staffs werecheck and follow it up. Sorry if there is inconenience.
Thank you.
Best regards.
Tinydeal Team.
I just recently buy a smartphone from tinydeal. Overall i satisfied, because this is the first time i buy product from abroad. Im using free shipping, and i got my phone about 3 week to my country.
And the phone is working well, and this site offer more lower price than the others.
Keep Improving Tinydeal
Avoid buying anything from the seller. Rooted phone, broken button. Better off paying a little more and getting a better service.
Seller responded with a poor excuse to save face. Customer service or any contact was not existent for two months.
BEWARE. YOU HAVE BEEN WARNED.
TinyDeal 回复2017-04-18
Dear Jacques,
We feel deeply sorry when seeing this review. There are specific staffs to check and follow it up. Please check the message we sent you. You could also contact our customer service if necessary. Wait for your positive feedback. Thank you.
Best regard,
Tinydeal Team.
I bought a phone from tinydeal website. the phone took a long time to arrive. it got here after maybe 8 weeks. I spent around $145AUD. It worked for about 2 months. I emailed them and they siad send it back for warranty. I did this and when they received it they said it would cost $17USD to fix. This is what the manufacturer quoted them. That they would be charged this by the manufacturer. I asked about warranty but they said i had to pay for any replacement part but yes it was under warranty. After much emailing it became apparent that what they actually mean by warranty is that they will have it fixed there in china at the consumers cost and then sent it back. There is NO actual product warranty.
I thought stuff that. I asked them to send back the broken phone and i would fix here (i knew i would never get my phone back by this stage). they then suddenly changed their story and said they had fixed it (expressly against my wishes from earlier emails) and i wouldn't get it unless i paid. i refused.
just felt like a scam. who even knows if i would have go the phone back if i paid.
they were rude and devious in there conduct with me.
never again
TinyDeal 回复2017-04-15
Dear Richard,
It is very pity to see this review about your unhappy experience. We should look into this issue before giving solution. There are specific staffs to follow it up. Please check the email we send you later. We always strive to provide better serive. Wait for your positive reply.
Best regards,
Tinydeal team.
Not as bright as stated, but much better light than others.
I ordered two flashlights; one a UV Blacklight and the other a 3800LM flashlight. I thought that the 3800LM was supposed to be the brightness of the flashlight. I have a friend who has a 1000 Lumen flashlight and the one I received was not as bright; however' the quality of the spread of light was excellent and much cleaner than that of my friend's. I really hate flashlights that are bright in the center and has inconsistent lighting from the center out to the edges. It makes it hard to actually see what you are trying to illuminate. The one I received might be 800 lumens, but it is consistent and clean from center to outer edges. I'll take this flashlight before I would even consider my friend's. I just wish they would put the correct brightness in the description. It does provide a wide full light that makes it easy to see everything in view. It does zoom in and out. When fully zoomed in, you do see the shape of the LED. This is typical of the Cree XM LED. The UV light is good. Don't go to your friend's house and use it in the dark on their toilet. You'll never use it again... You might check yours...
Seller:
1.Two days free shipping
2. After 4 days i received the phone (in my case the carrier was DHL)
Phone:
1. Battery least 3-4 days after normal use (the phone is very new yes, but is good to know)
2. Feels great in the hand, the wake up and volume keys are in great position in my view of point (you can use the fingerprint key for wake up too, very useful if you just want to check the time or if you miss something)
3. The included form MIUI software is not that much and i found it very useful for now
4. I am not a big camera men or photographer but the movies and the photos are very nice and i am very satisfied
I order my phone "Shipping from: Germany " before week and it still says "Order Status: Processing" than i got email to take photo of my credit card and I did then they said i edited picture which I did not thank I send again,I bought phone with my friends credit card cousei don't have one.Please send me the phone!
TinyDeal 回复2017-04-07
Dear Savic,
Sorry to see this review. Sometimes we may ask to confirm the payment. That is requested by the safe payment system. For this order, we answered you with emails alreay. Please check and reply if necessary. Thank you so much if you could understand it better. We hope to have better cooperation with you in the future.
Best regards,
Tinydeal team.
I order a phone from tiny deal and i got it really fast in a few days (eu werhause) so i decide to buy two (2) more ( 29.3.)and now i have a problem. After 7 days they still didnt send my phones for wich i pay. On my account in my order window is still mark "processing" i dont know why you dont send me my order.
I order one phone for a gift and now ill go to bitrhday empty handed. Please send me my phones.
Well today i recive a email that my order are shipped (5.4.) Maybe ill give them a 5 star at the end ;)
Ok 7.4 i recive my order in great shape. So i give them 5 stars.
They are great webside dont read only bad comments.
terrible company it is just a scam send faulty goods, asked for videos of faults these were sent , then they want you to spend more money so that they will send out replacements. they state that a full refund is not available even if the goods are returned. they offered only a third of the cost of the order. paid by paypal thinking that I was covered but have to send the goods back. price of return postage costs more than the goods are worth RUBBISH
TinyDeal 回复2017-04-06
Dear CB,
It is really a pity to hear of your experience. Usually it take a time to confirm the problem before we could provide a solution. You could check our emails for the latest suggestions. Thank you so much for your understanding. We will do it better in the future.
Best regard,
Tinydeal.
TOTAL SCAM SITE !!!!!! BE AWARE : So 2 weeks ago i orderd the LeEco le max 2 128 gb 6 gb ram . it would be shipped after 3-7 days. I wrote mails after 5 days they stopped responding to my mails. The item is still in " process " after 11 days i paid extra money ( Special Payments -Differents : after this mail and after i paid they ever awnserd my mails ) to get it shipped from europe and have it faster. I DONT KNOW why they didnt ship my product , i paid for it ! and why they dont send my product . I REALY WANT the phone but if they doesnt have the phone i wont my money : or the phone or the money . i think i will never order something again from this site realy bad costumer service , no telephone number , no chat , no facebook chat suport , only mails for !!!! 1 week !!!!! ( my order is 8410072337260002979576 , mail is broes.brinkman@hotmail. i realy need my phone for work so FIX THIS !
TinyDeal 回复2017-04-05
Dear Broes,
It is really pity to see this review. This order delays a little bit to ship out because of the holidays here. It is available now. We sent you email telling of this fact already. Please check and reply. Sorry for such a misunderstanding. Hope your positive reply.
Best regards.
Tinydeal.
I've made multiple cell phones orders from Tinydeal.
Items were sent form EU warehouse (no delivery charges) and I got em in a couple of days, extra fast. Never had to pay for customs :)
Anyhow, highly recommended. Will order again.
I am using this shop since Date: 6/19/2012. I had problem only once when a product had a problem but when i communicate with their support they give me my money back in order to buy it again.
I've bought a phone(order# 3300069035520002874875) which its screen block after few seconds of use. I've contacted the customer service, and since the problema couldn't be solved I shipped the phone back to send it to Factory to repair. They told me that the phone couldn't be repaired, and if I wanted a new phone I should pay for it.
So, I buy a phone that doesn't work, I pay the return shipment, and afterwards they tell me that as it cannot be repaired I have to pay for another phone?
Is it a scam?
In truspilot review I was answered that they sent me an email. After my last reply to their email (5 days ago) I had no more answer, so if you answer the review with lies is better don't answer. In the middletime no proper solution has been offered from tinydeal staff.
Please don't lie
TinyDeal 回复2017-04-01
Dear Oscar,
It is really a pity to hear of this order. We have specifc staffs to follow it up. Please check the email we sent you before and reply if necessary. We always struggle to provide better service to our cusomers. Hope your positive feedback.Thank you.
Best regards.
Tinydeal Team.
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