Topaz Labs（www.topazlabs.com）在 OK.one 的综合评分为 2.9 分（满分 5 分），基于本站收录的 201 条用户评价，属于电子与科技分类，口碑较差。评价两极分化：42% 给出 4 星及以上，同时 33% 打了 1 星；商家回复了 87% 的差评。数据最后更新于 2026-08-10。
被误导了下载所需的内容......
Thank you for your feedback, and we're sorry to hear about your experience. We'd appreciate the opportunity to better understand what was unclear during the download process and help resolve any issues. Please contact us at [email protected]—we're happy to assist and welcome your feedback.
Thanks for bringing this to our attention. We'd like to look into what happened. Please contact us at [email protected] with the email address associated with your account, and we'll review your refund request and follow up with you.
这是很棒的服务，但与成本相比仍然不完全令人满意。
Thanks for your feedback! We're glad you've had a generally positive experience. We're continually improving our products and appreciate hearing how customers feel about the value they receive. Your feedback helps guide future improvements.
渲染花了好几个小时。背景中标志上的字母不断变化，这使得它显然是人工智能和分散注意力/有点令人眼花缭乱。 第一次渲染不起作用，所以我认为必须进行 2 次渲染？失去学分。 最终无法使用渲染的视频，原始版本的版本很模糊。不太可能继续订阅。
Thank you for taking the time to share your experience. We're sorry to hear about the long render times, the artifacts you encountered, and the issue with lost credits. We'd like the opportunity to investigate what happened and see if we can help improve the results. Please contact us at [email protected] with your project details, and we'll be happy to assist. We appreciate your feedback and hope we can make things right.
Premiere Pro 插件无法工作（30 分钟后超时），但无论如何都会消耗积分。 我最后一次尝试是使用 Starlight Precise 2.5 渲染 2 秒的视频。 Topaz Video AI 不会使用 Hyperion 2 和其他模型将 SDR 渲染为 HDR，因为本地渲染不起作用或最终需要 1 小时才会失败。 我能从中得到的只是渲染 5 到 30 秒的预览。 我的电脑满足最低要求：Mac M1 PRO MAX 32gb 很令人失望
Thank you for sharing your experience. We're sorry to hear about the issues you've encountered with the Premiere Pro plugin and local rendering. That certainly isn't the experience we want for our users. We'd like to investigate the timeout, failed renders, and credit usage to help get this resolved. Please contact us at [email protected] with your application logs and project details, and our team will be happy to assist. We appreciate your feedback and hope we can improve your experience.
我注册（并付费）了 Topaz Web，但不久后就取消了，因为我不想继续订阅。我找不到免费试用版，尽管我的订阅在接下来的 30 天仍显示为有效，但我无法使用升级等任何功能。相反，我不断被提示再次订阅。 这看起来像是需要修复的订阅/访问错误。我还发现用户界面令人困惑，尤其是在尝试寻求支持时。与实际的帮助选项相比，Cookiebot 的位置感觉异常突出。 还有其他类似的升级工具，您可以在订阅之前免费试用它们。
Thanks for sharing your experience. An active subscription should continue to provide access through the end of the billing period, even after it's canceled, so what you described isn't the expected behavior. If you haven't already, please reach out to [email protected] with the email address associated with your account. We'd be happy to investigate the access issue and review your experience.
Topaz Labs 为摄影师提供了一些最好的人工智能软件。图像质量、锐化、降噪和升级都非常出色，它是我工作流程中非常宝贵的工具。 我唯一关心的是定价。如何从每年 200 美元左右增加到每年近 400 美元？这是一个巨大的增长，对于许多摄影师来说很难证明其合理性。我知道软件开发成本高昂，但对于许多忠实客户来说，成本加倍是没有意义的。 我喜欢这个产品，并希望继续支持 Topaz Labs。我只是希望他们重新考虑定价并记住帮助他们成功的摄影师。
Hi Mark, Thanks for your feedback. We truly appreciate your positive remarks about our app. Our aim is to make the applications as affordable as possible while still being able to provide continuing development. Even still, we understand everyone has different fiscal responsibilities and preferences for how to invest in their trade or passion projects. If you'd like to submit any suggestions to our marketing team, please reach out to us at [email protected]. - Munirat
明显的骗局。人工智能生成的视频升级不起作用，会骗取您敲诈的订阅费和额外信用购买的钱，即使如此，您也只有足够的积分来（只是）升级视频，该视频在渲染时会冻结，因此无论如何它都是无用的。当我要求退款时，客户服务很粗鲁且反应迟钝。像躲避瘟疫一样躲避
Thank you for your feedback. We're very sorry to hear about your experience and that we didn't meet your expectations. This is certainly not the experience we want our customers to have. We'd appreciate the opportunity to review your case and address your concerns regarding rendering, credits, and your support experience. Please contact us at [email protected], and our team will be happy to investigate further and assist you.
它在我的 Mac 上不起作用，所以我取消了订阅。你又什么都没有了。只是我没有付出任何代价
Hi, sorry it didn't work out on your Mac! Whether it's an Intel or M-series chip can definitely play a role in performance, so that's worth checking. If you'd like to give it another shot, reach out to [email protected] and we can help make sure everything's set up right for your system.
Starlight Precision 2.5 型号对于视频来说几乎是超自然的。 5+星。我希望我能给它更高的评价！
Thank you so much for your amazing feedback! We're thrilled to hear that you're enjoying Starlight Precise 2.5 and that it's delivering such impressive results for your videos. Your support means a lot to us, and if you ever have any questions or need assistance, feel free to reach out at [email protected]. Happy editing!
我使用 Topaz 产品已有好几年了，我一直对我使用过的一切感到非常满意。我认为现在我使用 Topaz 的最大原因是它仍然可以工作，即使我的电脑已经有几年了，但当我购买它们时仍然被认为是非常高端的。我尝试过其他软件，但它们似乎都适合高端新计算机，并且不适用于稍旧的计算机。感谢您提供的软件，即使对于像我这样无法在每次推出新产品时升级我的计算机的用户来说，也能运行并且表现出色。我的几个摄影朋友和我一样，也在使用Topaz软件。
Hi Keith, Thank you for your feedback. We are so pleased to hear that our products have consistently met your expectations over the years. It's wonderful to know that our software continues to perform well on your slightly older, yet still high-end, computers. We understand the importance of providing reliable tools that cater to a wide range of system specifications, and we appreciate you highlighting this aspect. We are also delighted that your photo friends are enjoying our software too. Thank you for your kind words and for being a valued part of our community! - Munirat
显然，这个骗局在他们大肆宣传的人工智能视频升级器方面不起作用，它需要订阅和额外购买的积分才能使用，但当你试图让它做任何事情时，只会无限期地停留在渲染上。避免，不要给他们你的钱。您只会得到最粗鲁的“客户服务”拒绝退款。垃圾公司。
Thank you for your feedback. We're sorry to hear about your experience and that we didn't meet your expectations. We understand how frustrating failed renders, credit usage, and refund concerns can be. We'd appreciate the opportunity to review your case and investigate what happened. Please contact us at [email protected], and our team will be happy to look into your concerns and assist further.
该软件安装起来很笨拙。 我无法获得正确的（新）版本来注册 Photoshop。 界面向导会建议该做什么，但它经常过度校正图像并尖叫着人工智能。我终于回到了我的旧 Nik 软件，它提供了实时反馈。
Hi Harry, Thank you for your feedback. All of our apps have a variety of models trained for different use cases. You may not have found the best adjustments for your use yet. Our support team is available to assist in reviewing your comparison images or offering suggestions for the best possible results. Please contact us at [email protected]. - Munirat
新版本的 Topaz Photo（Mac OS 桌面）有问题。例如，它在 Denoise Max 中不起作用，它永远卡在锁定编辑上，并在底部告诉：“运行模型时出错”
Hi Karen, Thank you for your feedback. For us to look into this, we will need you to send a message to [email protected] so we can proffer a solution. - Munirat
应用程序按计划运行，帮助我增强旧 8 毫米磁带转换为 MP4 的效果。 现在我必须切段然后使用另一个应用程序来增强 20.94 帧。
Thank you for your feedback! We're glad to hear the application is helping you enhance your old 8mm footage. We appreciate your comments about your current workflow, and we'll share them with our team as we continue improving the app. If you ever need assistance or have any questions, feel free to reach out to us at [email protected]. Happy editing!
它没有像宣传的那样，让我的照片看起来比原来更糟糕
Hi Erin, Thanks for your feedback. All of our apps have a variety of models trained for different use cases. You may not have found the best adjustments for your use yet. Our support team is available to assist in reviewing your comparison images or offering suggestions for the best possible results. Please contact us at [email protected]. - Munirat
高效但性能昂贵
Hi Blanchard, Thank you for your feedback. Our aim is to make the applications as affordable as possible while still being able to provide continuing development. Even still, we understand everyone has different fiscal responsibilities and preferences for how to invest in their trade or passion projects. If you'd like to submit any suggestions to our marketing team, please reach out to us at [email protected]. - Munirat
照片增强器：Gigapixel AI应用程序可以产生一些出色的效果，总的来说，这是一个很好的程序。然而，编辑后的图像经常包含错误，而且我仍然经常遇到与云相关的问题。考虑到价格比较高，我只能给3星。
Hi Tanja, Thank you for your feedback ! Please reach out to [email protected], and we will be happy to investigate the errors you encountered.
Hi, Thank you for your feedback.
并没有真正做到它所宣传的那样。 Lightroom 插件很糟糕，因为之后您无法编辑 Lightroom。我不会推荐也不会续订我的订阅。
Hi Lauren, Thanks for your feedback. All of our apps have a variety of models trained for different use cases. You may not have found the best adjustments for your use yet. Our support team is available to assist in reviewing your comparison images or offering suggestions for the best possible results. Please contact us at [email protected]. - Munirat
共 201 条符合条件的评价