Topaz Labs（www.topazlabs.com）在 OK.one 的综合评分为 2.9 分（满分 5 分），基于本站收录的 201 条用户评价，属于电子与科技分类，口碑较差。评价两极分化：42% 给出 4 星及以上，同时 33% 打了 1 星；商家回复了 87% 的差评。数据最后更新于 2026-08-10。
Hi Olivia, Thank you for your feedback. We have responded to your message concerning this but we are yet to get an update from you. Please let us know if the steps have resolved the issue or not so we can troubleshoot accordingly. - Munirat
Hi, Thank you for your feedback. Our aim is to make the applications as affordable as possible while still being able to provide continuing development. Even still, we understand everyone has different fiscal responsibilities and preferences for how to invest in their trade or passion projects. If you'd like to submit any suggestions to our marketing team, please reach out to us at [email protected].
我似乎无法在 iPad 上打开黄玉照片。
Hi Travis, Thank you for your feedback. It is important to note that Topaz Photo (Studio) is a desktop app and it will not work on an iPad. You will only be able to access the app on a computer. - Munirat
多年来我已经多次尝试过你们的产品，并且使用你们的任何型号的软件都发现零改进。 有数十种产品确实有效。一个小时后我取消了。 这不好，而且不起作用
Hi, Thank you for your feedback. All of our apps have a variety of models trained for different use cases. You may not have found the best adjustments for your use yet. Our support team is available to assist in reviewing your comparison images or offering suggestions for the best possible results. Please contact us at [email protected].
总的来说令人满意。总会有改进的余地。 在一张图像中，少数人（例如 5 个人）中有一个人失焦，应用程序应该照顾那个离开休息的人。 我的经历并没有达到我的预期。希望还有改进的余地。客户的要求总是很高
Thanks for your feedback! We appreciate you sharing your experience. We're continually improving our models, and feedback like yours helps us prioritize future enhancements. We hope you'll continue to see improvements over time, and thanks again for giving Topaz a try.
当增强视频或照片脸部发生变化时
Thank you for your feedback. We're sorry to hear you experienced changes to faces during enhancement. If you'd like, please contact us at [email protected] and we'd be happy to help troubleshoot or recommend the best settings.
该软件似乎很难使用。 用户界面应该变得更简单。
Hi Robert, Thank you for your feedback. All of our apps have a variety of models trained for different use cases. You may not have found the best adjustments for your use yet. Our support team is available to assist in reviewing your comparison images or offering suggestions for the best possible results. Please contact us at [email protected]. - Munirat
没有在其他磁盘上下载 LLM 的选项……根本没有安装它
Hi, Thank you for your feedback. At this time we do require installation on the startup disk. This is currently the most efficient way to process locally.
我对 Topaz 软件的探索始于 2024 年 3 月，从那时起它就成为我工作中不可替代的工具。他们提供的光栅图形放大和增强工具使我能够将最小和最微弱的照片转换成高质量的图像。 然而，最让我印象深刻的是公司的发展速度令人难以置信。自 2024 年以来，我看到程序功能存在巨大差距 - 我们定期收到更新、新模型和完整的工具包。 因此，我对该软件的满意度不断提高。我完全向任何重视图形工作最高质量和专业结果的人推荐它们。
Thank you so much for the detailed feedback and for being with us since 2024! Really glad the constant updates and new models have made such a difference for your work. We'll keep pushing forward. Reach out anytime at [email protected] if you need anything.
我希望自动驾驶仪能更聪明一点。该产品总体工作正常。 它有局限性，希望它能更好地增强白色 T 恤的细节，因为白色 T 恤的曝光过度，并且丢失了复古照片的图形。
Hi Cuong, Thank you for your feedback. Our development team is always working on improving the app. All of our apps have a variety of models trained for different use cases. You may not have found the best adjustments for your use yet. Our support team is available to assist in reviewing your comparison images or offering suggestions for the best possible results. Please contact us at [email protected]. - Munirat
它至少对我的 mp4 文件没有任何作用。
Thank you for your feedback. We're sorry to hear that the app didn't work as expected with your MP4 files. Please contact us at [email protected] with a sample file and details about the issue, and we'll be happy to investigate.
加工和出口的时间非常长。
Thank you for your feedback. We understand that processing and export times can be lengthy, especially with high-quality AI models. If you'd like help optimizing performance or choosing the best settings for your system, please contact us at [email protected]. We're always happy to assist.
Mosaic 网络应用程序很多时候都无法运行。 当我将照片上传到 Mosaic 时，它们通常只会进入“我的文件”，然后不会显示在 Mosaic 应用程序本身中，因此我无法对它们执行任何操作。 然后我必须将它们全部删除并重新开始。 通常，当我能够在马赛克应用程序中显示我的照片时，处理会停止，并且我会收到“处理失败”的错误消息，然后我必须在每张照片上单击“重试”。 然后我会尝试删除它们，但我会收到另一条错误消息，提示照片正在处理中，如果我想删除它们，请取消处理。 Mosaic 网络应用程序或“我的文件”中没有任何地方表明我可以这样做。 我联系了 TopazLabs，他们给我发了电子邮件，告诉我取消处理，并附上了在哪里执行此操作的屏幕截图。 他们的屏幕截图看起来与我正在使用的网站或网络应用程序完全不同，因为 Mosaic 仅在线，并且没有自己专用的下载软件可供远程使用。 我假设他们发送的屏幕截图提到了 Topaz Studio，这是一个可以在您的计算机上本地安装的软件，包含他们的所有程序。 由于我只订阅了 Mosaic，因此我无法使用此功能。 另外，处理完成后，我从 3 个可用选项中选择了我喜欢的格式，然后必须在每张照片上单击“渲染全尺寸”，这很麻烦。 为什么不自动执行此操作呢？ 我永远不会向任何人推荐 Mosaic 网络应用程序。
Thanks for taking the time to share your detailed feedback. We've shared your comments with our team, as they help identify areas where we can improve the Mosaic experience. If you're still running into these issues, please reach out to [email protected] with your account details, and we'll be happy to investigate further with you.
通过计算机渲染进行极其缓慢的处理后购买了处理积分。不愿意购买该软件，还必须购买积分也不太舒服。希望他们能够加快处理速度，虽然确实加快了处理速度（从 42 分钟缩短到 30 分钟），但对于一张图像来说，其实用性和实用性却太慢了。这样的处理非常差。
Hi, thanks for the feedback. Just to clarify, credit packs are only used for video upscaling and Astra, not image rendering, so I want to make sure we're looking at the right issue. Could you reach out to [email protected] with more details on what you were processing? It's been a while since we've heard from you, so we'll need more info to help sort this out.
虽然你们的产品很好，但我必须支付会员费，然后我必须付费才能获得积分才能使用降噪功能。看起来就像双浸。
Thanks for your feedback! We understand your concern. Some features use cloud-based AI processing, which requires cloud credits, while other subscriptions provides access to the apps and ongoing updates. We're always reviewing feedback on our plans and pricing, and we appreciate you sharing your thoughts. If you have any questions about how credits work, feel free to reach out to [email protected].
很棒的产品！不要改变你的新老板的任何事情！告诉他们像我这样的老顾客会立即退出！厌倦了收购导致的价格上涨！
Thanks so much for being a long-time customer, we really appreciate it! We hear you on pricing concerns, that feedback matters and we'll keep it in mind. Reach out to [email protected] anytime if you need anything.
嗯，是的——增强视频的差异很小。除此之外，渲染 5 分钟的视频需要非常长的时间。许多功能不起作用，或者实际上使视频比以前更糟糕。特别是，高质量视频的稳定/抗抖动实际上根本不起作用。他们总是彻底毁掉。最重要的是，有太多的选择——太多的模型与这个和那个相结合，再加上另一个软件。这完全令人困惑，而且弊大于利。我想要可能具有三种模型的软件。这已经足够了：好的、中等的、非常好的。今天，不断增加的选择所造成的混乱是可怕的。你无法再正常工作。
Thank you for your detailed feedback. We're sorry to hear that your experience hasn't met your expectations. We appreciate your comments about rendering times, stabilization quality, and the complexity of the available options—they're valuable and will be shared with our team. If you'd like help finding the best workflow or troubleshooting the issues you're seeing, please contact us at [email protected]. We're always happy to assist.
我在 Topaz Labs 的经历非常令人失望。下载过程需要很长时间，编辑一张照片估计需要两个多小时。该程序反复崩溃，之后我收到一条错误消息，说它甚至无法再打开。我无法成功编辑单张照片。总的来说，这完全是浪费时间，也是一次非常令人沮丧的经历。
Hi Richard, Thanks for your feedback. We will like a chance to help resolve these issues you are having with the app and to do that, you will need to send a message to [email protected]. - Munirat
我发现降噪需要相当长的时间才能完成。在没有任何指示的情况下，程序会关闭，需要重新加载并恢复您正在处理的最后一个图像。这是最烦人的，而且不仅仅是一次性发生的。
Hi John, All of our apps have a variety of models trained for different use cases. You may not have found the best adjustments for your use yet. Our support team is available to assist in reviewing your comparison images or offering suggestions for the best possible results. Please contact us at [email protected]. -Munirat
我经常需要纠正和恢复拍摄不佳、失焦的照片或旧图像的扫描数据。 Topaz Studio 的表现完全符合预期，将它们恢复成美丽、完美对焦的照片。用其他软件很难达到预期的效果。
Hi there, Thanks for your feedback. It's wonderful to know that you're achieving the desired results with our tools, especially when other software hasn't met your expectations. We appreciate your positive feedback! - Munirat
共 201 条符合条件的评价