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Topaz Labs

201 条评价

2.9201 条评价
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关于 Topaz Labs

数据更新
网站
www.topazlabs.com
分类
电子与科技
所在地
United States · Dallas
状态
待认证
近 12 个月
201 条评价
差评回复率
87%(79/91 条)
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Topaz Labs靠谱吗?

Topaz Labs(www.topazlabs.com)在 OK.one 的综合评分为 2.9 分(满分 5 分),基于本站收录的 201 条用户评价,属于电子与科技分类,口碑较差。评价两极分化:42% 给出 4 星及以上,同时 33% 打了 1 星;商家回复了 87% 的差评。数据最后更新于 2026-08-10。

用户怎么说

G
Gergin Blagoev · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

作为 Topaz Photo 的多年拥有者,我向所有参与显微摄影的人强烈推荐这个软件。

亲爱的黄玉实验室, 我对你们的支持团队的及时和帮助感到惊喜。我错误地购买了 Topaz Image Web,但希望将其替换为 Topaz Photo。我发邮件后,十分钟内就完成了。我什至还退还了差价。我谨向企业客户经理 Alyssa Capino 表达我个人的感谢,感谢她在解决我的案件时的耐心和帮助。 Gergin Blagoev 博士,博士

Topaz Labs 回复2026-07-14

Hi Gergin, Thank you for your feedback. We are so glad to hear about your positive experience with our support team! It's wonderful to know that we could assist you promptly with your purchase adjustment and refund. We truly appreciate you taking the time to share your feedback. - Munirat

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RANIA VASILIKIOTI · 写过 1 条评价 · 已认证 · 体验于 2026-07-02 ·

太贵了没啥用

太贵了,没什么用。这就是为什么经期试用只有两天。我真的很后悔这次购买。

Topaz Labs 回复2026-07-10

Sorry to hear the purchase didn't meet your expectations. If you'd like to discuss options, please reach out to our support team directly and they can take a look at your account.

D
Dale Cummins · 写过 3 条评价 · 已认证 · 体验于 2026-05-25 ·

很棒的产品

很棒的产品。适合我的文件/照片。 折扣价格是一个非常好的奖励。 期待将来更多地使用该软件。

Topaz Labs 回复2026-07-14

Hi Dale, Thank you for your feedback. We're so glad to hear you're enjoying our products and finding them effective for your files and photos! We appreciate your positive feedback and look forward to you continuing to use our software. - Munirat

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Rene van de Wiel · 写过 16 条评价 · 已认证 · 体验于 2026-07-01 ·

我想扩大…的数量

我想增加照片的像素数,而又不会降低质量或产生不需要的副作用。为了做到这一点,有人向我推荐了黄玉,我只能说黄玉(接近)完美。

Topaz Labs 回复2026-07-14

Hi Rene, Thank you for your feedback. We're so glad to hear that our product helped you enlarge your photo's pixels without losing quality! Thank you for your kind words. - Munirat

J
Jean-Philippe Rajotte · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

订阅计划太糟糕了!!!!

Topaz Labs 回复2026-07-13

Hi Jean-Philippe, Sorry to hear you didn't have a good experience. Best of luck with your projects.

M
Michael DeZotell · 写过 2 条评价 · 体验于 2026-07-08 ·

他们将你锁定在长达一年的连续……

他们将您锁定为垃圾软件长达一年的连续付款。

Topaz Labs 回复2026-07-10

Thanks for the feedback. Just to clarify, our plans include several tiers and commitment options, and the annual (billed monthly) plan is confirmed at checkout before purchase. If you'd like to go over your specific plan or options, please reach out to our support team directly.

D
David Brooks · 写过 5 条评价 · 已认证 · 体验于 2026-06-30 ·

升级也让图像看起来像塑料的

升级使图像看起来太塑料了,还有其他软件可以做得更好,而且更便宜。

Topaz Labs 回复2026-07-14

Hi David, Thank you for your feedback. All of our apps have a variety of models trained for different use cases. You may not have found the best adjustments for your use yet. Our support team is available to assist in reviewing your comparison images or offering suggestions for the best possible results. Please contact us at [email protected]. - Munirat

A
Akber Kheraj · 写过 1 条评价 · 已认证 · 体验于 2026-06-30 ·

黄玉照片无效

Topaz Labs 回复2026-07-14

Hi Akber, Thank you for your feedback. Checks on our end shows that you have been refunded for this purchase. If you decide to try using the app again, please send us a message and we provide the needed support to ensure you use it successfully. - Munirat

B
Beatriz A. · 写过 1 条评价 · 已认证 · 体验于 2026-06-30 ·

我在我的婚礼上使用你的程序......

我用你们的程序拍婚纱照,感觉AI不达标。在大多数情况下,脸部都会扭曲。似乎只有当“失焦”的情况很少时,它才能正常工作。

Topaz Labs 回复2026-07-14

Hi Beatriz, Thank you for your feedback. All of our apps have a variety of models trained for different use cases. You may not have found the best adjustments for your use yet. Our support team is available to assist in reviewing your comparison images or offering suggestions for the best possible results. Please contact us at [email protected]. - Munirat

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lonnie graham · 写过 1 条评价 · 已认证 · 体验于 2026-06-28 ·

没有按承诺履行

没有按承诺履行。广告中所描绘的令人惊叹的转变并不适用于现实生活

Topaz Labs 回复2026-07-07

Hi Lonnie, All the examples we use in the advertisements are real and we can share the original files with you if you want to test those. You can contact us at [email protected] for more information. We can also help you with specific images if you share with us the issues. Sometimes it's a matter of using the right model. Thanks,

G
Gordon Winiemko · 写过 1 条评价 · 已认证 · 体验于 2026-06-29 ·

被骗

我有一个独立版本的视频应用程序 - 我购买了当前版本的订阅,认为它可以更好地实现标清到高清 - 但事实并非如此。 我试图在 7 天的期限内取消并拿回我的钱,却发现它被切换到了掠夺性的 2 天退货期限。我发邮件要求退款,但被拒绝了。如此无礼和掠夺。

Topaz Labs 回复2026-07-08

We're sorry to hear about your experience. We'd like the opportunity to review your case and see how we can help. Please contact us at [email protected] with your account details, and our support team will be happy to take another look.

S
Sara Levy · 写过 2 条评价 · 已认证 · 体验于 2026-06-28 ·

很棒的服务

服务很棒! 我非常感谢您花时间和精力来解释我的问题

Topaz Labs 回复2026-07-07

Hi Sara, Thank you for your feedback.

T
ThePortraitDude · 写过 3 条评价 · 已认证 · 体验于 2026-06-28 ·

我保存的照片已经轻松支付软件费用

我在摄影工作流程中使用 Topaz 产品多年,对我的购买感到非常满意。我尝试了多种选择,到目前为止,它们在易用性和最终产品方面是最好的、最一致的。我强烈推荐它们给任何寻求锐化或降噪的人。您将使用它们保存的镜头数量将用于支付软件费用。

Topaz Labs 回复2026-07-08

Hi there, Thank you for your feedback. We are so happy to hear that our products have been a valuable part of your photography workflow for years! It's wonderful to know that you find them to be the best and most consistent in ease of use and final results. We truly appreciate you recommending them to others. - Munirat

K
Kivan Noldor · 写过 3 条评价 · 已认证 · 体验于 2026-06-28 ·

本质上没用。

Topaz Labs 回复2026-07-08

We're sorry to hear that your experience hasn't met your expectations. We'd appreciate the opportunity to learn more about the issue and see how we can help. Please reach out to us at [email protected], and our support team will be happy to assist.

B
B Nilsson · 写过 1 条评价 · 已认证 · 体验于 2026-06-28 ·

十分之八的时候会崩溃并且......

十次中有八次会崩溃并关闭。 这是廉价的、制作粗糙的软件,没有适当的测试,只是在没有测试的情况下强制订阅者进行下一次更新。不适合严肃的摄影师。 降噪会在焦外区域创建类似棋盘的背景。 纯粹的垃圾!

Topaz Labs 回复2026-07-08

Hi there, Thank you for your feedback. All of our apps have a variety of models trained for different use cases. You may not have found the best adjustments for your use yet. Our support team is available to assist in reviewing your comparison images or offering suggestions for the best possible results. Please contact us at [email protected]. - Munirat

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Larry Strueby · 写过 1 条评价 · 已认证 · 体验于 2026-06-23 ·

你好

你好,我刚刚说过要使用黄玉。星光迷你的结果是惊人的。然而,使用云的成本确实会增加。我来自加拿大,因此需要支付额外的转换费用。对于我皈依的人来说,整件事变得太过分了。加拿大有在线学分的销售渠道吗?我还不确定我要做什么。

Topaz Labs 回复2026-07-08

Thank you for your feedback! We're glad to hear you're enjoying the results from Starlight Mini. We understand your concerns about cloud credit costs, especially with currency conversion. Please reach out to us at [email protected] and we'd be happy to discuss your options and help find the best workflow for your needs.

J
James · 写过 5 条评价 · 已认证 · 体验于 2026-07-03 ·

黄玉在我的照片和视频文件上表现出色。

我和一些朋友一起骑摩托车从加利福尼亚州萨克拉门托前往蒙大拿州冰川国家公园,为期八天。 我捕获了 2,100 个媒体文件。 我使用 Topaz Gigapixel 来锐化使用 Insta360 X4 摄像机拍摄的图像,当渲染为“正常”照片时,您可能会损失很多分辨率,而 Topaz Gigapixel 在锐化/改进图像方面做得很好,我真的很感激设置批处理作业,稍后再回来,一切都完成了! 我使用 Topaz Video 来锐化/改进从 Insta360 X4 视频文件渲染的“正常”视频,它也做得很好。 谢谢黄玉!

Topaz Labs 回复2026-07-07

James, We are so glad to hear that our products enhanced your amazing motorcycle adventure to Glacier National Park! Thank you for sharing your experience with us!

m
morse · 写过 8 条评价 · 体验于 2026-07-04 ·

不断给皮肤添加皱纹

皮肤不断增加皱纹,皮肤纹理非常可怕。以前从来没有这么糟糕过。

Topaz Labs 回复2026-07-07

Hi, sorry to hear the results have gotten worse for you! If you haven't already, please reach out to [email protected] and let us know which app and model you were using, we'd love to help get this sorted.

S
Sam · 写过 10 条评价 · 已认证 · 体验于 2026-06-27 ·

伟大的!

汉森的质量非常好,从非常差到我不知道喜欢4K。太神奇了。

Topaz Labs 回复2026-07-08

Thank you for your kind words! We're thrilled to hear you're impressed with the quality improvements. If you ever have any questions or need assistance, feel free to reach out to us at [email protected]. Happy editing!

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Tysei Webster · 写过 1 条评价 · 已认证 · 体验于 2026-06-27 ·

好的软件

软件很好,就是太贵了

Topaz Labs 回复2026-07-07

Hey Tysei, we get it - pricing can add up! We do offer multiple payment plans, and we routinely run flash sales too, so keep an eye out. If you ever want to chat options, feel free to reach out to [email protected].