Hi Gergin,
Thank you for your feedback.
We are so glad to hear about your positive experience with our support team!
It's wonderful to know that we could assist you promptly with your purchase adjustment and refund.
We truly appreciate you taking the time to share your feedback.
- Munirat
Sorry to hear the purchase didn't meet your expectations. If you'd like to discuss options, please reach out to our support team directly and they can take a look at your account.
D
Dale Cummins · 写过 3 条评价 · 已认证 · 体验于 2026-05-25 ·
★★★★★
很棒的产品
很棒的产品。适合我的文件/照片。
折扣价格是一个非常好的奖励。
期待将来更多地使用该软件。
Topaz Labs 回复2026-07-14
Hi Dale,
Thank you for your feedback.
We're so glad to hear you're enjoying our products and finding them effective for your files and photos!
We appreciate your positive feedback and look forward to you continuing to use our software.
- Munirat
R
Rene van de Wiel · 写过 16 条评价 · 已认证 · 体验于 2026-07-01 ·
Hi Rene,
Thank you for your feedback.
We're so glad to hear that our product helped you enlarge your photo's pixels without losing quality!
Thank you for your kind words.
- Munirat
Hi Jean-Philippe,
Sorry to hear you didn't have a good experience. Best of luck with your projects.
M
Michael DeZotell · 写过 2 条评价 · 体验于 2026-07-08 ·
★★★★★
他们将你锁定在长达一年的连续……
他们将您锁定为垃圾软件长达一年的连续付款。
Topaz Labs 回复2026-07-10
Thanks for the feedback. Just to clarify, our plans include several tiers and commitment options, and the annual (billed monthly) plan is confirmed at checkout before purchase. If you'd like to go over your specific plan or options, please reach out to our support team directly.
D
David Brooks · 写过 5 条评价 · 已认证 · 体验于 2026-06-30 ·
★★★★★
升级也让图像看起来像塑料的
升级使图像看起来太塑料了,还有其他软件可以做得更好,而且更便宜。
Topaz Labs 回复2026-07-14
Hi David,
Thank you for your feedback.
All of our apps have a variety of models trained for different use cases. You may not have found the best adjustments for your use yet.
Our support team is available to assist in reviewing your comparison images or offering suggestions for the best possible results.
Please contact us at [email protected].
- Munirat
A
Akber Kheraj · 写过 1 条评价 · 已认证 · 体验于 2026-06-30 ·
★★★★★
黄玉照片无效
Topaz Labs 回复2026-07-14
Hi Akber,
Thank you for your feedback.
Checks on our end shows that you have been refunded for this purchase.
If you decide to try using the app again, please send us a message and we provide the needed support to ensure you use it successfully.
- Munirat
Hi Beatriz,
Thank you for your feedback.
All of our apps have a variety of models trained for different use cases. You may not have found the best adjustments for your use yet.
Our support team is available to assist in reviewing your comparison images or offering suggestions for the best possible results.
Please contact us at [email protected].
- Munirat
l
lonnie graham · 写过 1 条评价 · 已认证 · 体验于 2026-06-28 ·
★★★★★
没有按承诺履行
没有按承诺履行。广告中所描绘的令人惊叹的转变并不适用于现实生活
Topaz Labs 回复2026-07-07
Hi Lonnie,
All the examples we use in the advertisements are real and we can share the original files with you if you want to test those. You can contact us at [email protected] for more information.
We can also help you with specific images if you share with us the issues. Sometimes it's a matter of using the right model.
Thanks,
We're sorry to hear about your experience. We'd like the opportunity to review your case and see how we can help. Please contact us at [email protected] with your account details, and our support team will be happy to take another look.
Hi there,
Thank you for your feedback.
We are so happy to hear that our products have been a valuable part of your photography workflow for years!
It's wonderful to know that you find them to be the best and most consistent in ease of use and final results.
We truly appreciate you recommending them to others.
- Munirat
K
Kivan Noldor · 写过 3 条评价 · 已认证 · 体验于 2026-06-28 ·
★★★★★
本质上没用。
Topaz Labs 回复2026-07-08
We're sorry to hear that your experience hasn't met your expectations. We'd appreciate the opportunity to learn more about the issue and see how we can help. Please reach out to us at [email protected], and our support team will be happy to assist.
Hi there,
Thank you for your feedback.
All of our apps have a variety of models trained for different use cases. You may not have found the best adjustments for your use yet.
Our support team is available to assist in reviewing your comparison images or offering suggestions for the best possible results.
Please contact us at [email protected].
- Munirat
Thank you for your feedback! We're glad to hear you're enjoying the results from Starlight Mini.
We understand your concerns about cloud credit costs, especially with currency conversion. Please reach out to us at [email protected] and we'd be happy to discuss your options and help find the best workflow for your needs.
James,
We are so glad to hear that our products enhanced your amazing motorcycle adventure to Glacier National Park! Thank you for sharing your experience with us!
m
morse · 写过 8 条评价 · 体验于 2026-07-04 ·
★★★★★
不断给皮肤添加皱纹
皮肤不断增加皱纹,皮肤纹理非常可怕。以前从来没有这么糟糕过。
Topaz Labs 回复2026-07-07
Hi, sorry to hear the results have gotten worse for you! If you haven't already, please reach out to [email protected] and let us know which app and model you were using, we'd love to help get this sorted.
S
Sam · 写过 10 条评价 · 已认证 · 体验于 2026-06-27 ·
★★★★★
伟大的!
汉森的质量非常好,从非常差到我不知道喜欢4K。太神奇了。
Topaz Labs 回复2026-07-08
Thank you for your kind words! We're thrilled to hear you're impressed with the quality improvements. If you ever have any questions or need assistance, feel free to reach out to us at [email protected]. Happy editing!
T
Tysei Webster · 写过 1 条评价 · 已认证 · 体验于 2026-06-27 ·
★★★★★
好的软件
软件很好,就是太贵了
Topaz Labs 回复2026-07-07
Hey Tysei, we get it - pricing can add up! We do offer multiple payment plans, and we routinely run flash sales too, so keep an eye out.
If you ever want to chat options, feel free to reach out to [email protected].