Hi, Crystal. We are committed to providing our customers with the best possible service and we apologize for the inconvenience this has caused you. Could you please call us at 1-888-888-0376? One of our customer care team members will be able to ensure that appropriate steps are taken to address your concerns. Thank you!
Hi, Victoria. We're sorry to hear about your experience, and we appreciate you reaching out. We'd like to connect you with our service resolution team, who can investigate further and help resolve this, but we need more information from you to do so. We will contact you via Trustpilot and look forward to assisting you. Thank you.
