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Urban Outfitters

208 条评价

3.5208 条评价
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关于 Urban Outfitters

数据更新
网站
www.urbanoutfitters.co.uk
分类
活动与娱乐
所在地
United States
状态
待认证
近 12 个月
208 条评价
差评回复率
68%(47/69 条)
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Urban Outfitters靠谱吗?

Urban Outfitters(www.urbanoutfitters.co.uk)在 OK.one 的综合评分为 3.5 分(满分 5 分),基于本站收录的 208 条用户评价,属于活动与娱乐分类,口碑一般。评价两极分化:60% 给出 4 星及以上,同时 27% 打了 1 星;商家回复了 68% 的差评。数据最后更新于 2026-08-10。

用户怎么说

M
Michelle · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

西亚的喜悦

西亚的喜悦 Urban Outfitters 是我孙女最喜欢的商店。她再次拜访您,度过了一生中最开心的时光。

Urban Outfitters 回复2026-07-31

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that your granddaughter has enjoyed shopping with us, and hope that she loves her new items! Thanks, UO Team.

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

很喜欢这家店

Urban Outfitters 回复2026-07-31

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you've enjoyed shopping with us! Thanks, UO Team.

S
Sofia Kerr · 写过 1 条评价 · 已认证 · 体验于 2026-06-24 ·

尼多斯

我一直在到处寻找需要的东西,你终于找到了mm

Urban Outfitters 回复2026-07-31

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you love your purchase! Thanks, UO Team.

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-14 ·

我很好,但花了太长时间才……

我很好,但交货时间太长了。

Urban Outfitters 回复2026-07-31

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with your purchase! Rest assured though that this will be raised with the carrier, our apologies for the inconvenience caused. Thanks, UO Team.

D
Dawn Carla Lester · 写过 3 条评价 · 已认证 · 体验于 2026-07-16 ·

很棒的服务

服务很棒!工作人员很好!

Urban Outfitters 回复2026-07-31

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service, rest assured that this will be passed onto the store! Thanks, UO Team.

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

等了太久,因为电话...

由于网购电话无法使用,不得不等待太久

Urban Outfitters 回复2026-07-31

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry to hear that this has happened, rest assured though that this will be raised with the relevant team. Our apologies for the inconvenience caused. Thanks, UO Team.

E
Elpida Potouridou · 写过 4 条评价 · 已认证 · 体验于 2026-07-14 ·

我退回了收到的物品

我在商店退回了收到的物品,但他们向我收取了 5 欧元的费用。

Urban Outfitters 回复2026-07-31

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry to hear that this has happened, rest assured that this will be raised with the relevant team. The return fee has been refunded and will re-credit your original method of payment within 5 working days. Our apologies for the inconvenience caused. Thanks, UO Team.

M
Mack · 写过 3 条评价 · 已认证 · 体验于 2026-07-15 ·

品质与服务

Urban Outfitters 回复2026-07-31

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service, rest assured that this will be passed onto the store! Thanks, UO Team.

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

Evri 令人震惊的送货服务

Urban Outfitters 回复2026-07-31

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry for the delays you've been experiencing with your delivery, rest assured that this will be raised with the carrier as this isn't the service we aim to provide our customers. The parcel looks to now be delivered, if this hasn't been received, please contact our customer care team on [email protected] with your order number and they can investigate this further. Our apologies for the inconvenience caused. Thanks, UO Team.

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-14 ·

轻松购买快速交货完美…

轻松购买快速交货完美品质的衣服

Urban Outfitters 回复2026-07-31

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service, and hope that you love your purchase! Thanks, UO Team.

R
Rachel simpson · 写过 6 条评价 · 已认证 · 体验于 2026-07-16 ·

易于订购

订购很方便,很快就到了,很喜欢这件 T 恤,其他商品也很容易退货。

Urban Outfitters 回复2026-08-03

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you've enjoyed shopping with us, and that you love your purchase! Thanks, UO Team.

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-10 ·

衣服非常棒

Urban Outfitters 回复2026-07-31

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you love your purchase! Thanks, UO Team.

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-15 ·

我退回了一件物品,已经 6...

我已经退回了一件物品,已经 6 天了,但仍然没有退款。

Urban Outfitters 回复2026-08-03

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry to hear that the items weren't suitable. Returns can take up to 28 days to be completed from the date we receive the parcel back at our warehouse. If the refund hasn't been received after this time, please contact our customer care team directly on [email protected] with an image of the postage receipt. Thanks, UO Team.

交货速度很快,产品…

交货速度很快,产品质量很好!

Urban Outfitters 回复2026-07-31

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service, and hope that you love your purchase! Thanks, UO Team.

良好的送货服务,喜欢…

良好的送货服务和喜欢衣服的质量

Urban Outfitters 回复2026-07-31

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service, and that you love your purchase! Thanks, UO Team.

这件衣服很棒而且包装很好

这件衣服很棒,包装也很好,可能花了很长时间才收到。

Urban Outfitters 回复2026-07-31

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you love your purchase! Rest assured though that these delays will be raised with the carrier, our apologies for the inconvenience caused. Thanks, UO Team.

无限的交货时间

订单于 7 月 15 日下达,货物于 7 月 16 日发货。 7 月 27 日,包裹没有任何踪迹,追踪信息于 7 月 17 日冻结。我联系了客户支持。之后包裹才开始移动。 7 月 30 日,应该已经快到了,但我仍然没有收到包裹。

Urban Outfitters 回复2026-07-31

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry to hear that the parcel hasn't arrived yet. Sadly this was delayed but rest assured that this has been raised with the carrier, and the parcel should be arriving within 2-3 working days. If the parcel hasn't arrived within this time, please contact our customer care team directly on [email protected] and they can investigate further. Our apologies for the inconvenience caused. Thanks, UO Team.

可怕!

我被卖为 2-4 天交货,但我的交货估计不断下滑,我现在考虑 10 天。我无法取消订单,也无法与真人交谈。绝对可怕。永远不会再使用也永远不会推荐。

Urban Outfitters 回复2026-07-31

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry to hear that the parcel hasn't arrived yet. Sadly this was delayed but rest assured that this has been raised with the carrier, and the parcel should be arriving within 2-3 working days. If the parcel hasn't arrived within this time, please contact our customer care team directly on [email protected] and they can investigate further. Our apologies for the inconvenience caused. Thanks, UO Team.

很棒的产品

很棒的产品(奥瓦拉水瓶),价格实惠。 交货比预期要快——有足够的时间作为生日礼物。给 4 星而不是 5 星的原因是缺乏保护性包装 - 里面有一个塑料袋,然后是一个比瓶子大的薄纸板箱,导致它滚动。 当埃夫里(Evri)交付时,这绝对是一个问题!

Urban Outfitters 回复2026-07-31

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with your purchase! Rest assured though that this will be raised with the relevant teams, our apologies for the inconvenience caused. Thanks, UO Team.

O
Omar Ramroop · 写过 18 条评价 · 已认证 · 体验于 2026-07-13 ·

我女儿很喜欢

我女儿很喜欢它。完美契合。非常快就收到了,包装也很好。谢谢。

Urban Outfitters 回复2026-07-31

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service, and that your daughter loves her new items! Thanks, UO Team.