Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that your granddaughter has enjoyed shopping with us, and hope that she loves her new items! Thanks, UO Team.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·
★★★★★
很喜欢这家店
Urban Outfitters 回复2026-07-31
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you've enjoyed shopping with us! Thanks, UO Team.
S
Sofia Kerr · 写过 1 条评价 · 已认证 · 体验于 2026-06-24 ·
★★★★★
尼多斯
我一直在到处寻找需要的东西,你终于找到了mm
Urban Outfitters 回复2026-07-31
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you love your purchase! Thanks, UO Team.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-14 ·
★★★★★
我很好,但花了太长时间才……
我很好,但交货时间太长了。
Urban Outfitters 回复2026-07-31
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with your purchase! Rest assured though that this will be raised with the carrier, our apologies for the inconvenience caused. Thanks, UO Team.
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service, rest assured that this will be passed onto the store! Thanks, UO Team.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·
★★★★★
等了太久,因为电话...
由于网购电话无法使用,不得不等待太久
Urban Outfitters 回复2026-07-31
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry to hear that this has happened, rest assured though that this will be raised with the relevant team. Our apologies for the inconvenience caused. Thanks, UO Team.
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry to hear that this has happened, rest assured that this will be raised with the relevant team. The return fee has been refunded and will re-credit your original method of payment within 5 working days. Our apologies for the inconvenience caused. Thanks, UO Team.
M
Mack · 写过 3 条评价 · 已认证 · 体验于 2026-07-15 ·
★★★★★
品质与服务
Urban Outfitters 回复2026-07-31
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service, rest assured that this will be passed onto the store! Thanks, UO Team.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·
★★★★★
Evri 令人震惊的送货服务
Urban Outfitters 回复2026-07-31
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry for the delays you've been experiencing with your delivery, rest assured that this will be raised with the carrier as this isn't the service we aim to provide our customers. The parcel looks to now be delivered, if this hasn't been received, please contact our customer care team on [email protected] with your order number and they can investigate this further. Our apologies for the inconvenience caused. Thanks, UO Team.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-14 ·
★★★★★
轻松购买快速交货完美…
轻松购买快速交货完美品质的衣服
Urban Outfitters 回复2026-07-31
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service, and hope that you love your purchase! Thanks, UO Team.
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you've enjoyed shopping with us, and that you love your purchase! Thanks, UO Team.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-10 ·
★★★★★
衣服非常棒
Urban Outfitters 回复2026-07-31
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you love your purchase! Thanks, UO Team.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-15 ·
★★★★★
我退回了一件物品,已经 6...
我已经退回了一件物品,已经 6 天了,但仍然没有退款。
Urban Outfitters 回复2026-08-03
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry to hear that the items weren't suitable. Returns can take up to 28 days to be completed from the date we receive the parcel back at our warehouse. If the refund hasn't been received after this time, please contact our customer care team directly on [email protected] with an image of the postage receipt. Thanks, UO Team.
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service, and hope that you love your purchase! Thanks, UO Team.
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service, and that you love your purchase! Thanks, UO Team.
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you love your purchase! Rest assured though that these delays will be raised with the carrier, our apologies for the inconvenience caused. Thanks, UO Team.
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry to hear that the parcel hasn't arrived yet. Sadly this was delayed but rest assured that this has been raised with the carrier, and the parcel should be arriving within 2-3 working days. If the parcel hasn't arrived within this time, please contact our customer care team directly on [email protected] and they can investigate further. Our apologies for the inconvenience caused. Thanks, UO Team.
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry to hear that the parcel hasn't arrived yet. Sadly this was delayed but rest assured that this has been raised with the carrier, and the parcel should be arriving within 2-3 working days. If the parcel hasn't arrived within this time, please contact our customer care team directly on [email protected] and they can investigate further. Our apologies for the inconvenience caused. Thanks, UO Team.
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with your purchase! Rest assured though that this will be raised with the relevant teams, our apologies for the inconvenience caused. Thanks, UO Team.
O
Omar Ramroop · 写过 18 条评价 · 已认证 · 体验于 2026-07-13 ·
★★★★★
我女儿很喜欢
我女儿很喜欢它。完美契合。非常快就收到了,包装也很好。谢谢。
Urban Outfitters 回复2026-07-31
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service, and that your daughter loves her new items! Thanks, UO Team.