Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry to hear that this has happened. Sadly, our online customer service team do not have access to store purchases. If you could please contact the store directly, they will be able to confirm what options are available. Rest assured though that this will be raised with our stock team. Our apologies for the inconvenience caused. Thanks, UO Team.
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service, rest assured that this will be passed onto the relevant team! Thanks, UO Team.
卡姆登的收银员非常友好和高效。与我在摄政街商店的经历非常不同（我完全避免）
卡姆登商店总是干净整洁，很喜欢商店前面墙上的 T 恤架。他们要求电子邮件收据而不是打印收据，只需确保您提供正确的电子邮件添加，因为以前（作为非会员）没有收到它，当尝试交换时，它变成了一个完整的东西，并留下了未使用的物品。
Urban Outfitters 回复2026-07-31
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you've enjoyed shopping with us! Rest assured though that this will be raised with the relevant stores as this isn't the service we aim to provide our customers, our apologies for the inconvenience caused. Thanks, UO Team.
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry to hear that the order hasn't arrived, sadly this looks to have been lost in transit. Rest assured that this has been raised with the carrier as this isn't the service we aim to provide our customers. If you could please contact our customer care team directly on [email protected], they will be able to assist further. Our apologies for the inconvenience caused. Thanks, UO Team.
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry to hear that you've experienced these issues while shopping with us. Sometimes emails can go to your junk/spam folder. A full refund was processed which will re-credit your original method of payment within 5 working days. Our apologies for the inconvenience caused. Thanks, UO Team.
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry to hear that you've experienced these issues while shopping with us. Rest assured that this will be raised with the store as this isn't the service we aim to provide our customers. Our apologies for the inconvenience caused. Thanks, UO Team.
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service, and that you've enjoyed shopping our collection! We strive to make our pricing accessible for all our customers, rest assured that this will be raised with the relevant team. Thanks, UO Team.
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're so glad to hear that you've enjoyed shopping our collection, and that you're happy with the service! Rest assured that this will be passed onto the relevant stores! Thanks, UO Team.
