服务好
Urban Outfitters 回复2026-08-07
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you've enjoyed shopping with us! Thanks, UO Team.
关于 Urban Outfitters
数据更新- 网站
- www.urbanoutfitters.co.uk
- 分类
- 活动与娱乐
- 所在地
- United States
- 状态
- 待认证
- 近 12 个月
- 208 条评价
- 差评回复率
- 68%（47/69 条）
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Urban Outfitters靠谱吗？
Urban Outfitters（www.urbanoutfitters.co.uk）在 OK.one 的综合评分为 3.5 分（满分 5 分），基于本站收录的 208 条用户评价，属于活动与娱乐分类，口碑一般。评价两极分化：60% 给出 4 星及以上，同时 27% 打了 1 星；商家回复了 68% 的差评。数据最后更新于 2026-08-10。
用户怎么说
这件衣服很适合我 11 岁的孩子
这件衣服很适合我 11 岁的孩子 年份 老女儿了，但对于仍在成长的女孩来说，这个价格很高。但质量和外观都很棒。
Urban Outfitters 回复2026-08-07
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that your daughter loves her new items! We strive to make our pricing accessible for all our customers, apologies that you feel we fell short on this occasion. Thanks, UO Team.
物品从未到达
Urban Outfitters 回复2026-08-07
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry to hear that the order hasn't arrived, sadly this looks to have been lost in transit. Rest assured that this has been raised with the carrier as this isn't the service we aim to provide our customers. If you could please contact our customer care team directly on [email protected], they will be able to assist further. Our apologies for the inconvenience caused. Thanks, UO Team.
您坎特伯雷商店的员工是……
坎特伯雷商店的工作人员非常乐于助人且令人愉快
Urban Outfitters 回复2026-08-07
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service, rest assured that this will be passed onto the store! Thanks, UO Team.
很棒的奥瓦拉瓶！
Urban Outfitters 回复2026-08-07
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you love your purchase! Thanks, UO Team.
这是我 11 岁女儿的……
这是我 11 岁女儿最喜欢的购物场所，真希望我们能有一个更近的地方。非常时髦的衣服，她在其他地方买不到
Urban Outfitters 回复2026-08-07
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that your daughter loves her new items! Thanks, UO Team.
美好又时尚的购物体验
我第一次在哥本哈根的城市服装店购物。这家商店对他们的布料系列进行了独特的展示。二月份有打折促销，收藏品很好，我设法买了几件不错的作品。 将来肯定会计划探索更多。
Urban Outfitters 回复2026-08-07
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you've enjoyed shopping with us, and hope that you love your purchase! Thanks, UO Team.
找到青少年想要的东西
我们找到了我女儿正在寻找的牛仔裤。颜色漂亮，质量上乘，您可以看到细节，例如牛仔裤上以独特方式展示的品牌。需要改进的地方：他们必须在销售过程中增加收银员的数量或添加数字支付点，以避免排长队来完成购买
Urban Outfitters 回复2026-08-06
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that your daughter loves her new jeans! Rest assured though that this will be raised with the store, our apologies for the inconvenience caused. Thanks, UO Team.
爱！！！
我担心这些衣服不适合我，但令我惊讶的是，它们都非常适合我！我喜欢我订购的所有上衣，并且将来会订购更多:)）我爱爱爱城市服装商！
Urban Outfitters 回复2026-08-07
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you love your new items! Thanks, UO Team.
一切都很好👍
Urban Outfitters 回复2026-08-07
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you've enjoyed shopping with us! Thanks, UO Team.
我喜欢和UO一起购物
我喜欢在 UO 购物。 你们的商店很有趣，员工显然接受过良好的客户服务培训，而且非常友好。 网上，有不错的选择和价格，交货及时。
Urban Outfitters 回复2026-08-07
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you've enjoyed shopping with us, rest assured that this will be passed onto the store! Thanks, UO Team.
生日礼物及时送达
生日礼物及时送达 太棒了。
Urban Outfitters 回复2026-08-07
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service! Thanks, UO Team.
必须交出我的钱包才能进去……
必须交出钱包才能进入更衣室吗？ 那是什么样的服务？另外，当我试穿衣服时，袋子就无人看管地立在那里，任何人都可以拿到。 由于多种原因，我认为这是非常错误的决定。如果人们偷窃太多，那就做点不同的事情。
Urban Outfitters 回复2026-08-07
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry for the issues you've been experiencing while shopping with us. Rest assured that this will be raised with the store as this isn't the service we aim to provide our customers. Our apologies for the inconvenience caused. Thanks, UO Team.
东西很好，包装很差
该商品本身绝对没问题，实际上很幸运，因为包装非常糟糕。它散装在一个太大的纸板箱中，因此如果快递员处理不当，它可能很容易损坏，因此尽管物品很好，但包装团队需要做得更好。这可能是更微妙的事情，我现在的期望是它不会被包装起来。
Urban Outfitters 回复2026-08-07
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're really sorry to hear that the parcel has arrived this way. Rest assured that this will be raised with the relevant teams as this isn't the service we aim to provide our customers. Our apologies for the inconvenience caused. Thanks, UO Team.
对质量和交货感到满意...
对SW的质量和交货感到满意，对一切都很满意！
Urban Outfitters 回复2026-08-07
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you've enjoyed shopping with us! Thanks, UO Team.
很棒的商品
很棒的商品，超快的交货。唯一的问题是裤子卷起来并且到处都是折痕。
Urban Outfitters 回复2026-08-06
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry to hear that you've experienced these issues with the delivery service, rest assured that this will be raised with the carrier to ensure we're always improving the shopping experience for our customers. Our apologies for the inconvenience caused. Thanks, UO Team.
又好又快
又好又快。儿子高兴
Urban Outfitters 回复2026-08-07
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service, and hope that your son loves his new items! Thanks, UO Team.
可爱的裙子
可爱的裙子。不会以原价购买，但在销售中物有所值。交货很快。
Urban Outfitters 回复2026-08-07
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service, and hope that you love your purchase! Thanks, UO Team.
送货速度真的很快，女儿…
送货速度真的很快，女儿对她的灯罩很满意😊
Urban Outfitters 回复2026-08-07
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're glad to hear that you're happy with the service, and that your daughter loves her new item! Thanks, UO Team.
网上订购
在线订购。发送到错误的地址，他们说是我的错。我使用的默认地址一直在我的应用程序中，并且在所有订单上都是正确的，但这个地址被发送到一个完全不同的村庄，具有不同的邮政编码。我相信有人手动选择了错误的地址，因为房屋名称相同。我在订购时没有选择我的地址，因为它只是我的永久默认地址。从那以后，他们还更改了我在应用程序中的默认地址，尽管我以前的所有订单仍然显示正确的地址。他们不会退还这件物品，这件物品只有 20 英镑左右，所以不算惊天动地，但送到的房子是空的，所以我无法取回它，事实上有人在多年来正确的情况下以某种方式更改了我的默认地址，并为此指责我，这真的令人震惊。商店很棒，但我不确定我是否会再次使用该应用程序并在线订购。他们的系统显然有问题。
Urban Outfitters 回复2026-08-07
Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry to hear that you've experienced these issues with your delivery. Once an order has been placed, we cannot amend or modify. We do recommend checking all payment apps are up to date (PayPal, etc) as sometimes a default address will be added. If the wrong address is provided and the delivery is completed, we cannot offer a replacement or refund as the parcel has been delivered to the address provided. Rest assured though that this will be passed to the relevant team, and we're sorry that we cannot offer further assistance on this occasion. This can be disputed directly with your payment provider and the carrier. Our apologies for the inconvenience caused. Thanks, UO Team.