Vivid Seats

Hello! Thank you for reaching out. We understand that receiving your tickets smoothly is very important. Our tickets are sourced directly from the primary market, which sometimes requires you to take additional actions or download an app. This process is implemented by the venue as a security measure to safeguard your tickets. If you need further guidance, our customer service team is here to support you.

Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!

Hi Chris, thank you for your review. We understand that mistakes can happen, which is why we encourage customers to carefully review all ticket details such as section, row, and quantity during checkout to ensure they are placing the correct order before completing the purchase. Since we have an all sales are final policy once the order is placed unless the event is officially canceled, we are unable to make changes. In your case, we can confirm that only one ticket was selected on your end, which matches what the seller has provided.

Thank you for trusting us with your live event experience and for the high star rating!

Thanks for your review. Upon reviewing your order for the parking pass, we can confirm that the address was included in the notes section, which matches the address on the parking pass you received. We aim to make this information transparent so customers can verify if the parking location meets their needs before completing the purchase. For future purchases, we recommend carefully reviewing the listing details to ensure you select the parking option that best suits your requirements.

Hi there! Thank you for your feedback. We understand how important it is to access your tickets easily. We can confirm that your tickets were successfully sent to your email four days after your purchase, giving you plenty of time to access them. If you encounter any issues in the future, please feel free to reach out to our customer service team at any time. We're happy to assist and ensure your tickets are ready for the event.

We really appreciate your positive review. Thank you for choosing us!

Thanks a bunch! We're happy we could make your experience a great one.

Hi Ron, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!

We truly appreciate the review. Helping you get to the events you love is what we’re here for!

We appreciate you bringing this to our attention and are here to assist. Please contact our customer service team or reach out via our social media platforms, and kindly provide us with the email you received regarding the promo along with the terms and conditions. This will help us determine if your order was eligible for the 15% discount and assist in resolving the issue.

Hello! We appreciate your message and want to clarify that our tickets are obtained straight from the primary market. Due to security protocols set by the venue, you might be required to perform extra steps or download an app to access your tickets. This process helps protect your tickets from unauthorized use. If you encounter any issues, our customer service team is ready to assist you whenever you need.

Hi customer, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!

Thank you for trusting us with your live event experience and for the high star rating!

Hi SHELLEY BEESLEY, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!

Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!

We really appreciate your positive review. Thank you for choosing us!

Hi customer, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!

Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!