Vivid is awesome!
Vivid is great! Easy to navigate and purchase tickets. And the rewards program is a bonus!
Reply from Vivid Seats2026-08-07
We really appreciate your positive review. Thank you for choosing us!
About Vivid Seats
Data updated- Website
- www.vividseats.com
- Category
- Events & Entertainment
- Location
- United States · Chicago
- Status
- Unclaimed
- Last 12 months
- 278 reviews
- Replies to negative
- 71% (22/31)
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Is Vivid Seats legit?
Vivid Seats (www.vividseats.com) has a 4.3 out of 5 rating on OK.one, based on 278 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 82% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 71% of negative reviews. Last updated 2026-08-10.
What people say
I didn’t even get the ticket can u…
I didn’t even get the ticket can u please access me u got until 9:15 if not I need a refund
Super easy to navigate app and got the…
Super easy to navigate app and got the tickets very quickly
Reply from Vivid Seats2026-08-07
We truly appreciate the review. Helping you get to the events you love is what we’re here for!
Easy peezy lemon squeezy
Reply from Vivid Seats2026-08-07
Hi JUSTIN M RICE, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
Reliable
Very Cool awesome
Reply from Vivid Seats2026-08-07
Thank you for trusting us with your live event experience and for the high star rating!
Great bla bla bla bla bla
Reply from Vivid Seats2026-08-07
Hi customer, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
Fairly easy to use
Reply from Vivid Seats2026-08-07
Hi Dane Sherry, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
I still can’t see my tickets
Concert
Amazing! Gret
Reply from Vivid Seats2026-08-07
Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!
Love the pricing and the easy…
Love the pricing and the easy navigation of the app
Reply from Vivid Seats2026-08-07
Hi Vivid Seats Customer, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!
Super easy transaction
Reply from Vivid Seats2026-08-07
Thanks a bunch! We're happy we could make your experience a great one.
Easy to deal with
Reply from Vivid Seats2026-08-07
We truly appreciate the review. Helping you get to the events you love is what we’re here for!
i got a student discount code that did…
i got a student discount code that did not work repeatedly after getting new codes through id me
Good ticket price, low fees
Good ticket price, low fees included in ticket price. Received my ticket within minutes of submitting order.
Reply from Vivid Seats2026-08-07
Hi customer, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
Good
Good. Just in time
Reply from Vivid Seats2026-08-07
Thank you for trusting us with your live event experience and for the high star rating!
Good times.
Reply from Vivid Seats2026-08-07
Hi Glenn, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
Easy to use app
Easy to use app and found the seats we were searching for
Reply from Vivid Seats2026-08-07
Hi Ariel, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!
I bought super great seats at a great price
Super great seats at a great price
Reply from Vivid Seats2026-08-07
Thanks a bunch! We're happy we could make your experience a great one.
good
good very good thank you
Reply from Vivid Seats2026-08-06
We really appreciate your positive review. Thank you for choosing us!
Ease of purchasing tickets
Ease of purchasing tickets, but I wish that you offered an Apple Wallet transfer of the tickets.
Reply from Vivid Seats2026-08-06
Thank you for trusting us with your live event experience and for the high star rating!