Vivid Seats (www.vividseats.com) has a 4.3 out of 5 rating on OK.one, based on 278 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 82% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 71% of negative reviews. Last updated 2026-08-10.
Tickets were given one week prior to concert. Easy and convenient.
Reply from Vivid Seats2026-08-06
Hi Anthony Flores, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!
Huge let down from all ticket companies as of late DO BETTER
PAYMENT PROCESS SUCKS TICKETS FLOATING IN THE ETHER PURE UNCERTAINTIES AT TIMES FOR SHOWS IN THE THOUSAND$$
No other service in the world has this amount of entitlement
Reply from Vivid Seats2026-08-06
Hi Nancy, we appreciate you sharing your experience. If you need help with the payment process, our sales team is available to assist you with placing an order. Don't hesitate to contact us anytime if there's anything specific you'd like to share to help us understand your experience better and improve our service moving forward.
Hi there! Our team reviewed your order and can confirm your tickets were successfully delivered through Ticketmaster. To access them, please download the Ticketmaster app and log in using the same email address associated with your order.
Your tickets should appear in your Ticketmaster account from there. You may have also received an acceptance link by email to complete the transfer. Please let us know if any other questions come up!
Buying tickets was quick and easy, and when my plans changed, I was able to resell my tickets without any hassle. It was my first time selling tickets, so I had a few questions, but their customer service was really helpful and walked me through the process. The whole experience was smooth from start to finish. Definitely recommend!
Reply from Vivid Seats2026-08-06
We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!