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Events & Entertainment

Vivid Seats

278 reviews

4.3278 reviews
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About Vivid Seats

Data updated
Website
www.vividseats.com
Category
Events & Entertainment
Location
United States · Chicago
Status
Unclaimed
Last 12 months
278 reviews
Replies to negative
71% (22/31)
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Is Vivid Seats legit?

Vivid Seats (www.vividseats.com) has a 4.3 out of 5 rating on OK.one, based on 278 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 82% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 71% of negative reviews. Last updated 2026-08-10.

What people say

A
Anthony Flores · 2 reviews · Verified · Experienced 2026-08-04 ·

QUICK AND CONVENIENT

Tickets were given one week prior to concert. Easy and convenient.

Reply from Vivid Seats2026-08-06

Hi Anthony Flores, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!

N
Nancy Davis · 2 reviews · Verified · Experienced 2026-03-21 ·

Huge let down from all ticket companies…

Huge let down from all ticket companies as of late DO BETTER PAYMENT PROCESS SUCKS TICKETS FLOATING IN THE ETHER PURE UNCERTAINTIES AT TIMES FOR SHOWS IN THE THOUSAND$$ No other service in the world has this amount of entitlement

Reply from Vivid Seats2026-08-06

Hi Nancy, we appreciate you sharing your experience. If you need help with the payment process, our sales team is available to assist you with placing an order. Don't hesitate to contact us anytime if there's anything specific you'd like to share to help us understand your experience better and improve our service moving forward.

J
Joanne Kearns · 1 review · Verified · Experienced 2026-08-04 ·

Ease of use and timely ticket arrival

Reply from Vivid Seats2026-08-06

Thank you for trusting us with your live event experience and for the high star rating!

R
Randy Kopczynski · 1 review · Verified · Experienced 2026-07-16 ·

Got the tickets

Got the tickets No real hassle

Reply from Vivid Seats2026-08-06

We really appreciate your positive review. Thank you for choosing us!

R
Roger Garrett · 2 reviews · Verified · Experienced 2026-08-04 ·

Process was smooth.

Reply from Vivid Seats2026-08-06

Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!

c
customer · 1 review · Verified · Experienced 2026-04-23 ·

Nice

Great nice !

Reply from Vivid Seats2026-08-06

Hi customer, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!

c
customer · 2 reviews · Verified · Experienced 2026-08-04 ·

Unable to dounload my tickets

Unable to doenlow tickets

Reply from Vivid Seats2026-08-06

Hi there! Our team reviewed your order and can confirm your tickets were successfully delivered through Ticketmaster. To access them, please download the Ticketmaster app and log in using the same email address associated with your order. Your tickets should appear in your Ticketmaster account from there. You may have also received an acceptance link by email to complete the transfer. Please let us know if any other questions come up!

C
Christin C · 3 reviews · Verified · Experienced 2025-10-08 ·

Buying tickets was quick and easy

Buying tickets was quick and easy, and when my plans changed, I was able to resell my tickets without any hassle. It was my first time selling tickets, so I had a few questions, but their customer service was really helpful and walked me through the process. The whole experience was smooth from start to finish. Definitely recommend!

Reply from Vivid Seats2026-08-06

We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!

c
customer · 1 review · Verified · Experienced 2026-08-01 ·

1234567890

Reply from Vivid Seats2026-08-06

Thank you for trusting us with your live event experience and for the high star rating!

A
Anthony · 1 review · Verified · Experienced 2026-08-05 ·

Love this site

Reply from Vivid Seats2026-08-06

We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!

C
C. Morgan. Ky. · 1 review · Verified · Experienced 2026-07-30 ·

Easy to navigate site. Only site I use for tickets.

Easy to navigate site.

Reply from Vivid Seats2026-08-06

We really appreciate your positive review. Thank you for choosing us!

T
Tricia · 1 review · Verified · Experienced 2026-08-04 ·

Good experience

Easy to work

Reply from Vivid Seats2026-08-06

We really appreciate your positive review. Thank you for choosing us!

S
Susan Blake · 1 review · Verified · Experienced 2026-08-04 ·

Ease of use.

Reply from Vivid Seats2026-08-06

Thanks a bunch! We're happy we could make your experience a great one.

c
customer · 1 review · Verified · Experienced 2026-08-04 ·

Very smooth

Very smooth. Excited for the concert

Reply from Vivid Seats2026-08-06

We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!

c
customer · 1 review · Verified · Experienced 2026-08-04 ·

Nice and easy.

Reply from Vivid Seats2026-08-06

Thank you for trusting us with your live event experience and for the high star rating!

c
customer · 1 review · Verified · Experienced 2026-08-04 ·

Ticket

I purchased a ticket

Reply from Vivid Seats2026-08-06

We truly appreciate the review. Helping you get to the events you love is what we’re here for!

T
Tiara · 2 reviews · Verified · Experienced 2026-08-04 ·

Smooth transaction

Easy peasy!

Reply from Vivid Seats2026-08-05

We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!

c
customer · 1 review · Verified · Experienced 2026-08-04 ·

Smooth and easy transaction!

Reply from Vivid Seats2026-08-05

Hi customer, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!

c
customer · 1 review · Verified · Experienced 2026-08-04 ·

Easy to buy

Easy to buy Cannot find tickets on line

Reply from Vivid Seats2026-08-05

We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!

S
Sloanbee · 2 reviews · Verified · Experienced 2026-08-04 ·

Quick

Easy to use..Quick delivery of tickets..def my favorite ticket app

Reply from Vivid Seats2026-08-05

We really appreciate your positive review. Thank you for choosing us!