Whatnot

感谢您分享您的体验，很高兴听到您到目前为止已经进行了积极的购买。 运输费用根据列表和承运商费率设定，并在购买前清楚显示。当从同一卖家购买多件商品时，在某些情况下订单可能会合并，这可以调整总运费。这样的反馈有助于为持续改进提供信息。

Thanks for sharing your experience. Sellers are expected to accurately represent items, and issues like this should be reviewed. Please report the order or reach out to Support through “Contact Us” in the app so our team can take a closer look and help.

We understand how concerning it is to see attempted charges you don’t recognize, and we’re glad your bank was able to step in. If you suspect your card information has been compromised, we recommend continuing to work directly with your financial institution to report any unfamiliar activity. If you need help with anything related to your Whatnot account, our Support Team is available through Contact Us in the app.

We understand how frustrating it can be when the verification process doesn't go smoothly. Stripe is used as our identity verification partner for certain account verification requests. We appreciate you taking the time to share your feedback about that experience, and we'll make sure it's passed along to the appropriate team. If you're still having trouble completing verification, please reply to your existing support email so the team can continue working with you to get it resolved.

We appreciate your feedback. Behavior such as harassment, discrimination, or misuse of personal information is not allowed on Whatnot. Our Trust & Safety Team reviews reports and takes action when violations are identified. Sellers are also expected to follow our policies around fulfillment and fair conduct during shows, and we take action when those standards aren’t met.