Whatnot

Thanks for sharing your experience. Sellers who violate our policies are removed from the platform, and our team takes action to help protect buyers. Order issues are reviewed based on the details of each case. Our Support Team does respond to all inquiries, and replies can sometimes be routed to spam or junk folders, so it may be worth checking there while your request is being reviewed.

Thanks for sharing your feedback. Sellers are expected to accurately represent items, and our team takes action when those standards aren’t met. Bids and purchases are binding once submitted, though cancellation requests can be made and are reviewed on a case-by-case basis.

Bids and purchases on Whatnot are binding once submitted, which is why cancellations may not always be possible after the fact. Our team reviews cases based on the details provided to ensure they’re handled appropriately, and feedback like this is noted as we continue improving the experience.