Their customer service is quick and…
Their customer service is quick and thorough. I haven’t had a problem yet that they haven’t handled.
About Whatnot
Data updated- Website
- www.whatnot.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 214 reviews
- Replies to negative
- 54% (22/41)
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About this business
Whatnot—The Live Shopping Marketplace. Shop, sell, and connect around things you love. Explore 250+ categories, including coins, sneakers, fashion electronics, sports and Pokémon cards, fashion, plants, jewelry, and more. Join Whatnot today.
Written by the business, not verified by us.Is Whatnot legit?
Whatnot (www.whatnot.com) has a 4.0 out of 5 rating on OK.one, based on 214 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 73% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 54% of negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Consumers genuinely appreciate the endless variety of unique items and entertaining live streams that make online shopping exceptionally fun and engaging for everyone involved. People also find the platform very easy to navigate, consistently highlighting wonderful prices, brilliant merchandise, and quick shipping on all of their orders. However, some people mentioned receiving merchandise that contained undisclosed faults or dealing with products from certain unreliable sellers that did not meet expectations. Others experienced unexpected delivery charges, confusing shipping costs, or frustrating difficulties when trying to process returns for damaged items they purchased. A few users also noted that the auction pace can feel overwhelming at times.
Auto-generated from all reviews of this business. For reference only.What people say
I have had good experiences so far
I have had good experiences so far. Items I have ordered have been sent out and arrive pretty quickly. It can get kind of addicting!
I love whatnot
I love whatnot, you can only spend what you have, postage is quick and service is usually good
Unfortunately i had some missing items
Unfortunately i had some missing items. I contacted Whatnot they set right into fixing the problem. Im waiting for refund now.
Wonderful site Wonderful sellers
Wonderful sellers. Everything I have ordered comes quite quickly. I love shopping on whatnot!
refreshedmisfits on Whatnot overcharged…
refreshedmisfits on Whatnot overcharged for a winning iPad I stopped bidding at $89 and then became the winning bidder at $131. Then they included and charged me for an another item I did not even bid on.
Great experience
I love this app
I love this app. Sometimes it’s not fair whatnot has to cover theft or a streamers mistake or damaged cards during transportation but they are so understanding and honestly here for us shoppers. I am a big fan of the treatment Whatnot has for its customers.
I really enjoy the Disney pin community…
I really enjoy the Disney pin community on this app and the ability to buy the pins I normally couldn’t. I also really suggest limits for those who have hard time with spending. Please remember to budget and bid responsibly
It’s been great
It’s been great so far no major complaints. I love the app and all the great deals I find. Any issues I had with delivery or orders have been taken care off fast
Great community being involved with.
Excellent, with so many traders onboard, it is a pleasure getting involved in the bidding, whilst also picking up some great goodies. 🙏
Au top whatnot 👍🏽
I'm very new to this ,I've been buying…
I'm very new to this ,I've been buying plenty of great items at fantastic prices, delivery has been really quick,I'm really enjoying the free givvys even though my luck hasn't been good, will keep following sharing and entering
Scam
My friend sent me a link so I added it. Got credit and watched a video of a woman with a large cheese squishy. Received an Orbiz Narwhal. Just another rip off site.
Great place to shop
The app has worked great. I have never had any issues with the sellers, and all products have come in exactly how I wanted. I have bought things from coffee to disc golf and shopped for many other things. Great prices and great sellers.
Jeni OliviaUnited States · 1 review · Experienced 2026-08-08 ·
Absolutely love Whatnot
Absolutely love Whatnot! So many good deals. Thanks
Chinese garbage
Chinese garbage, everything I have purchased. Clothing is two sizes too small. Knock-off shoes they tried to tell me were legit; contacted NIKE, and they are not. Electronics are so back they use wrong descriptions and lie to encourage your purchase on bidding.
Evgeniia TurukinaUnited States · 1 review · Experienced 2026-08-11 ·
I have experience making purchases…
I have experience making purchases across various categories. The first was an order of fresh flowers. The quality was good, and the delivery arrived without any damage. However, I later realized that the close-up shots shown on camera had led me to mistakenly assume the plants were larger; I was slightly disappointed by their actual size upon receipt—they were very, very small—making the price seem quite steep, especially considering the high shipping costs.The purchases from the antiques section were excellent, with reasonable shipping costs and high-quality packaging.
Jesus MirandaUnited States · 1 review · Experienced 2026-08-10 ·
Amazing show!!!
Sellers are allowed too much time to ship
I love the deals you can get, but they allow way too much time for sellers to ship. My package has not been shipped after nine days. I have to wait 15 more days before I can get a refund. It's ridiculous.
Reply from Whatnot2026-08-11
We understand how frustrating it is to be waiting on an order. If your seller has created a shipping label but there hasn't been any tracking movement for 14 days, or if no shipping label has been created after 7 days, you can request help through **Activity > Purchases > Get Help with this Purchase** in the app. Our Support Team will review the order and determine the next steps.
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