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Wisecars

202 条评价

4.5202 条评价
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关于 Wisecars

数据更新
网站
www.wisecars.com
分类
电子与科技
所在地
United States · San Francisco
状态
待认证
近 12 个月
202 条评价
差评回复率
100%(24/24 条)
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Wisecars靠谱吗?

Wisecars(www.wisecars.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 202 条用户评价,属于电子与科技分类,口碑优秀。88% 的评价为 4 星及以上,11% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

M
Michael Wooldridge= · 写过 1 条评价 · 已认证 · 体验于 2026-08-07 ·

超值的汽车选择

超值的汽车选择。预订方便。

L
Lauren Holden · 写过 2 条评价 · 体验于 2026-08-06 ·

Hazel 非常友善和乐于助人!

Hazel 非常友善和乐于助人! 谢谢榛子!

C
Cathy Bertanzetti · 写过 1 条评价 · 体验于 2026-08-07 ·

我无法联系到一个真实的人……

直到租赁当天,我才能联系真人取消预订。我与埃里克交谈,他向我保证取消不会有问题。我会很高兴再次使用 WiseCars。

H
Harrison · 写过 1 条评价 · 体验于 2026-08-05 ·

佛罗里达州野马预订

我在佛罗里达预订了九月的租车服务。我有一些关于文书工作方面的问题,以确保我拥有正确的文书工作。 我与马克讨论了我的问题 - 他很专业,几乎立即回复,并且非常有帮助!强烈建议您预订,如果您有任何疑问,请务必询问马克。谢谢!

Wisecars 回复2026-08-06

Dear Harrison, Thank you for your wonderful review! We're delighted to hear that Mark was able to assist you with your questions and provide the support you needed before your upcoming trip to Florida. We understand how important it is to feel confident that all the necessary documentation is in order, and we're pleased that Mark was able to provide clear, prompt, and professional assistance. We truly appreciate your recommendation and wish you a fantastic trip and a smooth car rental experience in September! Kind regards, Rachel from Wisecars.

R
Robert · 写过 2 条评价 · 体验于 2026-08-04 ·

当我质疑我的租金时......

我在查看发票时质疑我的租金。我以为我租了一辆敞篷车,但发票上没有看到这一点。我今天发了电子邮件,马克在几个小时内回复了我。第一次使用这家公司。非常有帮助的客户服务。

Wisecars 回复2026-08-05

Dear Robert, Thank you for your review! We're delighted to hear that your question regarding your rental was resolved quickly. We're especially pleased that Mark was able to respond within hours and provide the information you needed. We'll be sure to share your kind words with him. Thank you for choosing Wisecars, and we hope to assist you again with your future car rental needs! Kind regards, Rachel from Wisecars.

M
Michael · 写过 3 条评价 · 体验于 2026-07-17 ·

关于押金返还的问题

我在退还押金方面遇到了麻烦。土耳其安塔利亚的 Flex-To-Go 因损坏和交通违规而被扣留 750 欧元。押金应该在7周后退还。事实并非如此。 Wisecars提出投诉,在Aune的坚持支持下,三个月后押金终于退回。

Wisecars 回复2026-08-05

Dear Michael, Thank you for sharing your experience. We sincerely apologize for the delay and frustration caused by the prolonged return of your deposit. We understand how concerning it can be when a significant amount is withheld for longer than expected. We're pleased to hear that, after we raised the matter with the supplier, Aune provided persistent support and assistance throughout the process, helping to ensure that the deposit was ultimately returned. We will be sure to pass along your kind words to her. Thank you for your patience and understanding during this situation. Your feedback is valuable to us as it helps us continue improving the service we provide to our customers. We hope to have the opportunity to serve you again under much smoother circumstances. Kind regards, Rachel from Wisecars.

C
Ch St · 写过 4 条评价 · 体验于 2026-08-04 ·

Stuff成员MARTEN

工作人员 MARTEN 不仅友好、善解人意,而且还非常乐于助人找到完美的汽车。

Wisecars 回复2026-08-05

Hello, Thank you for your wonderful review! We're delighted to hear that Marten was friendly, understanding, and went the extra mile to help you find the perfect car for your trip. We'll be sure to pass along your kind words to him. We truly appreciate your feedback and look forward to helping you with your next car rental! Kind regards, Rachel from Wisecars.

A
A.F. · 写过 1 条评价 · 体验于 2026-08-04 ·

非常快地回复我的电子邮件

我对我的预订有疑问。 Wisecars 的 Marten 在几分钟内回复了我的电子邮件并解决了问题。非常感谢您优质快捷的服务!

Wisecars 回复2026-08-05

Hello, Thank you for your kind review! We're delighted to hear that Marten was able to assist you so quickly and resolve your booking issue within minutes. Providing fast, efficient, and helpful customer service is something we strive for, and it's wonderful to know that Marten delivered such a positive experience. We truly appreciate your feedback and look forward to assisting you again in the future! Kind regards, Rachel from Wisecars.

Y
Yehuda Levian · 写过 1 条评价 · 体验于 2026-08-03 ·

租赁日期调整和汽车升级

支持团队专业、快速,对我的预订修改非常有帮助。尤其是 Eerik、Elisabeth 和 Peter,他们提供了优质的服务,毫无麻烦地满足了我的所有要求

Wisecars 回复2026-08-04

Dear Yehuda, Thank you for your wonderful review! We're delighted to hear that our support team was professional, responsive, and helpful in assisting with your booking amendment. It's especially great to know that Eerik, Elisabeth, and Peter provided excellent service and handled your requests smoothly and efficiently. We truly appreciate your kind words and look forward to assisting you again in the future. Kind regards, Rachel from Wisecars.

T
Ty · 写过 4 条评价 · 体验于 2026-08-02 ·

我愚蠢地预订了错误的日期......

我愚蠢地预订了错误的日期,并给他们发了电子邮件来修复它。 Eerick 解决了我的问题,并能够退还我差价,因为我的新日子更便宜。

Wisecars 回复2026-08-04

Hello, Thank you for sharing your experience! We're glad Eerik was able to assist you with updating your booking and help resolve the issue quickly. It's great to hear that the date change was completed smoothly and that you received a refund for the fare difference. We'll be sure to pass your kind words on to Eerik. We appreciate your feedback and hope to assist you again in the future. Kind regards, Rachel from Wisecars.

彼得很专业

彼得很专业,给了我五星级的服务。很快回复了我的要求

Wisecars 回复2026-08-03

Dear Sydney, Thank you for your wonderful review! We are delighted to hear that Peter provided you with professional and efficient service. It's great to know that he responded to your request quickly and delivered a 5-star experience. We will be sure to share your kind feedback with Peter and the team. Thank you for choosing Wisecars, and we look forward to assisting you again in the future. Kind regards, Rachel from Wisecars.

奥恩的大力支持!!!

Wisecars 回复2026-08-03

Dear Sam, Thank you for your kind review! We are delighted to hear that Aune provided you with great support and helped make your experience a positive one. We will be sure to pass your lovely feedback on to Aune and the team. Thank you for choosing Wisecars, and we hope to assist you again in the future. Kind regards, Rachel from Wisecars.

马克非常积极主动并且乐于助人

马克非常积极主动并且乐于助人 谢谢你,马克

Wisecars 回复2026-08-03

Hello, Thank you for your kind review! We are delighted to hear that Mark was able to assist you promptly and provide the help you needed. We will be sure to pass your feedback on to him. Thank you for choosing Wisecars, and we hope to assist you again in the future. Kind regards, Rachel from Wisecars.

这是一个快速简单的过程

Wisecars 回复2026-08-03

Dear Raymond, Thank you for your review! We're delighted to hear that you found the booking process quick and easy. Providing a smooth and hassle-free experience is what we strive for, and it's great to know we met your expectations. We appreciate your support and wish you a fantastic trip. Kind regards, Rachel from Wisecars.

取消 Hazel 的预订

Hazel 帮助我们取消了预订并安排了退款。第一次没成功,但这不是因为这个人(汇款系统的问题)花了必要的时间和我们在一起(并且说得很慢,以便我能理解一切(我是法国人))。

Wisecars 回复2026-08-03

Dear Lionel, Thank you for sharing your experience. We are delighted to hear that Hazel was able to assist you with canceling your reservation and arranging your refund. While we're sorry there was an issue with the money transfer process initially, we're glad Hazel took the time to support you throughout the process and ensure everything was resolved. We especially appreciate your kind words about her patience and clear communication. We will be sure to pass your feedback on to Hazel and the team! Kind regards, Rachel from Wisecars.

我在安塔利亚通过wisecars订了一辆车......

我在安塔利亚通过wisecars预订了一辆车,这真是一场噩梦,凌晨2点,在一个偏僻的地方,一家名为trendxcarrental的公司要求我额外支付140欧元,并声称我没有信用卡(顺便说一句,我有8张信用卡),然后当我拒绝时,他们试图强迫我签署一份无意义的文件,将一切归咎于我,我什至不得不让警察介入。不得不支付更多的出租车费,但不允许他们欺骗我。在土耳其被摩擦成为每天的旅游生活

Wisecars 回复2026-07-31

Dear Hamid, Thank you for bringing this matter to our attention. We are very sorry to hear about your experience during your car pick-up in Antalya. This is certainly not the level of service we expect from our partners, and we understand how stressful and frustrating such a situation must have been. We have contacted you directly to gather further details and investigate what happened with the rental supplier. Please rest assured that we take reports like this seriously and will conduct a thorough review of the circumstances. Once our investigation is complete, we will work towards a fair resolution based on the findings. Thank you for your patience and cooperation while we look into this matter. We appreciate the opportunity to address your concerns. Kind regards, Rachel from Wisecars.

预订

我打电话是因为付款页面未加载,黑兹尔接听了。 她很棒。

Wisecars 回复2026-07-31

Hello, Thank you for your feedback! We're sorry to hear that you experienced an issue with the payment page, but we're delighted that Hazel was able to assist you. It's wonderful to hear that she provided such excellent support and helped make the booking process easier for you. We'll be sure to share your kind words with Hazel. Thank you for choosing Wisecars, and we look forward to helping you with your future travel plans! Kind regards, Rachel from Wisecars.

最后一刻取消预订

我计划在六月旅行,但由于食物中毒而在最后一刻取消。我打电话给 Wisecars 讨论 10 天租金的某种退款或补偿,并与马克取得了联系。他非常专业、善解人意且彬彬有礼,在几周内迅速回复了我的沟通。经过他与 Budget Rental 的一些沟通,最终我收回了大约 80% 的费用。感谢马克所做的出色工作!

Wisecars 回复2026-07-31

Dear Steve, Thank you for sharing your experience. We're sorry to hear that your trip had to be canceled due to illness, but we're glad that Mark was able to assist you during this difficult situation. Providing professional, understanding, and timely support is very important to us, and we're delighted to hear that his efforts and communication with the rental supplier helped achieve a positive outcome. We'll be sure to pass your kind words on to Mark. Thank you for choosing Wisecars, and we hope to help you with a smoother and more enjoyable trip in the future. Kind regards, Rachel from Wisecars.

超级容易预订

超级容易预订。价格非常好。拿起手指祈祷一切顺利!

Wisecars 回复2026-07-29

Dear David, Thank you for your great review! We're delighted to hear that you found the booking process super easy and that you were happy with the price. We hope everything goes smoothly when you pick up your car, and we wish you a fantastic trip. Safe travels! Kind regards, Rachel from Wisecars.

我不得不取消预订

我不得不取消预订,马克无缝、快速地处理了这件事。这比我预期的要好。

Wisecars 回复2026-07-31

Hello, Thank you for sharing your experience! We're delighted to hear that Mark was able to assist you with your cancellation request quickly and seamlessly. Providing efficient, professional, and customer-focused support is what we strive for, and it's wonderful to know that your experience exceeded expectations. We'll be sure to pass your kind words on to Mark. Thank you for choosing Wisecars, and we hope to assist you again in the future. Kind regards, Rachel from Wisecars.