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电子与科技

Wisecars

202 条评价

4.5202 条评价
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关于 Wisecars

数据更新
网站
www.wisecars.com
分类
电子与科技
所在地
United States · San Francisco
状态
待认证
近 12 个月
202 条评价
差评回复率
100%(24/24 条)
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Wisecars靠谱吗?

Wisecars(www.wisecars.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 202 条用户评价,属于电子与科技分类,口碑优秀。88% 的评价为 4 星及以上,11% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

B
Boris Munoz · 写过 3 条评价 · 已认证 · 体验于 2026-06-19 ·

便于使用

使用方便,接送地点方便

Wisecars 回复2026-06-22

Dear Boris, Thank you for your review! We're glad to hear you found our service easy to use and appreciated the convenience of our pick-up and drop-off location. We look forward to serving you again soon! Kind regards, Rachel from Wisecars.

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Jens · 写过 16 条评价 · 已认证 · 体验于 2026-06-17 ·

快速又简单

Wisecars 回复2026-06-18

Hello, Thank you for your review! We're delighted to hear that you found the booking process quick and easy. Providing a smooth and hassle-free experience is exactly what we strive for. We appreciate your support and look forward to helping you with your next trip! Kind regards, Rachel from Wisecars.

K
Kelly Bates= · 写过 1 条评价 · 已认证 · 体验于 2026-06-16 ·

简单合理

Wisecars 回复2026-06-17

Dear Kelly, Thank you for your review! We're delighted to hear that you found our service easy to use and reasonably priced. Making the booking process simple and offering great value are among our top priorities. We appreciate your feedback and look forward to serving you again in the future! Kind regards, Rachel from Wisecars.

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FishFace · 写过 1 条评价 · 已认证 · 体验于 2026-06-17 ·

有竞争力的价格 - 易于导航的平台

非常容易预订。非常有竞争力的价格。拨打了帮助热线,很快就接听了电话。友好而高效。

Wisecars 回复2026-06-18

Hello, Thank you for your wonderful review! We're delighted to hear that you found our booking process easy, our prices competitive, and our customer support team friendly and efficient. It's especially great to know that your call was answered promptly and that we were able to assist you quickly. We truly appreciate your kind words and look forward to helping you with your future travel plans. Kind regards, Rachel from Wisecars.

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David Gobble · 写过 2 条评价 · 已认证 · 体验于 2026-06-16 ·

信息清晰,价格优惠。

Wisecars 回复2026-06-17

Dear David, Thank you for your feedback! We're glad to hear that you found our information clear and our pricing competitive. We strive to make the booking process simple, transparent, and affordable for all our customers. We appreciate your support and look forward to helping you with your future travel plans! Kind regards, Rachel from Wisecars.

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Munawwar Khan · 写过 1 条评价 · 体验于 2026-06-14 ·

非常有道德的公司

非常有道德的公司。我遇到过的最好的之一。还会再做生意。

Wisecars 回复2026-06-15

Dear Munawwar, Thank you for your kind words and support! We're honored to hear that you consider us an ethical company and that your experience with us has been among the best you've had. Your trust means a great deal to us, and we're delighted to know you'd choose to do business with us again. We look forward to serving you in the future. Kind regards, Rachel from Wisecars.

M
Mrs J Gibbons · 写过 7 条评价 · 已认证 · 体验于 2026-06-14 ·

易于使用,希望能被采纳……

易于使用,希望帕福斯的接载效果良好

Wisecars 回复2026-06-15

Hello, Thank you for your feedback! We're pleased to hear that you found the booking process easy to use. We hope your vehicle pickup in Paphos goes smoothly and that you have an excellent rental experience from start to finish. We appreciate your trust in us and wish you a wonderful trip! Kind regards, Rachel from Wisecars.

T
Terra Sienna · 写过 1 条评价 · 体验于 2026-06-13 ·

与黑兹尔小姐交谈

与 Hazel 小姐一起,我改变汽车租赁时间的经历变得轻而易举!她很高兴与她交谈并且非常乐于助人。 谢谢榛子小姐❣️

Wisecars 回复2026-06-15

Dear Terra, Thank you for your wonderful feedback! We're delighted to hear that adjusting your rental time was a smooth and hassle-free experience. Hazel will be thrilled to know that her helpfulness and friendly service made such a positive impression. We truly appreciate your kind words and look forward to assisting you again in the future. Kind regards, Rachel from Wisecars.

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Art B · 写过 2 条评价 · 已认证 · 体验于 2026-06-13 ·

快速流程

Wisecars 回复2026-06-15

Hello, Thank you for your feedback! We're glad to hear that you found the process quick. We appreciate your support and look forward to assisting you again in the future. Kind regards, Rachel from Wisecars.

P
Philip · 写过 2 条评价 · 已认证 · 体验于 2026-06-13 ·

轻松预订

预订方便。我们将看到其余过程如何进行

Wisecars 回复2026-06-15

Dear Philip, Thank you for your feedback! We're glad to hear that you found the booking process easy and straightforward. We appreciate your trust in us and hope the rest of your rental experience is just as smooth. We look forward to serving you throughout the process and wish you a great trip! Kind regards, Rachel from Wisecars.

J
Joshua Hannabuss · 写过 2 条评价 · 体验于 2026-04-28 ·

冒犯性和不专业的客户服务 - 请注意

我们的行李在到达佛罗里达州时被延误了,所以我们联系了该公司,让他们知道我们将迟到取租车。尽管多次尝试,但没有人接听我们的电话。 当我们最终设法与工作人员交谈时,我的投诉被驳回为“英国废话”和“其他废话”,这是完全不专业和不可接受的。 结果,我们和 15 个月大的孩子陷入困境,没有得到任何支持或帮助。我能与任何人交谈的唯一途径是通过 Wisecar 在希腊的办事处,因为当地的 Cargini 汽车租赁办事处没有接听电话。 更糟糕的是,他们对我的退款请求提出异议,并试图通过将我们归类为“未出现”来保留全额费用,尽管我们已尽一切努力联系他们并解释情况。 根据我的经验,我不会推荐这家公司,因为它的客户服务很差,缺乏沟通,不愿意公平地对待客户。

Wisecars 回复2026-06-12

Dear Joshua, Thank you for taking the time to share your experience. We sincerely apologize for the difficulties you encountered during your trip, and we also regret the level of assistance and communication you received from the car rental company, which clearly did not meet the standards we expect from our partners. We understand how frustrating and stressful this situation must have been. Unfortunately, car rental companies operate under specific grace-period policies, and once that period has passed, they are generally unable to hold the vehicle any longer. Even when customers notify the rental provider of a delay, bookings may still be classified as a no-show in accordance with the supplier's terms and conditions. That said, we fully appreciate your concerns regarding the communication difficulties and the manner in which your situation was handled. The comments you described are unacceptable, and we are sorry that you were left feeling unsupported at such a challenging moment. Please be assured that we have taken your feedback into account as part of our ongoing review of our partnerships and supplier performance. Customer experiences such as yours are important in helping us assess whether our partners continue to meet the service standards we expect. Thank you again for bringing this matter to our attention, and we are sorry that your rental experience fell short of expectations. Kind regards, Rachel from Wisecars.

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M. W. Boston · 写过 1 条评价 · 已认证 · 体验于 2026-06-12 ·

车辆选择和租赁...

车辆和租赁公司的选择。出租条件明确。

Wisecars 回复2026-06-15

Hello, Thank you for your feedback! We're pleased to hear that you found our selection of vehicles and rental companies satisfactory, and that the rental conditions were clear and easy to understand. We appreciate your review and look forward to helping you with your future rental needs. Kind regards, Rachel from Wisecars.

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C Healy · 写过 1 条评价 · 已认证 · 体验于 2026-06-11 ·

价格更低

事实上,我在预订时就降低了价格。 谢谢你!

Wisecars 回复2026-06-12

Hello, Thank you for your review! We're delighted to hear that you were able to secure an even lower price while completing your booking. We always strive to provide great value and a smooth booking experience for our customers. We appreciate your feedback and thank you for choosing Wisecars! Kind regards, Rachel from Wisecars.

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DC · 写过 2 条评价 · 体验于 2026-06-12 ·

Aune 提供了出色的帮助……

Aune 在整个过程中提供了出色的帮助。她乐于助人、专业而且非常友善。感谢您的大力支持!

Wisecars 回复2026-06-15

Dear David, Thank you for your kind words and positive feedback. We're delighted to hear that Aune provided outstanding assistance and made your experience a positive one. We truly appreciate you taking the time to share your experience, and we will be sure to pass along your compliments to her. Thank you for choosing us, and we look forward to assisting you again in the future. Kind regards, Rachel from Wisecars.

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Patricia · 写过 3 条评价 · 已认证 · 体验于 2026-06-11 ·

聊天帮助非常差。

聊天帮助非常差。 不知道为什么我必须购买取消保护,但我并不想要它。 聊天很糟糕。

Wisecars 回复2026-06-12

Dear Patricia, Thank you for your feedback. We’re sorry to hear about your experience and the issues you encountered with our chat support. Please note that Cancellation Protection is an optional service, and there is an option to remove it from the package selected during the booking process if you do not wish to purchase it. We would like to look into this for you and assist further. Please contact us at [email protected], and our team will be happy to help review your booking and assist with removing the Cancellation Protection. Kind regards, Rachel from Wisecars.

J
James Kepler · 写过 1 条评价 · 体验于 2026-06-11 ·

我们不得不更换租赁汽车 2...

两天后我们不得不更换租车。与 Hazel 交谈,她非常乐于助人,合作愉快。 租赁天数改变了,没有问题

Wisecars 回复2026-06-12

Dear James, Thank you for your wonderful feedback! We're pleased to hear that Hazel was able to assist you with your rental date changes and that the process was smooth and hassle-free. It's great to know that she was accommodating and pleasant to work with. We'll be sure to share your kind words with Hazel. We appreciate your support and look forward to helping you with your future travel plans! Kind regards, Rachel from Wisecars.

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Joerg Petzold · 写过 1 条评价 · 体验于 2026-06-11 ·

预订后几天

预订几天后,我在wisecars 网站上找到了更便宜的报价。我写了一封电子邮件要求更改订单。马克在一小时内给出了一个甚至更好的报价并安排了一切。服务非常好。

Wisecars 回复2026-06-12

Dear Joerg, Thank you for taking the time to share your experience! We're delighted to hear that Mark was able to assist you promptly and find an even better offer for your reservation. Providing responsive support and helping our customers get the best value possible are always our goals. We'll be sure to pass your kind words on to Mark. We appreciate your trust in Wisecars and look forward to assisting you again in the future! Kind regards, Rachel from Wisecars.

S
Sheri Spaulding · 写过 1 条评价 · 已认证 · 体验于 2026-06-09 ·

我的经历 预订超级简单

我的体验预订非常简单、快速并且很好地完成了我的任务。

Wisecars 回复2026-06-10

Dear Sheri, Thank you for your wonderful feedback! We're delighted to hear that the booking process was simple and fast for you. We appreciate you taking the time to share your experience and look forward to assisting you again in the future. Kind regards, Rachel from Wisecars.

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David MEIER · 写过 2 条评价 · 体验于 2026-06-08 ·

谢谢你,爱德华多

谢谢爱德华多,快速高效

Wisecars 回复2026-06-09

Dear David, Thank you for your kind words! It was a pleasure assisting you. We're glad Eduardo could provide fast and efficient service. If you ever need anything else, don't hesitate to reach out! Kind regards, Rachel from Wisecars.

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Brian Shields= · 写过 1 条评价 · 已认证 · 体验于 2025-06-15 ·

去年六月租的 轻松

Wisecars 回复2026-06-08

Dear Brian, Thank you for your review! We're glad to hear that your rental experience with us was easy and hassle-free. Providing a smooth and straightforward booking experience is what we strive for. We appreciate your support and hope to assist you again on your next trip! Kind regards, Rachel from Wisecars.