我通过 WiseCar 预订了
我是通过WiseCar预订的,但不幸的是他们的汽车代理公司在出发前两天取消了预订。 马克的帮助对于解决问题和获得退款至关重要。
Dear Nicolò, Thank you for sharing your experience and for your kind words about Mark. We're sorry that your reservation was cancelled shortly before your trip and understand how frustrating that must have been. We're pleased to hear that Mark was able to assist you promptly and help resolve the situation by arranging your refund. Your feedback means a great deal to us, and we'll be sure to pass your compliments on to him. We appreciate your understanding and hope we'll have the opportunity to provide you with a smoother experience in the future. Kind regards, Rachel from Wisecars.
