Zenni Optical

Thank you for your review, Josh! We sincerely apologize for the extended shipping time you experienced. We understand how frustrating it can be to wait for an order. Your feedback is invaluable as we continue to improve our products and services, and we are here to help if you decide to give us another try. Please feel free to reach out to us via email at [email protected], by phone at 1-800-211-2105, via chat on our website, or on social media with any questions so we can better help you.

Thank you for your review, Steven! We're glad you found us!

Thank you for your review, Homer! We are so happy to hear that you are very pleased with your purchase and love your frames. It's fantastic to know that the quality met your expectations, just like an optical store, and that this is your second pair with us. We truly appreciate your continued support!

Thank you for your review, Lisa! We're so glad to hear that even though the initial frame didn't quite meet your expectations, our team was able to assist you with a smooth return and store credit process. It's wonderful that you found a different pair you absolutely love and that they fit perfectly right out of the box! We truly appreciate your continued loyalty.

Thank you for your review, Louise! We appreciate you sharing your feedback regarding progressive lenses. We understand your concern about the width of view, even with premium lenses. We are always looking for ways to improve how we educate our customers on the benefits and characteristics of different lens types. If you have further questions, please reach out to us via email at [email protected], by phone at 1-800-211-2105, via chat on our website, or on social media with any questions so we can better help you.

Thank you for your review! We're sorry to hear that your glasses scratched so quickly despite being cared for, and we sincerely apologize for the lack of response when you reached out to us. We appreciate you for bringing this to our attention and we'd like to check further into this, please reach out to us via email at [email protected], by phone at 1-800-211-2105, via chat on our website, or on social media with any questions so we can better help you.

Thank you for your review, Anita! We are so happy to hear that you are satisfied with your experience and that our team has been helpful with returns and credits. We strive to offer great quality and prices, and your feedback means a lot to us!

Thank you for your review, DeAnna! We're glad to hear you love the glasses!

Thank you for your review, Rebecca! We are so happy to hear that you've been consistently pleased with the quality and price of our glasses, and that you've enjoyed every pair you've ordered. We truly appreciate your loyalty!

Thank you for your review, Carol! We are so pleased to hear that you've been consistently happy with all 12 pairs of glasses you've ordered from us, especially with the value and quality of our progressive lenses. We appreciate your continued support!

Thank you for your review, Wesley! We are so pleased to hear that you've had a great experience with both our pricing and the quality of our products. Providing excellent value is something we truly strive for.

Thank you for your review, Wallace! We're glad you found us.

Thank you for your review, Meredith! We are so pleased to hear that your glasses are perfect, your prescription is accurate, and they arrived quickly. We truly appreciate your kind words and look forward to serving you again!

Thank you for your review, Jamie! We're glad you found us!

Thank you for your review, Brenda!

Thank you for your review, Jacob. We're glad to hear you appreciate our selection and pricing, and that we were able to quickly replace your frame. However, we're truly sorry to learn about the issues you've experienced with the quality of your glasses, specifically with the lenses easily popping out and the frame breaking. We understand how frustrating this must be. We appreciate you bringing this to our attention. Your feedback is invaluable as we continue to improve our products and services, and we are here to help if youd decide to give us another try. Please feel free to reach out to us via email at [email protected], by phone at 1-800-211-2105, via chat on our website, or on social media with any questions so we can better help you.

Thank you for your review! We're glad you found us!

Thank you for your review, Jim! We're sorry to hear about your recent experiences with the quality of your glasses, especially after being a loyal customer for so many years. It's disheartening to learn that the lens coatings on your last two orders have not met your expectations and have become unusable. We sincerely apologize for the frustration and disappointment this has caused, and for the lack of response you've received when trying to address these concerns. Your feedback is invaluable as we continue to improve our products and services, and we are here to help if you decide to give us another try. Please feel free to reach out to us via email at [email protected], by phone at 1-800-211-2105, via chat on our website, or on social media with any questions so we can better help you.

Thank you for your review, Trevor! We try our best to provide you a memorable shopping experinece and we're glad we achieved it!

Thank you for your review, Tony. We're sorry to hear that you haven't received your order yet. We completely understand how frustrating it can be to wait for an order, especially knowing how important it is to you. Our standard shipping timeframe for all orders is 7–14 business days. If you have not received your order within this timeframe, please feel free to reach out to us via email at [email protected], by phone at 1-800-211-2105, through chat on our website, or on social media with your order number. We would be more than happy to assist you.