Zenni Optical（www.zennioptical.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 203 条用户评价，属于健康与医疗分类，口碑优秀。86% 的评价为 4 星及以上，9% 为 1 星；商家回复了 91% 的差评。数据最后更新于 2026-08-10。
眼镜很容易订购，戴起来很舒服，看起来做工精良。 价格非常合理。
Thank you for your review, Matt! We are so pleased to hear that you found the ordering process easy and that your new glasses are comfortable and well-made. We're also glad you found the price very reasonable.
这是一个快速而简单的过程。我喜欢这个价格的质量。时尚的选择非常丰富。
Thank you for your review! We are so happy to hear that you found the process quick and easy, and that you love the quality and abundance of trendy choices for the price.
考虑到如果你在其他地方购买这些眼镜要 500 美元，这个价格是不真实的。我不关心运费，因为如果您不支付额外的 15 美元，您将在美国邮政服务中等待一周：而不是几天。
Thank you for your review, Charles! We appreciate your feedback regarding our pricing and shipping options. We understand your concerns about delivery times and are always working to improve our services for a better customer experience.
Thank you for your review, Damaris! We're glad you found us!
好的。会再次订购
Thank you for your review, Pete! We're glad you found us!
我的处方有误，下订单后才发现。 他们非常乐于帮助我取消和重新订购。
Thank you for your review, Denise! We're glad we could assist you with your prescription order. We appreciate you letting us know we were helpful in resolving the situation.
非常好的定价。订单周转时间极好。品质优良。订购过程很简单。
Thank you for your review, John! We are so pleased to hear that you had such a positive experience with our pricing, turnaround time, and quality. We appreciate your kind words!
产品质量和客户服务都非常出色。 价格公道
Thank you for your review, Natalie! We are so thrilled to hear that you are pleased with the quality of our products and the service you received, and that you found our prices to be fair.
Thank you for your review, Gayle! We are so pleased to hear that you experienced timely service and are happy with your new glasses.
非常好的框架选择和优惠的价格。
Thank you for your review! We are absolutely thrilled to hear that you found our frame selection to be really nice and our prices to be great. Providing stylish, high-quality eyewear at an affordable value is exactly what we strive for, and your wonderful feedback means a lot to our team!
我最初订购的镜框尺寸错误。 我联系了客户服务部门，他们没有问任何问题，就给我发了一张退货邮资单，并立即将我更正的订单发出来。
Thank you for your review, Sam! We're so glad we could help you get the correct frames quickly and easily! We always aim to provide excellent service, and it's wonderful to know we succeeded.
第二副眼镜不是直的。穿上它们让我头晕。我联系了他们，让他们知道他们只给我发了一封电子邮件，其中包含一段视频，供我自己“修复”。
Thank you for your review, Megan. We're sorry to hear that your second pair of glasses is causing you discomfort and dizziness due to being crooked. We understand your frustration with only receiving a video for self-adjustment when you reached out for help. We want to ensure you have a comfortable and clear vision experience. If the adjustment guide did not help to resolve the issue, please reach out to us via email at [email protected], by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.
我终于找到了高品质的处方泡菜球和自行车眼镜。优质快捷的服务！
Thank you for your review! We're glad you found us!
我喜欢你的眼镜，但使用你的网站非常困难。我希望它正在重建中。
Thank you for your review, Mary! We appreciate your feedback on our glasses and apologize for the difficulty you experienced with our website. We are actively working on improvements.
我喜欢我订购的太阳镜。不幸的是，我订购的普通眼镜的人工智能图片没有显示出适合我脸部的尺寸。对于我的脸来说，眼镜太大了，我担心我只是浪费了一大笔钱买了我永远不会戴的眼镜。
Thank you for your review! We're sorry to hear the glasses did not meet your expectation. At Zenni we strive to provide you with an ordering experience that is second to none, and we are sorry to hear that was not the case this time. We recommend measuring a frame you have at home that fits well, and order one with similar measurements. The guide linked below will show you how to measure the frames! In the meantime, if you would like to check the return options please reach out to us via email at [email protected], by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you. https://www.zennioptical.com/measure-eyeglass-frame-size-how-to
眼镜看起来很棒，处方也很完美。当然，价格实惠且易于订购！
Thank you for your review, Gretchen! We are so pleased to hear that you love the look of your new glasses and that your prescription was perfect. We're also glad that you found our ordering process easy and affordable.
我的眼镜很快就来了，我比你更喜欢它们
Thank you for your review, Andrea! We are so happy to hear that your glasses arrived promptly and that you are enjoying them. Your satisfaction is very important to us!
订购了眼镜，当我收到它们时，镜片有些不对劲。在他们花了很长时间才最终向我发送授权表后，只能将其退回以获取商店积分。在等待这笔积分计入我的帐户时，我的购物车里还有另一副眼镜，并且还有 30 美元的生日奖励可用于购买这些眼镜。我将此应用到我的购物车，第二天我的商店积分就可以使用了，但生日奖励被 Zenni 删除了！！！！他们不会把它放回那里，但奇迹般的是，在我下订单后，它再次显示在我的帐户上。所以他们把它拿走了，这样我就不能使用它了，在他们得到除了商店积分之外的额外钱后，他们又把它退还了。我永远不会再从他们那里购买。太多其他在线公司可供使用，人们不断被 Zenni Optical 欺骗！！！！买家小心
Thank you for your review, Sheila. We are truly sorry to hear about the issues you experienced with your recent order, the return process, and the application of your birthday reward. We understand your frustration and regret that your experience was not a positive one. Your feedback is very important to us as we continuously work to improve our processes and customer experience. We would like to check further into this to see what went wrong to make things right. Please reach out to us via email at [email protected], by phone at 1-800-211-2105, via chat on our website, or on social media with any questions so we can better help you.
Thank you for your review, Ahtony! We are so pleased to hear that you experienced great customer service and fast delivery. Your feedback is truly appreciated.
这是我的第二副 Zenni 眼镜，他们做得非常出色，我很高兴我可以节省这么多钱，并且仍然可以以低廉的价格买到优质的眼镜
Thank you so much for your wonderful review, Alicia! We are absolutely thrilled to hear that this is your second pair of glasses from us and that you are so happy with the quality eyewear you receive at such an affordable price. Knowing we can help you save money while still providing great quality truly makes our day.
共 203 条符合条件的评价