Hi Ganesh,
We are sorry to hear about the problem with your Xero Shoes
We offer our two warranties for manufacturing defects and premature sole wear. However, our warranties do not cover normal wear and tear with use. If you believe the decision was a mistake, please reach out to [email protected] and they would be happy to help
Hi Klant,
We are sorry to hear about the issue with your new order.
We are not seeing any emails associated with this name in our inbox.
Please reach out to [email protected] and they would be happy to assist
V
Victor · 写过 1 条评价 · 体验于 2025-05-13 ·
★★★★★
克罗鞋
这家公司为大众生产美观实用、价格合理的鞋子。
Xero Shoes 回复2025-05-15
Hi Victor,
Thank you so much for your kind words! We're thrilled to hear you’re enjoying our footwear and appreciate your support. It means the world to us to know we're hitting the mark on both style and value. We hope to keep you walking happy for a long time!
Hi Robert, We are very sorry to hear these shoes did not work out for your daughter.
Feel free to reach out to our support team if you are needing to make a return or exchange: [email protected]
Hi Robyn,
Thank you so much for your awesome review! We’re so glad to hear you’re enjoying your Xero Shoes. It means a lot to us to know we’re delivering comfort, function, and style you can count on. Thanks for being part of the Xero Shoes family—we appreciate you!
Hello,
Thank you for your feedback.
We are sorry to hear about the delay with your order. It looks like a representative has reached out as of today, May 12th, at 3:07pm Mountain Time.
Once they have more information, they will reach back out with next steps on reshipping your order or issuing a refund.
Please email [email protected] if you have any additional questions.
M
Magdolen Ziayan · 写过 1 条评价 · 体验于 2025-04-15 ·
★★★★★
我订购的第一双不合身,但是……
我订购的第一双鞋不合脚,Xero 的退货效率非常高,并且非常有帮助地为我推荐了更合脚的鞋子
Xero Shoes 回复2025-05-15
Thank you so much for your feedback! We’re so glad to hear you’re enjoying your Xero Shoes now that you got a better fit option. It means a lot to us to know we’re delivering comfort, function, and style you can count on. Thanks for being part of the Xero Shoes family—we appreciate you!
Hi Patrick,
Thanks for your feedback! We love hearing that you're enjoying your Xero Shoes. Your support means the world to us—here’s to many more comfortable, natural steps ahead!
Hi Marina,
Thank you so much for your feedback! We’re thrilled to hear you’re enjoying your Xero Shoes. It means a lot to us to know we’re delivering comfort, function, and style you can count on. Thanks for being part of the Xero Shoes family—we appreciate you!
Hi Joyce,
We really appreciate your feedback! It’s always great to hear when our shoes are hitting the mark. Thanks for choosing Xero Shoes and for being part of our journey!