Yilite Hair has been your trusted destination for premium virgin human hair extensions since 2012. At Yilite Hair, we specialize in premium 100% Virgin Human Hair Extensions. We offer over 13 collections including tape-in, clip-in, hair weft, hair toppers styles, with diverse colors and lengths like dark, brown, blonde, balayage and highlights. Plus, we provide private customization services. Shop Yilite Hair today for top-quality virgin hair extensions!
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the hair extensions, noting they feel extremely soft, completely natural, and remarkably comfortable to wear every single day. Consumers also appreciate the highly responsive support team and fast delivery services that make the entire online shopping experience completely seamless.
Some reviewers were not happy with the return process, mentioning that sending items back can be quite costly, difficult, and complicated. A few other people also experienced frustrating issues regarding customer service responses or occasionally received completely incorrect merchandise in their packages.
Nightmare | shipping took 4ever then when received my hair was GREEN. They refused to accept a return unless I paid shipping, restocking fee , and customs fees which comes out to more than the hair itself.
Yilitehair 回复2026-07-06
Hi Abigail,
We're very sorry to hear about your experience, and we sincerely apologize for the frustration and inconvenience this has caused.
We've already reached out to you and would like to make this right. As a special solution, we're prepared to offer you a full refund without requiring you to return the hair.
Please reply to our message at your earliest convenience, and we'll process the refund for you as quickly as possible.
We truly appreciate the opportunity to resolve this for you and hope to hear from you soon.
Ordered my extensions the whole process was quick. Delivery was fast.
Returns and communication gor return is shocking. Correspondence from customer service concerning return are answered every other day if your lucky with one reply over days.
Cost of return product is more expensive than the purchase items original price. Would I use again. No
Yilitehair 回复2026-06-26
Hi,
Thank you so much for your wonderful review!
We're delighted to hear that you had a smooth ordering experience and that our customer service met your expectations. It means so much to us that we've become your go-to choice for hair extensions and accessories.
Thank you for your support and recommendation. We look forward to serving you again! ❤️
First time purchasing from this company , and i would buy again. Theu shipping was quick to the uk and the hair quality is fab , ive been swimming etc and no damage or breakage , the glue is strong and hasnt moved an inch, I purchased the 14 inch invisible tape weft in natural black easy enough to fit, comfortable to wear and cannot notice them in my hair. The only problem I had was the colour wasn't what was advertised, the natural black was more of a dark brown so didnt blend well at first ,but after dying them they have taken well and I have no issues. Will be purchasing more when the time comes.
Yilitehair 回复2026-06-21
Hi,
We are delighted to receive your review and truly appreciate your kind words about our products.
Regarding the color difference you mentioned, it may be caused by variations in lighting conditions, as colors can appear slightly different under different lights.
For your next purchase, please feel free to contact us by email before placing your order. We would be happy to personally help match the color for you and do our best to ensure that you receive a shade that you are completely satisfied with.
Thank you again for your support and trust!
Yilite has Great Hair and Even Better Customer Service
I have ordered hair from Yilite 4 separate times. Tape Wefts, supplies, clipins, etc. The hair is great and is as natural as it comes! It's my go-to for all things hair.
Yilitehair 回复2026-06-21
Hello Rena,
Thank you so much for your continued support and for choosing YILITE time and time again!
We're so happy to hear that you love our hair and find it natural-looking. It means a lot to us that YILITE has become your go-to for all things hair.
Thank you for your trust, and we look forward to serving you again!
Best wishes,
YILITE Hair
I have been using Ylite for years, mainly for invisible tape ins but also wefts on a couple of occasions, hair is always brilliant quality and a consistent colour.
Customer service is second to none, they have answered queries in the past for me and most recently recalled a parcel when I accidentally ordered incorrectly, swapped it, and re shipped
Yilitehair 回复2026-06-21
Hi Kirsty,
Thank you so much for your continued support and for sharing your experience with YILITE!
We're delighted to hear that you love the quality and natural look of our hair. It means a lot to us that YILITE has become your go-to choice for all things hair.
Thank you for your trust, and we look forward to serving you again!
Best wishes,
YILITE Hair
Ive purchased from this company multiple times now and the hair quality is amazing! Very long lasting with multiple installs! The tape wefts are my favorite. Ive bout from A LOT of different extension companies and this is my favorite to buy from!
Yilitehair 回复2026-06-21
Hi Chelsee,
Thank you so much for your wonderful review and continued support of YILITE!
We're thrilled to hear that you love the quality of our hair and that it lasts through multiple installs. It means so much to us that, after trying many extension brands, YILITE is your favorite.
We're especially happy that you love our Tape Wefts! Thank you for your trust, and we look forward to serving you again.
Best wishes,
YILITE Hair
I being using extensions for a while with other brands I have to buy new hair every 3-4 months, I love Yilite hair first nobody can see the tape , the quality of the hair is incredible I have this hair for more then a year and still look like brand new; the variety of color they have is amazing 🤩 the customer service excellent, easy to return and exchange I dill definitely recommend this hair to everyone.
Yilitehair 回复2026-06-21
Hi Ana ,
Thank you so much for your amazing review and for recommending YILITE!
We're delighted to hear that you've been enjoying your hair for over a year and that it still looks like new. It's wonderful to know that you love the quality, color selection, and the natural, invisible look of our tapes.
Your kind words about our customer service mean a lot to us. Thank you for your trust and support!
Best wishes,
YILITE Hair
Great extensions really good quality they blend very well. the best I have ever used, also quick delivery and good customer service I would recommend to everyone.
Yilitehair 回复2026-06-21
Hello Gemma,
Thank you so much for your wonderful review!
We're delighted to hear that you love the quality of our extensions and that they blend so well. Knowing that they are the best extensions you've ever used truly means a lot to us.
Thank you for your recommendation and support. We look forward to serving you again!
Best wishes,
YILITE Hair
Absolutely the best and most reasonably priced extensions I have had. I treat mine well, so they last such a long time. And the customer service couldn’t be better! They respond quickly and truly helped with the issue I had. Which to be honest was my own fault no less! I couldn’t recommend this company enough.
Yilitehair 回复2026-06-21
Hi Amy,
Thank you so much for your wonderful review and kind words!
We're thrilled to hear that you love the quality, value, and longevity of our hair extensions. It means so much to us that our customer service team was able to help resolve the issue for you.
Your support and recommendation truly mean the world to us. Thank you for choosing YILITE!
Best wishes,
YILITE Hair
Great quality! Fast delivery, I ordered Thursday and it was delivered by Tuesday. They are my go to!!!!!
Yilitehair 回复2026-06-21
Hi Michelle,
Thank you so much for your wonderful review!
We're delighted to hear that you're happy with the quality of the hair and the fast delivery. It means a lot to us that YILITE has become your go-to choice!
Thank you for your support, and we look forward to serving you again.
Best wishes,
YILITE Hair
Hi Angie,
Thank you for your support!
We're so happy to hear that you're satisfied with our products and customer service. We truly appreciate your feedback!
Best wishes,
YILITE Hair
This company is awesome. They are the only ones that have the weft tape ins and their hair is beautiful. It lasts a long time and they always have a sale.
Yilitehair 回复2026-06-10
Hi，
Thank you so much for your wonderful review!
We're thrilled that you love our weft tape-ins and are happy with the quality of our hair. Your support means a lot to us!
Thank you for choosing YILITE Hair!
I found this amazing website and I m so happy with it . Quality , delivery , services ..everything with ylite was perfect . I recommend it !
Yilitehair 回复2026-06-10
Hi Ladie,
Thank you so much for your kind words!
We're delighted to hear that you are happy with the quality, delivery, and service. Your recommendation means a lot to us.
Thank you for choosing YILITE Hair!
I’ve been buying the wide tape ends for my hair. I recently bought the weft kind to try and like them just as much I’ve gotten many compliments and people tell me how natural they look. I buy the 16 inch and there’s still a really long length.
Yilitehair 回复2026-06-10
Hi Blondie,
Thank you for your wonderful feedback!
We're so happy to hear that you love the weft extensions just as much as the wide tape-ins. It's great to know you've received so many compliments and that they look so natural.
Thank you for your continued support and for choosing YILITE Hair!
Amazing hair the best I have had , I have ordered from yilite numerous times now the hair lasts and lasts great quality I have just recieved the butterfly weft also customer service has been great spot on
Yilitehair 回复2026-06-10
Hi,
Thank you so much for your amazing review!
We're thrilled to hear that you love the quality of our hair and that you've had such a great experience with YILITE Hair. We're also glad you're enjoying your new Butterfly Weft!
Thank you for your continued support. We truly appreciate it!
I bought the invisible weft. The hair is great quality but they do not stay in! Every time i wash my hair (carefully) one starts to come out. So i ordered more tape however they're so difficult to put in on your own. May as well have paid a tiny bit more and got them done professionally.
Yilitehair 回复2026-06-10
Hi Hayley,
Thank you for your message.
To ensure that the hair extensions stay securely in place, proper installation and correct hair care are very important. The extensions should be applied according to the instructions, and the hair should be washed and maintained properly to achieve the best results.
We will contact you by email with detailed guidance and tips regarding installation and maintenance.
In addition, we would be happy to send you a free roll of replacement tape at no cost, including free shipping.
Please keep an eye on your inbox for our email.
Thank you!
Amazing Company!!! This is my second purchase, however I did have to contact customer service & they were VERY prompt in getting back to me & VERY helpful & I received my order the next day!!! I’m in love with my hair already!!!! I will be purchasing again!!!! All your help is appreciated…
Yilitehair 回复2026-05-13
Hi Jesse,
Thank you so much for your amazing review and for choosing Yilitehair again! It truly means a lot to us to have your continued support.
We’re especially happy to hear that our customer service team was able to assist you quickly and that your order arrived so fast. Knowing that you already love your new hair absolutely made our day!
Your kind words and trust encourage us to keep providing the best experience possible. We can’t wait to serve you again in the future.
With gratitude,
Yilitehair Team
Only received half of my order. Have emailed but no response!
Yilitehair 回复2026-05-05
Hello Aesthetics,
Sometimes emails may fail to send or be received due to temporary issues. For faster assistance or any urgent questions, please feel free to contact us directly on WhatsApp:
http://wa.me/14809319150
We’re always happy to help!
Yilite is Trustworthy, High Quality, with Incredible Customer Service to match.
I have used dozens of hair extension brands over 30 years. Yilite is absolutely the best hair I have ever used. The virgin hair lasts for six months vs 2-3 with other brands. Even the non-virgin hair outperforms other brands that charge double the price. And just when you think it can’t get any better with Yilite, their customer service shines just as bright. They handle my refund and exchange requests quickly and efficiently and with such kindness and professionalism. These people really love their products and appreciate their customers. From the cuticle quality, to the color selection, to the tape they use on their tape-ins, they are the best, and are absolutely the best for the money.
Yilitehair 回复2026-05-05
Hi Shannon,
Wow—thank you so much for this incredibly detailed and thoughtful review! 💖
We’re truly honored to hear that after 30 years of experience with different brands, you consider us the best.
It means the world to our whole team to know that both our hair quality and customer service have made such a strong impression on you. We put a lot of care into every detail—from the hair selection to the tape quality—so your words really validate everything we strive for.
We’re especially grateful for your continued trust and support. It’s customers like you who inspire us to keep improving every day.
Customer service answered my questions in a timely manner. I bought the tape in weft and I love them! I have very fine hair and this weft is not bulky at all. Highly recommend them for anyone with baby fine hair.
Yilitehair 回复2026-05-05
Hi Sheila,
Thank you so much for your kind review! 😊
We’re really happy to hear our customer service was helpful and that you’re loving your tape-in wefts!
It’s especially great to know they feel comfortable and natural with your fine hair—that’s exactly what we designed them for. Your recommendation means a lot to us 💖
If you ever need anything or have questions in the future, we’re always here to help!
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