Parcels Shipped By EExpress, no update 14days, parcels stolen or lost. No refund, no help from yoybuy. Only say parcels in transit. but realy parcels stolen or lost.. if you have no need money you can use yoybuy and lost your money.. idont work more with yoybuy,, its very very bad company.
Yoybuy 回复2019-11-19
Dear customer, thank you for your support of YOYBUY. Please tell me your order number or username . We will promptly handle the questions you have feedback. We will solve it for you in the first time.
So far I had good experience with them, quite easy and straight forward. faster & better shipping methods to russia then other companies.
Only downside is that they don't send gifts from sellers (like usually there is some tea sampler when you buy half a kilo etc)
Excellent services and agents, just YoYbuY forwarding website from China is excellent... Very low cheap services fee and all days online chat agents and very fast shipping and replying, Thank you YoYbuY and thank you Sara agent...
I have buy
I have been using for 6 years. Normally it's me.
Sometimes there are problems
Sometimes problems solve quickly and fairly. Sometimes they drag out time
Yoybuy 回复2019-11-08
Dear customer, thank you for your support of YOYBUY. Please tell me your order number or username . We will promptly handle the questions you have feedback. We will solve it for you in the first time.
I have been using youbuy for the past 3 years , in fact I have been using Them every single months and spend at least usd$ 500 each time , but over the past 2 months , their service were really really awful , one of the parcel was paid beginning of Sep , and I still not received it until Nov today ,
Another parcel that I paid for the shipping fee of Usd $ 99 and added every single items together, it was weighted at 12.7 kgs , then they wanted me to pay more money at Usd$ 78 because all of a sudden ,the Weight of my parcel gone up to 24.5 kgs !!!!! That is impossible, I added up all the weight of my items together it is only 12.7 kgs
Please be aware of them , I certainly would choose another company after my 2 experience, very disappointed and feels like beings cheated
Yoybuy 回复2019-11-04
Dear customer, thank you for your support of YOYBUY. Please tell me your order number or username . We will promptly handle the questions you have feedback. We will solve it for you in the first time.
I am a first time customer. I purchased some items a week ago. They email me back and ask for extra money for.domestic postage. I paid this immediately. Now few days after I email them 2 times and ask for order update or order status. I got no response from them. Very poor customer service. Not.happy.
Yoybuy 回复2019-10-29
Dear customer, thank you for your support of YOYBUY. Please tell me your order number or username . We will promptly handle the questions you have feedback. We will solve it for you in the first time.
I have been working with this company for more than 10 years! I tried to look for others, but came back! There are all conditions for purchases, there are conditions for your warehouse (redeem yourself). All arising problems have always been solved in a good way! Thanks for the long-term cooperation!
Yoybuy 回复2019-10-25
Dear customer, thank you for your support of YOYBUY！
We will continue to work hard to serve you better.❤
Hello! Im my username Sokol46 Order number: 558738156458726310 there is no product on this invoice
Invoice number ： 4301055611903, I write to the service, but they ignore me! The seller delivered my goods, but they are not in stock!
Yoybuy 回复2019-10-11
Dear customers, I have transferred your questions to customer service staff who will solve your problems more professionally. Customer service staff will reply you within 24 hours, please wait.
Excellent super fast service, I'm from Argentina
The product arrived in my country in less than 15 days
My doubts were always answered with seriousness and kindness
I will buy again very soon
Yoybuy 回复2019-10-09
Dear customer, thank you for your support of YOYBUY！
We will continue to work hard to serve you better.❤
Hey. I have been using this assistant for two years. No problem. Delivery is very fast. Requests, problems and wishes are answered very quickly and solved. The shipping price is good. I still really like everything.
Yoybuy 回复2019-10-09
Dear customer, thank you for your support of YOYBUY！
We will continue to work hard to serve you better.❤
i try contact customer service to add declare value and they respond it “we will add” and update “sorry miss to add” and i said late respon. then they said pity pay attention!!!! disgusting!!!!
Yoybuy 回复2019-09-29
Dear customer, thank you for your support of YOYBUY. Please tell me your order number or username . We will promptly handle the questions you have feedback. We will solve it for you in the first time.
Seems close to a scam website.
They prevented to use Paypal or creditCard to pay for "security reasons" (I never had a better answer than that...).
So they want to force me to use WebMoney (it's true Paypal is not sercured ...).
Webmoney seems to have a good reputation but, for some reasons, it just doesn't work with my credit card or bank account ....
After paying with Paypal They blocked my account "for security reasons" (again, I never had better answer) so I can't do anything without discussing hours and hours with the contact...
Really suspicious site, you should be careful before use their services.
Yoybuy 回复2019-09-27
Dear customer, thank you for your support of YOYBUY. Please tell me your order number or username . We will promptly handle the questions you have feedback. We will solve it for you in the first time.
Yoybuy already spent one week packing my parcel, and it is not ready yet. Client support does not speed up the warehouse. Avoid them if you need delivery in any reasonable time
Yoybuy 回复2019-09-27
Dear customer, thank you for your support of YOYBUY. Please tell me your order number or username . We will promptly handle the questions you have feedback. We will solve it for you in the first time.
Just recieved my two filter baskets through yoybuy. Service was quick and straightforward with paypal and DHL. I was fearing a scam after heaving read some reviews but it seems those invloved different payment methods or cheap shipment methods that do not protect the buyer against mistakes. I would definately use yoybuy again, loads of shipping options are really one size fits all.
Yoybuy 回复2019-08-07
Dear customer, thank you for your support of YOYBUY！
We will continue to work hard to serve you better.❤
Scammers,
I still have not received a parcel that was ordered over 2 months ago. Every time I email to investigate they are asking me to pay more money. Currently they have been holding what I presumed was a fully paid parcel only to find that they undervalued/weighed the parcel so undercharged me in postage. They want a further $USD 1.40 but no one has contacted me to advise me of this I have had to embark on yet another enquiry with them. I am so over this process and will NEVER EVER utilised these people again. The parcel was a gift for my son and is so overdue now that it might suffice as a christmas gift if I ever receive it.
Warning: Do not go near these guys
Yoybuy 回复2019-07-19
Dear customer, thank you for your support of YOYBUY. Please tell me your order number or username . We will promptly handle the questions you have feedback. We will solve it for you in the first time.
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