We are very sorry to hear that your glasses have this problem. We understand the importance of receiving your glasses in perfect condition. Actually, if your glasses are damaged during shipping, you can contact us directly and we will help you resolve the issue. We understand you took them to an optician for repair. If they cannot repair them, please contact us at: https://www.zeelool.com/contact-zeelool, and we will resolve your issue as soon as possible.
We are sorry to hear that your order encountered this problem. We are committed to providing our customers with high-quality, affordable, and correct products. If you would like to return your glasses, we would be happy to assist you. You can contact us within 30 days of order confirmation by calling us at +1 (302) 990-0619 or emailing us at https://www.zeelool.com/contact-zeelool. We will resolve your issue as soon as possible after receiving your request.
We're sorry you encountered this problem. We're committed to ensuring our customers receive their packages quickly and safely. We understand how important eyeglasses are to us. We've tried several times but haven't been able to locate your order yet. However, if your problem persists, please contact us and we'll handle it as soon as possible. Please don't worry.
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Lysette Pereira · 写过 5 条评价 · 体验于 2026-06-15 ·
★★★★★
喜欢它的外观
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Kasiyah Adams · 写过 1 条评价 · 体验于 2026-06-13 ·
★★★★★
玻璃的运输时间太长了……
运输时间太长了，虽然玻璃很可爱，但它告诉我他们会在 13 号到达，一天后就到了
Zeelool 回复2026-06-15
We're glad to hear you received your glasses and hope you like them. We also noticed the logistics issues you mentioned, and we understand the wait. We are constantly optimizing our logistics to handle any problems that may arise during transit, hoping to deliver your product faster and safer.
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Carolyn Daniel · 写过 5 条评价 · 体验于 2026-06-06 ·
★★★★★
非常容易使用。
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customer · 写过 3 条评价 · 体验于 2026-06-15 ·
★★★★★
眼镜真的很好看
眼镜真的很好看。我得到了很多对他们的赞美。送货服务时间有点太长了。这是我现在唯一的问题。
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Stephanie DuBard · 写过 1 条评价 · 体验于 2026-06-15 ·
★★★★★
喜欢我的玻璃杯，转身是……
喜欢我的玻璃杯，转身非常好
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Peyton Vanatta · 写过 1 条评价 · 体验于 2026-06-11 ·
★★★★★
试图取消我的订单，但结果是……
试图取消我的订单，但当有人回复我时，它已经发货了。
Zeelool 回复2026-06-16
We apologize for the issue you encountered. We are committed to ensuring our customers receive their packages quickly and safely. Therefore, our processing center will process your order as soon as possible after it's placed. We've noticed that the order has been marked as successfully delivered. If you have received your package but still wish to return it, please contact us. We will reply to you as soon as possible and help you resolve your issue.
