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健康与医疗

Zeelool

202 条评价

4.1202 条评价
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关于 Zeelool

数据更新
网站
zeelool.com
分类
健康与医疗
所在地
United States · Austin
状态
待认证
近 12 个月
202 条评价
差评回复率
100%(37/37 条)
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Zeelool靠谱吗?

Zeelool(zeelool.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 202 条用户评价,属于健康与医疗分类,口碑良好。74% 的评价为 4 星及以上,14% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Marie DePree · 写过 3 条评价 · 体验于 2026-06-15 ·

儿子今天上班眼镜碎了!

我儿子(詹姆斯)的眼镜今天早上到了。他对它们很满意,我也很满意。然后他刚刚从工作中打电话给我,说他耳朵上的(右)侧弓坏了。他必须把它贴起来,这样它们才能留在他的脸上。他给我发了粘贴位置的照片

Zeelool 回复2026-06-16

We are very sorry that your order encountered this situation. We deeply understand your feelings. After checking, we noticed that you have already sent us emails and pictures. We have arranged for a dedicated customer service representative to check your order, and we will resolve it for you as soon as possible. Please don't worry.

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Karen Vander Molen · 写过 3 条评价 · 体验于 2026-06-15 ·

喜欢我买的眼镜!我只花了 87 美元!

喜欢第二对!第一双我没有使用“试穿”功能(无法弄清楚),所以我不太喜欢它们。第二双非常适合我的脸!质量也不错!我花 700 多美元买一副眼镜的日子已经一去不复返了……当我需要的时候我会再买一副!他们来得也很快。

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Lulu E · 写过 1 条评价 · 体验于 2026-06-15 ·

惊人的品质和快速的交货!

惊人的品质和快速的交货!顺便说一句,这是一篇真实的评论,哈哈

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Sandy Smith Lewis · 写过 1 条评价 · 体验于 2026-06-16 ·

太大了

漂亮的眼镜。我不能穿它们。对我来说太大了。他们说窄,但在我脸上却很大。他们等了大约三个星期,非常失望。因为我不能相信退货或换货的时间表,所以会把它们送人。

Zeelool 回复2026-06-17

We apologize for any inconvenience this may have caused. We have already sent you an email to follow up on this matter, and we will resolve it as soon as possible after receiving your reply. Please don't worry. Thank you again for all your patience and time, and we look forward to receiving your reply.

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XXXX · 写过 1 条评价 · 体验于 2026-06-15 ·

框架的定价很棒

框架的定价很棒。我订购的两副眼镜都不合适。我把它们戴上,然后它们就从我脸上掉下来了。 Zeelool 不像 Warby Parker 那样提供尺寸差异,例如宽/窄等。我已经能够调整一对,但需要将其他的带到其他地方进行调整。

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MARISA GUTIERREZ · 写过 1 条评价 · 体验于 2026-06-15 ·

总体而言,交货时间更快...

总的来说,交付时间比预期要快,这很棒!交付安全可靠。

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Rachel · 写过 4 条评价 · 体验于 2026-05-31 ·

我扣掉了 2 颗星,因为我的第一次……

我扣了 3 颗星,因为我的第一个订单眼镜更便宜,而且我使用他们的 PD 工具,眼镜很模糊。我付了更多钱寄回来,没有得到他们在电子邮件中承诺的折扣,而且眼镜价格更高。因为我想要,这副眼镜是我最后一次购买。我正在转向他们的竞争对手。 所以 Zeelol 的回复毫无意义。同样,原来的那双更便宜(7.00),价格上涨到(15.00),是的,这比我最初购买的价格有所增加。 10% 的折扣来自其他来源,而不是您在发送给我的电子邮件中承诺的。将它们送回的 14.00 美元成本添加到原始成本中,仍然增加了成本。正如我所说,将从竞争对手那里购买产品,试图证明当我作为客户花钱时应该知道比较我花了多少钱。您允许审查,无论您是否同意,我都会分享我的经历。放心,再也不会从你们公司购买了!

Zeelool 回复2026-06-17

We apologize for any inconvenience this may have caused. After reviewing your orders, we noticed that the prescription and frame price of your new order are higher than your last order. This is the main reason why your new order is more expensive than the original. Additionally, your new order also used a 10% discount coupon. Thank you very much for your support of our website. Please feel free to contact us if you need any assistance in the future. We look forward to serving you again.

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Belle · 写过 1 条评价 · 体验于 2026-06-16 ·

我看不到眼镜外面的东西

我无法透过眼镜看到东西。镜片更厚,我所要求的只是与我之前拥有的相同的眼镜,相同的处方,只是想要另一副太阳镜,所以得到了过渡。感觉就像摔倒了,眼镜也看不清了。

Zeelool 回复2026-06-17

We apologize for any inconvenience this may have caused. We have already sent you an email to follow up on this matter, and we will resolve it as soon as possible after receiving your reply. Please don't worry. Thank you again for all your patience and time, and we look forward to receiving your reply.

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Lisa Charlton · 写过 1 条评价 · 体验于 2026-06-15 ·

镜头向右和向左看

脚本接缝正确 我习惯配双光眼镜 当我看向每个镜头的侧面时,就像我正在透过玻璃瓶的底部看一样。我直视没有问题

Zeelool 回复2026-06-17

We apologize for any inconvenience this may have caused. I noticed that you have talked with our agent, and the agent has already sent you an email to follow up on this matter. We will resolve it as soon as possible after receiving your reply. Please don't worry. Thank you again for all your patience and time, and we look forward to receiving your reply.

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Reginald Scott · 写过 2 条评价 · 体验于 2026-06-10 ·

终身客户

整个体验非常出色且无缝。我喜欢所有美妙的款式和颜色。我支付了加急送货费用,你们都做得很好。我最近从当地一家公司 Stanton Optical 订购了眼镜,因为他们两家说他们已经加急送货,我们已经 10 天后了,但我没有眼镜

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Micheal Givens · 写过 1 条评价 · 体验于 2026-06-16 ·

我的眼镜本来应该是……

我的眼镜本来应该是过渡眼镜,但事实并非如此!

Zeelool 回复2026-06-17

We apologize for any inconvenience this may have caused. We have already sent you an email to follow up on this matter, and we will resolve it as soon as possible after receiving your reply. Please don't worry. Thank you again for all your patience and time, and we look forward to receiving your reply.

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Octavia Creamer · 写过 1 条评价 · 体验于 2026-06-15 ·

眼镜很漂亮,但是……

眼镜很漂亮,但是渐进处方很差

Zeelool 回复2026-06-17

We apologize for any inconvenience this may have caused. We have already sent you an email to follow up on this matter, and we will resolve it as soon as we receive your reply. If we made a mistake with the glasses, we will take full responsibility, so please don't worry. Thank you again for all your patience and time.

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Cheryl Tenbrink · 写过 6 条评价 · 体验于 2026-06-16 ·

额外添加的

我没想到你必须购买所有额外的东西才能得到你的眼镜。我感觉这个广告是骗人的。

Zeelool 回复2026-06-17

If you need to order prescription glasses, all the information you added to your order is required. I also noticed that our colleague sent an email to your address: [email protected], to verify information about the relevant coupon. We will process your request as soon as we receive your reply.

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Trina Collins · 写过 1 条评价 · 体验于 2026-06-15 ·

很棒的经历

从浏览,到输入我的信息,再到接收我的眼镜,体验都很棒。我会回来的

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Traci · 写过 4 条评价 · 体验于 2026-06-15 ·

他们还好……我想

Zeelool 回复2026-06-17

Please contact us if you have any questions about the glasses. You can also contact us within 30 days of receiving the glasses if you need a return or exchange. Thank you again for your support of our website and products.

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Janet Beath · 写过 2 条评价 · 体验于 2026-06-15 ·

对眼镜不满意

Zeelool 回复2026-06-16

We are sorry your order encountered this issue. We are committed to providing our customers with high-quality, affordable, and correct products. Upon reviewing your information, we found that you have already contacted us to report the problem. We have provided you with the relevant information and will process your next steps as soon as possible after receiving your reply.

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Chris · 写过 2 条评价 · 体验于 2026-06-15 ·

快速解决了我的处方问题……

快速有效地解决了我的处方问题。 谢谢你!眼镜很棒!

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starr pugh · 写过 3 条评价 · 体验于 2026-06-16 ·

喜欢这种风格

喜欢款式、颜色和版型!

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Kathylee Vining · 写过 3 条评价 · 体验于 2026-06-15 ·

我买了2副眼镜

我买了2副眼镜!他们来得这么快,绝对漂亮

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RK美国 · 写过 7 条评价 · 体验于 2026-06-15 ·

眼镜与广告上的完全一样

眼镜与广告中的一模一样。有趣的框架。固体光学。好材料。非常优惠的价格。快速运输。 10/10 会再次在那里购物,我在其他地方没有看到这些框架。