Zeus eXchange (ZeusX) is a digital marketplace for gamers all over the world by buying and selling virtual and physical gaming products - accounts, in- game items/skins/currencies, professional services and collectibles. We specialize in Mobile Gaming and Esports.
Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that the marketplace is exceptionally straightforward to use, allowing them to easily discover great deals on various digital items and games. Many buyers emphasize that overall transactions proceed smoothly, pointing out that sellers are typically quick to respond and very kind throughout the process.
Some reviewers were not happy with customer support, mentioning frustrating interactions, unhelpful assistance when facing transaction problems, and difficulties securing refunds. Additionally, a number of consumers experienced issues with purchased accounts, such as login difficulties or unexpected security lockouts shortly after completing the transaction.
ZeusX | Global Marketplace for Gamers 回复2026-02-03
We sincerely apologize for the delayed service and the negative experience. Our sellers are located across different time zones worldwide, which can sometimes impact response times. Your feedback helps us improve, and we appreciate you taking the time to share it.
Great company hard to trust some sellers 😔 but oh well
ZeusX | Global Marketplace for Gamers 回复2026-02-08
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
ZeusX | Global Marketplace for Gamers 回复2026-02-08
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
ZeusX | Global Marketplace for Gamers 回复2026-02-08
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
My experience with this platform was frustrating. The process is not clear and important information is missing or hard to understand. When a problem happened, I did not receive proper guidance or a fair solution. Overall, this service feels unreliable and not trustworthy for buyers
ZeusX | Global Marketplace for Gamers 回复2026-01-30
Thank you for taking the time to leave a review. We’re truly sorry to hear that your experience did not meet expectations.
At the moment, we’re unable to locate your order as no purchase details were included in the review. To help us investigate and assist you properly, could you please share your Order ID or ZeusX username?
Kindly reach out to us at [email protected] and include:
Your Order ID or username
A screenshot of this Trustpilot review
This will allow our support team to verify your purchase and provide the appropriate assistance as quickly as possible.
We’re committed to resolving issues fairly and improving our service, and we appreciate your cooperation.
Best regards,
ZeusX Support Team
The payout process took much longer than stated, with no clear explanation for the delay. I contacted customer support multiple times but only received generic replies that did not address the actual issue. There was no specific timeline or concrete solution provided, which made the whole experience stressful and unreliable. A marketplace handling payments should offer clearer communication and real support, not copy-paste responses
ZeusX | Global Marketplace for Gamers 回复2026-01-31
Thank you for your review. We’d like to clarify a few factual points for anyone reading.
Our payout schedule is fixed and publicly stated in both the Withdrawal Request section and our Help Center: withdrawals are processed every Monday and Thursday. In the event of major holidays that may affect business operations or international/cross-border payments, prior notice is always provided.
If a payout is delayed due to compliance checks or issues with the receiving account, the affected user is notified directly by email once we receive confirmation from our payout partners.
All customer support inquiries are handled by our internal team. We do not use AI agents or automated copy-paste responses. Each reply is written manually after reviewing the specific account and transaction details.
At this time, we are unable to locate any support case or payout request that matches the experience described. We therefore invite the reviewer to provide the requested information via Trustpilot or contact us directly at [email protected]
with their account details so we can verify and assist.
We are always committed to resolving genuine issues transparently and promptly.
There must be a way to prove that the account i bought is not working cuz i just got scammed by 1.7k reviews seller and i didn't get a refund or another account for exchange for the un working account i hope u add a way for this
ZeusX | Global Marketplace for Gamers 回复2026-01-28
Sorry to hear about your experience. We understand how frustrating this must be. Please contact us at [email protected]
and provide all relevant details, including screenshots or screen recordings of the account issue. Our support team will review your case and assist you as best as possible.
I purchased 10,000 followers from this website. Within a few days, almost all of them disappeared. My account is now sitting at 3.1K followers, which is publicly verifiable by visiting my Roblox profile.
I contacted support and provided clear proof, including the visible follower count, but they refused to refund me. They kept asking for unreasonable proof (such as recording videos with timestamps) instead of acknowledging the obvious issue the service did not last and was not delivered as advertised (which once again is publicly verifiable by going to my Roblox account S0NiCEE [I encourage you to go see for yourself]).
Because they refused to resolve the situation, I had no choice but to file a chargeback with my bank to recover my money.
Based on my experience, the followers appear to be temporary or artificially inflated, and the support team is not helpful when problems arise. I would strongly recommend being cautious before purchasing from this site.
They said my evidence wasn't enough (which once again is false since my claims are publicly verifiable). They will say "he refuses to talk to the seller" for assistance. The only assistance the seller is able to provide me is a full refund. I'm not interested in being offered another shitty product. This is the equivalent of you telling me "go ask the seller for another round of shitty product", which I'm not interested in. I want a full refund, which you are refusing to give me. I'm sure the bank chargeback will be a LOT more helpful than the staff team.
ZeusX | Global Marketplace for Gamers 回复2026-01-28
Hello,
We’re sorry to hear about your experience. The order has already been refunded, and the amount should appear in your statement shortly, depending on your bank’s processing time. Please do not hesitate to contact us at [email protected] if you need any further assistance.
ZeusX | Global Marketplace for Gamers 回复2026-01-26
Hello,
Thank you so much for trusting us! We’re thrilled to hear that you like our platform, and we truly appreciate your kind review. It means a lot to us to know that our efforts are making a positive impact.
Rest assured, we’re always working to improve and enhance our platform while ensuring our community remains safe. Your feedback motivates us to keep striving for even better, and we’re committed to making your future experiences even more enjoyable!
Thanks again for your trust and support. We look forward to seeing you again soon!
Best regards,
ZeusX Support
overall i reccommend this site i bought 3 times succesfully i ran into a problem 1 time in my order but i wrote an email to the support and they helped me oout pretty quickly :)
ZeusX | Global Marketplace for Gamers 回复2026-01-26
Hello,
Thank you so much for trusting us! We’re thrilled to hear that you like our platform, and we truly appreciate your kind review. It means a lot to us to know that our efforts are making a positive impact.
Rest assured, we’re always working to improve and enhance our platform while ensuring our community remains safe. Your feedback motivates us to keep striving for even better, and we’re committed to making your future experiences even more enjoyable!
Thanks again for your trust and support. We look forward to seeing you again soon!
Best regards,
ZeusX Support
Got scammed outright. Bought 2 Fisch elder mossripper sets and both purchases got rejected with no refund
ZeusX | Global Marketplace for Gamers 回复2026-01-26
Hello
We would like to inform you that the transaction was cancelled because additional KYC (Know Your Customer) verification was required. As a result, the system automatically initiated a refund for the order.
Please be assured that the refunded amount will be returned to your original payment method within 7–14 business days, depending on your bank or payment provider’s processing time. No further action is required from your side at this moment.
If you have any questions regarding the KYC process or if the refund does not reflect after the stated timeframe, please feel free to reach out to us with your order ID.
Thank you for your understanding and patience.
Best regards,
ZeusX Support
As a long-term buyer and seller on this platform, I’ve bought and sold roughly $1,000 worth of items with a flawless track record. Recently, the decision to impose a maximum item value limit on sellers has made it no longer worthwhile to sell here.
This change actively removes market competition and disproportionately punishes private, reliable sellers in favor of large, high-volume businesses. Buyers now pay a premium while independent sellers are pushed out unless they “level up,” regardless of performance history.
I contacted ZeusX support and was told, essentially, that there are no exceptions: level up or don’t sell. That response ignores seller trust, history, and basic market logic. In the process, the platform loses hundreds of dollars in commission from proven sellers like myself.
What was once one of the best account-selling marketplaces has become one of the worst by discouraging competition and prioritizing rigid metrics over seller reliability. Fortunately, there are alternative platforms that actually value and support their sellers.
ZeusX | Global Marketplace for Gamers 回复2026-01-26
Hello
Thank you for taking the time to share your feedback with us. We appreciate your long-term participation on the platform as both a buyer and a seller, as well as the transaction history you have built with us.
We understand your concerns regarding the maximum item value limit currently applied to your seller account. Please allow us to clarify that this restriction is part of our tiered seller ranking system. To unlock higher item value limits, sellers are required to progress through the ranking levels by maintaining consistent performance, successful transactions, and compliance with platform policies.
This structure is implemented to ensure the overall safety and security of the marketplace. Higher-value listings inherently carry greater risk, and the ranking system allows us to mitigate potential fraud, protect buyers, and maintain trust across the platform. These requirements are applied uniformly to all sellers to ensure fairness and marketplace stability.
We acknowledge your feedback regarding seller experience and market competition, and we appreciate you taking the time to voice your perspective. Your comments have been noted and will be shared with the relevant team for further review.
If you would like guidance on the criteria required to advance your seller ranking or have specific questions regarding your account status, please feel free to contact us. We are happy to assist.
Thank you for your understanding and continued engagement with ZeusX.
Best regards,
ZeusX Support
ZeusX | Global Marketplace for Gamers 回复2026-01-16
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
Horrible people, and they lie so badly. Stay away from this garbage
ZeusX | Global Marketplace for Gamers 回复2026-01-13
We’re sorry to hear that you feel this way. We take all feedback seriously and aim to be transparent and fair in every case. If you experienced an issue, we encourage you to reach out to our support team at [email protected] directly so we can review the situation and work toward a resolution. We’re always open to constructive communication and improving our service.
I’ve bought from ZeusX for a few years and I’ve never had a bad experience/purchase. 10/10 would recommend.
ZeusX | Global Marketplace for Gamers 回复2026-01-13
We truly appreciate you being a long-time customer and are happy to hear that every purchase has met your expectations. Your recommendation means a lot to us, and we’ll keep working hard to provide a smooth and reliable experience. If you ever need assistance, our team is always here to help!
They threaten to block your account for no reason.
Today I received a response from support, where they threatened to ban me after I sold something to someone, arguing that the items were expired and that Twitch was notifying me. They didn't know that Twitch notifications don't matter at all, and threatening me will only further damage your reputation.
I sent a video of me collecting items from a completely new account, and you know what? There really aren't any items on Twitch, but in-game I miraculously received all the items and more. Draw your own conclusions about whether it's worth selling on a site with such uneducated support.
UPD: The problem was partially resolved and support admitted that I was right, but they still haven’t returned my money or account.
ZeusX | Global Marketplace for Gamers 回复2026-01-13
We would like to clarify that no threats were made. Informing users about potential account suspension in cases of policy violations is a standard and required procedure on our platform.
During this case, our support team identified behavior that goes against our marketplace rules, including aggressive communication with the buyer(including our support team), accusations of fraud without sufficient basis, and blocking the buyer instead of following our dispute resolution guidance. This type of conduct is not encouraged, as we expect sellers to provide professional service, remain patient, and comply with platform policies.
While our support team did acknowledge part of the misunderstanding and worked toward resolving the issue, the account remains restricted due to unresolved violations and ongoing review. Funds and account status can only be restored once all checks are completed in accordance with our rules.
If a seller feels they are unable or unwilling to follow our selling guidelines, we are always ready to assist with delisting active offers. Once all pending transactions are completed and earnings are settled, the account can be closed upon request.
We remain open to constructive communication and encourage the user to continue working with our support team to reach a full resolution.
It was a fast delivery and overall great experience!
ZeusX | Global Marketplace for Gamers 回复2026-01-09
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support