Zeus eXchange (ZeusX) is a digital marketplace for gamers all over the world by buying and selling virtual and physical gaming products - accounts, in- game items/skins/currencies, professional services and collectibles. We specialize in Mobile Gaming and Esports.
Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that the marketplace is exceptionally straightforward to use, allowing them to easily discover great deals on various digital items and games. Many buyers emphasize that overall transactions proceed smoothly, pointing out that sellers are typically quick to respond and very kind throughout the process.
Some reviewers were not happy with customer support, mentioning frustrating interactions, unhelpful assistance when facing transaction problems, and difficulties securing refunds. Additionally, a number of consumers experienced issues with purchased accounts, such as login difficulties or unexpected security lockouts shortly after completing the transaction.
ZeusX | Global Marketplace for Gamers 回复2025-12-27
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
We are a company that sells in-game currency, accounts, and digital keys. As the BreadWarriors team, we have completed over 1 million orders across platforms such as Eldorado, G2G, Gameflip, Playhub, and more than 12 other marketplaces, with 200,000+ reviews rated 5/5.
Despite our long history and proven performance, our accounting team suggested that we also apply to become a seller on ZeusX. We submitted the seller application with all required information completed accurately.
After 5 days of waiting, our application was rejected.
The reason given was a request for proof that our seller accounts on other platforms belong to us. We fully understood this and provided clear screenshots, showing logged-in accounts with visible user details, exactly as requested.
One day later, we were asked to provide video recordings instead. Although this felt unnecessary, we cooperated and recorded videos showing login and account access on all platforms, sharing them via YouTube and Google Drive.
Three days later, we received another response asking us to manually type login credentials while accessing the websites.
This requirement is not realistic for professional operations like ours, where account access is handled securely through servers, authorized login systems, and platform-supported authentication methods (such as Gmail or Xbox logins).
Overall, the seller verification process felt extremely slow, inconsistent, and unstructured, with new requirements introduced step by step instead of being clearly communicated from the beginning. This caused significant time loss, stress, and unnecessary workload over the course of 7 days.
⸻
Additional concern:
We later created a buyer account, added $14, completed a purchase, and then the account was closed without explanation. No clear reason or response was provided.
It is also worth noting that buyer support and seller support appear to use the same contact channel, which raises concerns about internal organization and role separation.
⸻
Final thoughts:
All sellers we work with are already active on Eldorado.gg, where commission rates are significantly lower and operational processes are handled professionally.
Based on our experience, we do not recommend ZeusX to serious sellers or buyers seeking a reliable, professional marketplace.
All of the events described above are documented and can be supported with evidence if required.
ZeusX | Global Marketplace for Gamers 回复2025-12-21
Hello,
Thank you for taking the time to share your feedback. We understand your frustration regarding the outcome of your seller application, and we appreciate the opportunity to clarify our process.
At ZeusX, the conditions required to become a seller are essential to ensure that all sellers on our platform are legitimate and have sufficient experience. These requirements help us maintain a safe, secure, and trustworthy marketplace for both buyers and sellers.
We only accept reputable sellers to prevent potential issues related to accounts or products in the future. This approach allows ZeusX to uphold high standards and protect our community, which is a key reason why ZeusX is recognized as a secure and trusted platform.
We truly appreciate your interest in becoming a seller with us. Should you have any further questions or need additional clarification, please feel free to reach out to us at [email protected]. Our team will be happy to assist you.
Thank you for your understanding.
Kind regards,
ZeusX Support Team
I bought a MLBB account 3 months ago played 1 season and all of a sudden got logged out and someone changed the log in credential. email and password was retrieved and they took the account. I tried reaching MLBB support team and they can't help it because the email and everything was changed. I'm sure the seller will sell this account again later .the seller kept saying it was my fault and zeusx saying it was delivered so they are not responsible for it. $153 is gone for only played 1 season. THIS IS SCAM SITE
ZeusX | Global Marketplace for Gamers 回复2025-12-21
Hello,
Thank you for reaching out regarding your MLBB account purchase.
After carefully reviewing the case, we can confirm that the full account ownership was successfully transferred to you at the time of delivery. Once full ownership is transferred, it is technically impossible for the seller to retrieve or reclaim the account.
Our investigation shows that the delivery was completed properly and without any issues. The account functioned as intended for approximately three months after the purchase, which further indicates that the transfer process was successful and secure.
Please note that ZeusX follows strict procedures to ensure safe transactions and proper account transfers for all buyers and sellers on our platform.
If you have any further questions or require additional clarification, feel free to contact us at [email protected]. Our support team will be happy to assist you.
Kind regards,
ZeusX Support Team
ZeusX | Global Marketplace for Gamers 回复2025-12-21
Hello,
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.
At ZeusX, we continuously work to improve our platform and provide a secure and reliable marketplace for our users. We would truly appreciate it if you could share more details about your concerns, as this helps us understand how we can improve.
If you have any specific questions or need assistance, please feel free to contact us at [email protected]. Our support team will be happy to assist you.
Kind regards,
ZeusX Support Team
I had payment problems, and i asked support about it. They’ve been repeating this they said earlier in our chats and they message back like once a day at 12-6 am. SMH.. i’ve proved all my id to them and they won’t just simply take it
ZeusX | Global Marketplace for Gamers 回复2025-12-21
Hello,
Thank you for reaching out. We’re sorry to hear that you’re experiencing an issue while trying to complete your payment on our platform.
To help us investigate and resolve this matter as quickly as possible, please reach out to our support team at [email protected] with details of the issue (such as screenshots or error messages, if available).
Our team will be happy to assist you and ensure the payment process goes smoothly.
Kind regards,
ZeusX Support Team
ZeusX | Global Marketplace for Gamers 回复2025-12-21
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
Unauthorized access to purchased account, refund denied
I purchased a Genshin Impact reroll account on ZeusX.
At the time of purchase, I was told that the password could be changed after playing regularly, but I was not informed that until then, the account could still be accessed by someone with prior login information.
Sixteen days after purchase, while I still could not change the password, the account was accessed from devices that are not mine (iPhone 13, iPhone 15.5, MS-7E07). During this time, saved in-game resources were consumed, the birthday was set, and account information such as the in-game ID and party setup was changed.
I am a Korean user and only log in from my own devices. These changes were not made by me.
I contacted both the seller and ZeusX support and provided evidence. However, I was informed that refunds and any form of compensation are not available.
I am sharing this experience so other buyers are aware of the risks when purchasing accounts that cannot be secured immediately.
ZeusX | Global Marketplace for Gamers 回复2025-12-15
Hello,
Thank you for sharing your feedback, and we’re sorry to hear about your experience. We understand how important it is to ensure the security and safety of account trading at our platform, we are committed to resolving any issues.
As per our records, the account was purchased three weeks ago, and all account information was fully provided to you at the time of delivery. After receiving the account, it is the buyer’s responsibility to secure it by changing the login credentials and recovery details.
Once the account has been properly secured by the buyer, it is not possible for another party to access or reuse the account. We have carefully reviewed the dispute and, based on our findings, a refund will not be issued.
Thank you for your understanding.
Best regards,
ZeusX Support
Support here is honestly terrible. They take forever to reply, and when they finally do, it’s always a no or some useless answer.
Feels like they don’t care at all, really frustrating experience.
It's the worst place to buy Digital Products.
ZeusX | Global Marketplace for Gamers 回复2025-12-15
Hello,
We’re truly sorry to hear about your experience, and we understand how frustrating this situation feels. Delays in support responses and answers that don’t resolve your concern can be very disappointing, and we sincerely apologize for that.
Please know that your feedback is taken seriously. Our support team handles a high volume of requests, but this should never come at the expense of clear, helpful assistance. We are reviewing your case to ensure it is properly addressed and to see how we can better assist you moving forward.
To help us look into this further, could you please share more details about what happened, including the order ID, email address you used and the issues you encountered?
Thank you for your patience, and we appreciate you bringing this to our attention.
Best regards,
ZeusX Support
Some people can deliver same hour other go oh i gotta wait then say i forgot or another one get on and off over and over but never text me or read my message W scams take my money right away but still gotta wait days to get it back what a scam! liars yall dont step in u dont care as long u get paid like ur scam seller i think yall scam i need to report to police?
ZeusX | Global Marketplace for Gamers 回复2025-12-15
Hello,
We understand your frustration and apologize for the inconvenience. Please note that some sellers may temporarily run out of stock, which can cause delays in delivery. While some sellers are able to deliver within the same hour, others may require additional time to restock before proceeding.
That said, sellers are still expected to communicate clearly and respond in a timely manner. If a seller fails to do so, our team will step in to review the case and assist accordingly.
Rest assured, your payment is protected, and any undelivered order refund within few business days
Thank you for your patience and understanding.
Best regards,
ZeusX Support
It is already it’s all about the seller I got scammer twice got sold a hacked account and I got a good seller where I got what I paid for so buy from trusted sellers with Barely any bad reviews watch o it for bots
ZeusX | Global Marketplace for Gamers 回复2025-12-15
Hello,
Thank you for sharing your feedback, and we’re sorry to hear about your experience. We understand how important it is to ensure the security and safety of account trading at our platform, we are committed to resolving any issues.
Unfortunately, we were unable to locate the order you mentioned as being involved in a scam. Could you please reach out to us directly at [email protected]
with more details about your purchase, or provide the order ID if available?
We’ll be happy to assist you, investigate the matter thoroughly, and ensure that our platform remains safe and secure.
Thank you for your patience, and we look forward to resolving this matter for you.
Best regards,
ZeusX Support
ZeusX | Global Marketplace for Gamers 回复2025-12-15
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
Very good website. Has everything in store (nearly!)
ZeusX | Global Marketplace for Gamers 回复2025-12-15
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
ZeusX | Global Marketplace for Gamers 回复2025-12-15
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
ZeusX is a good service, I would use the service again in the future. The seller did take some time to deliver my order but it was most likely because of timezones. Would use the service again in the future
ZeusX | Global Marketplace for Gamers 回复2025-12-15
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
ZeusX | Global Marketplace for Gamers 回复2025-12-09
Hello,
As we are improving our security measurement, the payment system required some of our buyers to proceed with KYC(Know your customer) application for security purposes. Please reach out to us using your register email address to [email protected] to proceed further.
It's a horrible place. They don't care about anyone, and those who sell on there are thieves. They also lie the backsides off. STAY AWAY!!!!!!!! I had the account closed and WILL NEVER use it again. My advice is not to even think about the garbage. SSSSSSSSTTTTTTTTAAAAAAAAAYYYYYY
AAAAAAWWWWWWAAAAAAAAYYYYYYYY!!!!!!!!!!!!!
Wow, they leave a reply that they care about us, but the fact is, they don't care about anyone but the loser sellers
I replied to these people through email, and they don't give a crap about what I have to say. So this is how these clowns justify saying this review is not genuine. Trash
ZeusX | Global Marketplace for Gamers 回复2025-12-06
Hello,
Hello, we are truly sorry to hear about your experience and completely understand how upsetting and frustrating this situation must be for you. We sincerely apologize if our platform or any transaction has caused you inconvenience or concern. Please know that we take all user feedback very seriously and are committed to ensuring a safe and fair environment for both buyers and sellers.
To help us fully understand the situation and provide the best possible assistance, could you kindly share more details about what happened? Please send all relevant information to [email protected]. Our team will carefully review your case and work with you to address your concerns as thoroughly as possible.
Best regards,
ZeusX Support
Haven't solved anything, just sent me an email saying my order is suspended and no further notice. Not good customer service.
ZeusX | Global Marketplace for Gamers 回复2025-12-06
Hello,
We completely understand your frustration and sincerely apologize for the inconvenience caused. .
However, we’re happy to inform you that the issue has now been fully resolved, and the item has been successfully delivered as requested.
We truly appreciate your patience throughout this process and apologize again for any inconvenience caused. Please don’t hesitate to reach out if you have any further questions or concerns we’re here to help
Best regards,
ZeusX Support
Unprofessional, Inconsistent, and Untrustworthy Platform – Do Not Share Personal Information
I created my account just two months ago using a different email, yet my application was rejected because my store didn’t have six months of continuous reviews. I was told to come back on December 4th, and when I contacted them again on November 30th, they said my request was outdated and asked me to submit a new application with a new email.
I followed all the instructions given by support, including submitting a new application. Then they asked me to provide a login recording video of my store—a request I have never encountered on any other platform. Despite providing this private information as proof that the store belongs to me, my application was rejected again without any explanation.
Why do they ask for personal information if they don’t intend to approve applications? If they don’t want to approve me, they should simply reject the application instead of requesting sensitive details. This process feels untrustworthy, and no one should share their private information with this platform.
The support I received was unprofessional, inconsistent, and frankly childish. I am extremely disappointed and will never use this platform again.
ZeusX | Global Marketplace for Gamers 回复2025-12-06
Hello,
Thank you for sharing your concerns. We completely understand your frustration and sincerely apologize for any confusion caused during the application process.
Please note that all seller applications require KYC verification to proceed, as it helps us ensure the security and ownership of the store. After reviewing your application, we found that your shop still does not meet our criteria, and we have provided detailed explanations regarding these requirements.
However, we want to assure you that you will have the opportunity to reapply. You may reach out to us on December 19th, at which point our team can carefully review your application again. We appreciate your patience and understanding, and we hope this helps clarify the process
Best regards,
ZeusX Support
ZeusX | Global Marketplace for Gamers 回复2025-12-06
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
They charge money but don’t give access - scammers
ZeusX | Global Marketplace for Gamers 回复2025-11-30
Hello,
Thank you for sharing your feedback, and we’re sorry to hear about your experience
At the moment, we’re unable to locate any purchase under your account. To assist you further, please contact us directly at [email protected] and include any relevant details such as your Order ID, email used, or a screenshot of the charge.
Our team will be able to review your case thoroughly and provide the necessary assistance.
Best regards,
ZeusX Support
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