When purchasing a computer
When purchasing a computer, i was told if I took out a bestbuy credit card I would receive a discount on my purchase. I took out the credit card and then told that I couldn't use the discount but, i could use points for purchasing gift cards on line or in the store for Walmart, target ect. Went on line( there app) and used my points and purchased a walmart gift card. Went to walmart and gift card was declined. Called bestbuy customer service they told me you can't get a walmart card ( although it shows on they're website) that I could only use it to make purchases in store. Every time I call I get a different answer. Even in the store in Delafield wi the manager gave us a different answer than we received when calling customer service. He didn't even know how to use the rewards points to purchase an in store gift card. In short, i have called customer service 4 times on this manner and get a different answer from each person I talk to. Even on the bestbuy app rewards say you can spend your points online to purchase gift a cards. I will not longer make any purchases from bestbuy. The points program is a scam. Don't shop bestbuy, you'll be sorry.