加拿大
Purchased a Roborock Ultra S7 with 3 year warranty and after only 2 years the machine has a problem and does not return to the dock. Roborock is unwilling to honour the warranty and says to contact Roborock Thailand. Roborock Thailand does not answer emails.
Ordered smart blinds from this company and gave them my measurements, pictures and video of the type of blind and they said that I could use my fabric. The product arrived without power cords and the wrong number of clips and is useless. The seller responded saying the problem can be fixed by sending new clips to correct the item but then starting delaying responses, asking the same question over and over again, making and excuses and ultimately refused sending the replacement clips saying I need to order more products.