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Iggy Cabral

澳大利亚

2 评价
3 被浏览
2 有帮助

2 条评价

Moon Magic

Still waiting since Nov 29th

Ordered on the 29th November. Took forever to get any tracking details! My package sat in Sydney for a few days. Contacted MoonMagic were I was replied with an automated robot response. Game picked stones, whatever I don’t believe it! Be better at logistics when you ask for people’s money!!! I hate the mailing service company you have chosen! Cheap sure!!! Bad communication, bad tracking updates! Some of the people who deliver your packages from YunExpress just throw your packages on the front lawn with no care! If I don’t like the product after waiting this long I will be very upset and obviously ask for a refund and never order again! My package is currently been sitting somewhere in Melbourne since the January 2nd. What is taking so long!!! Give me my order!!!

2026-01-05
Moon Magic

Still waiting

One month still no sign of my product. No communication, wait time horrible. Terrible logistics! Probably send back the product if it’s not great quality and never order again! Should have just supported independent jewellers on Etsy! I have already spoken to someone waiting some sort of response after some delay. Tracking states my purchase is still in Sydney since the 24th of December!!! Terrible Terrible Terrible!

2025-12-29有帮助 2