I wanted to top up my travel wallet on…
I wanted to top up my travel wallet on alipay and was guided to use panda remit. I sent it from Austria to panda remit and from panda remit they never succeeded to send it to Alipay. When I called Alipay they blamed Panda remit and panda remit app blamed Alipay. Instead of informing me, they did nothing and my money was just vanishing in the air with pandaremit. The official panda remit app shows a notice that alipay can not receive it. Well I need reasons! Now I hope they process my refund from pandaremit like promised in the customer chat. Not fun! And both couldnt tell me why. No efficiency. I was hoping for detailed answers like "a document is missing" etc. Tiring and not trustworthy. I called the customer service center and always got kicked out from the line (alipay) and they always transfered. Deadend. They coulf not see any pending payment blabla. All in all not recommendable and traumatizing.