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美国

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Sole Fitness

Bought the elliptical 25 from D sporting goodss in…

Bought the elliptical 25 from D sporting goods‘s in October, one week later I had a problem contacted customer support. They told me it was the belt even though I told him it wasn’t they sent out a tech, of course it wasn’t the belt, he said it was the flywheel they would have to order it, three weeks went by. I finally called them back and they said there was a mistake. They forgot to order it. They would do it right away, another three weeks went by And now I can’t get in touch with them, the company that was supposed to do the repair called and wanted to know why I haven’t called them, They were finally able to get in touch with the company and apparently they sent out the flywheel yesterday, I bought this October 18 and have used it three times in 2 1/2 months, terrible customer support

2025-01-03
KESPIRE

should have read the reviews

should have read the reviews, they were spot on. Final product doesnt look like advertised, junk, cheaply made, looks thrown together by a 5 year old.

2022-10-17