CHChewy.com★★★★★
FAILED THIRD PARTY DELIVERIES
Chewy is using third party delivery services which continuously fail to deliver the orders. Chewy does not appear to care about orders being delivered on time, and simply said that the order would be delivered at another time. The service level that I have experienced shows a lack of care or basic understanding of the problem. Does Chewy not know that there are competitors that do not use third party delivery services? I am not sure why Chewy refuses to provide an acceptable level of resolution to an issue that they have caused.
2026-06-29
THThe Home Depot★★★★★
FAIL DEPOT
Placed an order on Monday, 6/15. Order showed item would arrive by Friday, 6/19. Received message that says item is now arriving Saturday, 6/20. All that Home Depot has done, is packaged the item - 4 days to only package the item. The item has not even shipped yet; however, it shows it's being delivered tomorrow. Needless to say that it is more likely than not that they will not deliver on 6/20. It will probably arrive some time next week. Extremely disappointed with the logistical issues. Home Depot is a failure. The store near me does not have cashiers, and it's a mess with huge delays. Trying to cancel the order is useless. They took my money on day 1 though. Total disappointment - but what else is new.
2026-06-19