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Debi D.

美国

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2 条评价

okbands.com

Not impressed

I ordered 2 baseball posters as gifts for Christmas. I ordered well in advance, more than a month. I did not get any updates about my order other than it’s in process and when I checked it was stuck somewhere. When I contacted customer service to follow up on status, all I kept being told was it’s on the way. It was not. It stayed with the courier and then I was told it could not be found. This was very disappointing as the holidays were quickly approaching and I had nothing. Customer service was no help. I was advised I could not be refunded since I already purchased the posters and they were shipped out. Like they didn’t even care about any of this. When they finally did arrive middle of January, totally unacceptable… they were alright. I was happy to have them to give as the long awaited gift, but I was not impressed at all with the product and service for sure, terrible in my experience.

2025-02-01
okbands.com

Considering I have yet to get my order…

Considering I have yet to get my order placed 12/5/24 and today is 12/25…. I do not recommend this company. I am really upset that my order never arrived as these were gifts. I had to send a message asking about my order to be told that they don’t know where it is as it was never scanned. I asked for a refund if I don’t get it before the actual holiday and the response I got is we will hurry the courier. Not sure how that’s possible if they can’t find it. This company is full of crap and I will be disputing the charges if they don’t give me my refund that they have not even offered aside from telling me they’ll rush an item they can’t find. Can’t be more upset as now I don’t have anything to replace the gifts.

2024-12-25