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Justin K

美国

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Mellowsleep

Absolutely dreadful experience

Absolutely dreadful experience. Company is dishonest. Lies to the customer. Made my order 8 days ago and it hasn't shipped and every response from customer service is AI. You cant get a refund or your get your product. They split my order and half of it has had a shipping label on it for a week and hasn't shipped and the other half of the order I have no idea whats going on but it hasn't shipped. Every reply from custom service is ai. Company is a joke who has no interest in helping the customer. Will report to the BBB

2026-08-08