They´re TAKING more of our energy/time than acutal helping us.
Calling audible customer service is a draining proces. It's employees who.. talk. very. very. slow and puts sooo many words into every sentence (trying to sound very processionel (while not being English speaking normally. Which I'm not either) - while draining us in the meantime. Aren't you there to help? To help us with the challenges we are having, rather than complicating the proces? I wish you had adult people there hired to actually be motivated in regards to helping us, your paying customers - so that we continue to use your service. PS MANY books are badly narrated by the authors and MANY of them are not what they were promoted as. One book should be about love and it was a lovely african american woman. But she kept preaching about the bible all the time- and how become a cristian. Luckily I got a refund. Many of the rewievs in audible can't be real- and when I (I can see that others agreee) try to review these books, -I can't. I LOVE listening to audios and have listened to +500 and online courses etc.