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Michael Upton

英国

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Audible

Deceptive promotion

Promised 2 credits turned out to be for prime only. Not clear from promotion. When I tried to contact I encountered the worst 'chat' function I have ever experienced. Round and round on auto options which did not address my problem. Almost impossible to reach an agent. Then I encountered the usual problem of trying to cancel the subscription on Amazon. Why does Amazon hide the cancel option?

2025-08-19