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Wendy Siebold

美国

2 评价
5 被浏览
2 有帮助

2 条评价

Marssirace

REALLY BAD CUSTOMER SERVICE.

Really bad customer service. Don't do business with this company. I was charged the shipping protection when (it was listed as optional) and I did not choose it. Then, I saw I was enrolled in a subscription that I did not choose since I was getting two tubes of mascara. The next shipment date is for 11/7 and I still haven't gotten the first order. I have written to them 3 times and nobody has gotten back to me. I will call my bank for a chargeback.

2026-10-15有帮助 2
Refills

Bad customer service

Customer service is less than satisfactory. I attempted to order another month's supply and was told that I had to register through an email sent to me as their previous portal wasn't taking new card information. I wrote back stating I hadn't got it and was told to check my spam (of course, I would have already done that.) I wrote again, two times and have heard nothing. I'll go somewhere else.

2026-08-08