DO NOT under any cirumstances do…
DO NOT under any cirumstances do business with this company. I recently used their service to sell a guitar. The shipping total was estimated at $57.57, which the buyer paid. When I told him I was charged $81.33 for shipping, he was incensed. I asked Reverb whey they were double-billing the seller AND buyer for shipping. I asked them to simply confirm the TOTAL SHIPPING CHARGES - what UPS charged to send the guitar from SC to AZ - and they repeatedly refused, making some dubious claim that what I was paying for was just the UPS shipping label. $81.33 for a LABEL?! I've used UPS for decades and created shipping labels through various merchant accounts and was never charged a penny. I have this entire conversaton memorialized in writing. The complaint was "escalated" to someone else who basically said the same thing, except he actually admitted IN WRITING that both the buyer and seller were charged for shipping. Since this debacle, I've discovered others who were royally screwed in the exact same manner. Both the buyer and I will delete our Reverb accounts and will move on to competent, reputable secondary market merchants.