PRPrimesupermarket★★★★★
U MIGHT BE OVERCHARGED
"Today, I purchased celery on offer but it did not show on the receipt, overcharged again. I didn't go back to claim the overcharge because it was going to rain. This isn't the first time—previously, I was also overcharged for cucumbers and other items due to careless scanning. It seems the staff scan items based on assumptions instead of verifying them.
Additionally, I had a negative experience with a rude staff member when my son accidentally disturbed a display in the past. Every time I visit, the same person continues to treat me poorly with an unfriendly demeanor. I even tried a different branch, but I encountered similar overcharging issues there as well.
Due to these repeated problems, I've decided to limit my purchases to specific items like Towkay only as I am disappointed in the lack of professionalism and customer service."
2025-04-09
OSosim.sg★★★★★
VERY UNRELIABLE MASSAGE CHAIR
I purchased this massage chair hoping for relaxation and convenience, but it has been a disappointing experience. The power plug has malfunctioned twice already, causing short circuits each time. This isn't just inconvenient—it feels unsafe to have such issues with a device like this.
To make matters worse, the Bluetooth system on the chair doesn't have a password. This means anyone nearby can connect to it. On multiple occasions, I've been startled awake by random noises coming from the chair, which is the last thing you'd expect from something designed for comfort.
Instead of being a source of relaxation, this chair has been a source of stress. I expected much better quality and security for the price. I wouldn't recommend this product and hope others think twice before purchasing from this brand.
2025-01-13有帮助 1
LALazada★★★★★
Lazada’s Return and Refund And Customer Services
Review of Lazada’s Return and Refund Process and their customer services VERY VERY BAD N EVIL
I recently had a very disappointing experience with Lazada. I ordered a study desk but received a mini bed table instead. Initially, I wanted to use a pick locker to return the item, but because the table was too bulky, I requested a pickup instead. Unfortunately, this change did not reflect on the Lazada app.
Lazada instructed me that I could request a refund within 7 days, but I was supposed to be given 10 days to return the package. Despite this, they delayed the collection, causing significant inconvenience. Instead of receiving a refund to my original payment method, I was given LazCash as compensation for my grievance. However, this does not fully compensate for the $47 I lost and does not address the inconvenience and frustration I experienced.
Throughout this process, customer service repeatedly assured me that they would follow up and that a manager would call me, but I never received any updates or calls. Their promises turned out to be unfulfilled, leaving me feeling deceived and frustrated. Additionally, many of the chat conversations on the app were marked as resolved even though the issues remained unresolved. It feels like Lazada can manipulate the status of these chats arbitrarily, which adds to the frustration.
To make matters worse, Lazada is now shifting the blame to the seller, claiming that the seller rejected the refund. This is extremely frustrating, as it feels like Lazada is avoiding responsibility for the poor handling of the return and refund process. It seems that Lazada's business ethics allow sellers to change items to their whims and shortchange customers without proper accountability.
The combination of delayed collection, unfulfilled promises, misleading chat statuses, and the shifting of blame to the seller has made this experience deeply unsatisfactory. While I appreciate the compensation in the form of LazCash, the handling of the return process and customer service experience were far from acceptable.
**Do not buy from Lazada.** Their handling of returns and refunds, along with their customer service, is deeply flawed and has been a source of significant frustration for me.
It would be beneficial if Lazada improved their return and refund process, as well as their customer service practices, to ensure that customers receive timely and fair resolutions.
Overall, my experience has been extremely frustrating, and I hope Lazada will address these issues to provide better service in the future.
2024-08-30
FWFWD★★★★★
I have a misconnection and when i…
I have a misconnection and when i wanted to claim they said only if certain conditions then i can claim, eg due to natural disaster, so cant get anything back. No use buying as everything cannot meet their conditions.
2023-10-21
NTNTUC FairPrice★★★★★
CONTAIMINATED ICE CREAM
I just had a bad experience eating the ice cream from NTUC left me both irritated and frustrated. While I appreciate the convenience and variety that NTUC offers, there were a couple of incidents that caught my attention.
Firstly, I purchased a box of almond ice cream from the brand Harvest Fields. As I indulged in my treat, I was shocked to bite into something hard and encounter brown bits that felt like shells. My initial suspicion was that these might indeed be pieces of shells, although I couldn't be entirely certain. I decided to take some pictures for documentation and then promptly disposed of the ice cream. It's disappointing when product quality doesn't meet expectations, especially from a well-known brand like NTUC. I hope that the brand takes note of such incidents and ensures better quality control in the future.
However, my disappointment didn't end there. I recalled an incident from years ago at the NTUC branch in Bukit Batok. The store's entrance had a slope, and trolleys were parked outside for convenience. On this particular day, a careless customer decided to push a trolley down the slope, seemingly expecting it to park itself. Unfortunately, the trolley crashed into me, resulting in a painful blow to my head. I lodged a complaint with NTUC about the incident, expressing my concern about customer safety. Regrettably, my complaint seemed to fall on deaf ears, as I received no meaningful response or action from their side. I was disheartened that they didn't take the matter seriously, especially when it involved the safety of their customers.
Furthermore, the trolley design at NTUC has been a recurring issue for me. The older trolleys used to have a long metal pole on top, which has thankfully been removed. However, the current design is still not ideal. As someone who prefers the convenience of lightweight trolleys with baskets, I found the previous design with a metal pole cumbersome. Trolleys similar to those found at Daiso, featuring a basket-like design, would greatly enhance the shopping experience. It's my hope that NTUC considers upgrading their trolley designs to cater to different customer preferences.
In conclusion, my recent visit to NTUC had its ups and downs. The ice cream incident highlighted the need for better quality control by brands like Harvest Fields. On the other hand, the lack of response and action from NTUC regarding the trolley incident was disappointing. I also voiced my preference for trolleys with improved designs. NTUC has its strengths, but addressing these areas of improvement could significantly enhance the overall shopping experience and customer satisfaction.
2023-08-21
THThetravelstore★★★★★
EXPERIENCE WITH LOJEL LUGGAGE
I am writing to share my recent disappointment with Lojel luggage and their customer service, an experience that has left me frustrated and disheartened. As a loyal customer, I had high hopes for the quality and service promised by Lojel. However, the reality fell far short of my expectations.
When I encountered an issue with my Lojel luggage, I turned to the company for help. Much to my dismay, I was instructed to contact a specific number for assistance. With this information in hand, I eagerly reached out to the provided contact number, only to discover that it was non-existent. Adding to my frustration, the repair form on their website was also malfunctioning, leaving me without a viable means of resolving my issue.
My initial optimism about Lojel's reputation for quality and customer satisfaction was quickly replaced with disappointment. It's unsettling to realize that even a 10-year warranty card doesn't hold much value when the product fails within that timeframe. My experience with a Lojel luggage, which I had only used once, was disheartening. In a matter of a few years, the plastic handles and wheels deteriorated, leaving unsightly rubber stains and residue that proved impossible to remove from my floors and carpet.
Investing in a reliable luggage solution is essential, and I regret that my choice to purchase Lojel luggage didn't meet my expectations. It has become clear that opting for luggage with sturdy wheels, dependable handles, and a durable body is essential for a long-lasting and satisfactory travel experience.
Furthermore, I now find myself hesitant to engage with Lojel for repairs, even though they advertise a 10-year warranty. The prospect of navigating a potentially complex repair process and the uncertainty of potential additional charges has only compounded my frustration. Given my busy schedule, I'm simply not willing to invest more time and effort into a disappointing product.
Unfortunately, my experience has eroded my confidence in Lojel's luggage products and customer service. It's disappointing to admit that even a lesser-known, lower-priced alternative might offer better value and performance than a brand that I believed to be reputable. I'm even open to considering an affordable option that I can replace when needed, rather than committing a substantial amount for a supposedly high-end product that has let me down so profoundly.
I can only envision revisiting my decision if Lojel is willing to rectify the situation by offering complimentary repair services with convenient delivery options. At this point, however, I struggle to justify dedicating additional time to a brand that has left me so disheartened. My resources and time are better spent elsewhere.
In closing, my interaction with Lojel's luggage and customer service has left me deeply dissatisfied. I hope my experience serves as a cautionary tale for those considering their products. Prioritizing quality and exceptional customer service is crucial, and unfortunately, Lojel fell short in both aspects during my experience.
2023-05-17
