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Erica Hopwood

美国

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Chegg

I used Chegg and canceled it, but it continued to charge me

I used Chegg and canceled it, but Chegg doesn't ever email you about upcoming charges or subscription changes unless you resubscribe. My cancelation didn't go through properly and I was charged for MONTHS and didn't realize it until I saw a "payment authorization" email from PayPal itself. Companies should not be able to have subscriptions that carry on indefinitely without notifying customers about charges.

2024-06-10有帮助 1