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Anna Midé

美国

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DOOGEE

Doogee customer service is slow at…

Doogee customer service is slow at responding and does not actually fix any phone issues. Their service is bad. My phone does not receive photos, links, or group chats. I have emailed them within 2-3 months of buying to try and fix the issue they never resolved it. I emailed a second time and they still could not fix the defected phone. I asked for a refund and they said they will only give me half refund and I have to pay for shipping... Then officially today the screen breaks from just dropping it! I bought this phone because I thought it was rugged and the screen would not break!!! Well the company is false advertising, bad product and bad customer service. Don't buy!

2026-06-01