Everything was GREAT
Reply from 123Loadboard.com2024-09-17
Dave, thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
About 123Loadboard.com
Data updated- Website
- 123loadboard.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 12 reviews
- Replies to negative
- 100% (15/15)
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About this business
123Loadboard.com is a freight matching service providing shippers, carriers, owner-operators and brokers the most comprehensive online load and truck board. By applying the latest technologies, 123Loadboard delivers to members pertinent trucking tools to overcome challenges such as freight matching, credit, compliance issues and routing, while keeping costs affordable. For more information, visit http://www.123loadboard.com.
Written by the business, not verified by us.Is 123Loadboard.com legit?
123Loadboard.com (123loadboard.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 85% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews; 12 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
She is so nice and helpful any time I…
She is so nice and helpful any time I need to ask her for help she does I think she need a raise
Chatal is very professional and should be in management
The professional employees
Reply from 123Loadboard.com2024-09-17
Thank you for your review! If you have any suggestions on how we could improve and enhance your user experience, please don't hesitate to share them with us.
If you need help call yes, customer service Adelina was very helpful and nice
customer service was very helpful actually Adelina
Reply from 123Loadboard.com2024-09-17
Thank you so much for this great 5-star review, Besjan. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Very helpful
Reply from 123Loadboard.com2024-09-17
Thank you very much for your 5-star rating!!!
Chantel made the experience very easy
Chantel made the experience very easy. She was very detailed and professional on showing me how to navigate between HOTSHOT loads and my SEMI Tractor Trailer loads. She took time to introduce the Market Rate profitability for specific lanes for my equipment that is located on the load board platform
Reply from 123Loadboard.com2024-09-17
Thank you for your detailed feedback! We’re delighted to hear that we made the experience smooth and informative. It’s great to know we were able to guide you effectively. We appreciate you taking the time to share your positive experience!
Chantel is an excellent informed communicator!!!
Chantel is very informed of all products 123 loadboard offers, explained thoroughly of products. Chantel is very patient in addressing questions pertaining to your products. Thnx Chantel
Reply from 123Loadboard.com2024-09-17
Thank you for your wonderful feedback! We’re thrilled to hear that we were able to provide you with thorough and informative explanations of our products.
Chantel was amazing!
Chantel was amazing!! Super informative. I would never have figured it out without her help.
Reply from 123Loadboard.com2024-09-17
Thank you so much for this great 5-star review.
These companies is terrible They charge…
These companies is terrible They charge me $79 while I was trying their free trial I called them many time for refund because I cant find load that fit my truck. My truck is too small Each time I call they tell me they will send refund requests But never I get my refund, why I am paying for something I couldn't even use this don't make any sense. I am surprised of so many good reviews these people received
Reply from 123Loadboard.com2024-05-01
Something does not seem right, Fritz. Our free trial allows you to test our service and ensure that it’s right for you, We also offer a free trial extension if that is needed in some cases. Please note that our process to unsubscribe is available on our self-serve website 24/7 (https://help.123loadboard.com/hc/en-us/articles/360037257173-How-can-I-manage-my-subscription-purchased-through-your-website-or-sales-team-). Feel free to call us at 877-875-5301 (8am-6pm M-F EST).
BE VERY CAREFUL
Be very careful, they ask for your card for a reason even for the free trial period. I asked for an extension of the free trial period and was granted. After the trial period I never logged back in, and I NEVER booked a load from 123 loadboard. However I was billed twice of the $79.00 plan without my knowledge I called asked for a refund of what was billed to my card and was denied!! I would not recommend not even the free trial period!!!!
Reply from 123Loadboard.com2024-05-01
Something does not seem right. Our free trial allows news users to test our service to ensure it’s right for them. We do not charge during the trial period and users can cancel anytime without getting charged. Our free trial is for ten (10) full days and we DO NOT bill your card beforehand. Please note that our process to unsubscribe is available on our self-serve website 24/7 (https://help.123loadboard.com/hc/en-us/articles/360037257173-How-can-I-manage-my-subscription-purchased-through-your-website-or-sales-team-). Feel free to call us at 877-875-5301 (8am-6pm M-F EST).
THEY ARE A SCAM STAY AWAY
THEY ARE A SCAM STAY AWAY ! Loads don’t get booked . I tried their 9 day FREE plan . Card still got charged and they would not refund me . Said only a credit for the month !! They just a FRAUD!!!
Reply from 123Loadboard.com2024-05-01
Something does not seem right. Our free trial is for ten (10) full days and we DO NOT bill your card beforehand. Please note that our process to unsubscribe is available on our self-serve website 24/7 (https://help.123loadboard.com/hc/en-us/articles/360037257173-How-can-I-manage-my-subscription-purchased-through-your-website-or-sales-team-). Feel free to call us at 877-875-5301 (8am-6pm M-F EST).
Good experience with this app it was…
Good experience with this app it was easy to get access and great customer support!!
Reply from 123Loadboard.com2024-02-14
Thanks for rating Levita. We love hearing from our users and are continuously updating our load board with additional features to make it even better. If you have additional suggestions, we'd love to hear about them. Please email us and we'll get them added to future versions.
Great Customer Service
Chantel is the greatest. Just when I was about to throw the towel in because I didn’t know how to navigate the app she took her time and properly explained the system to me. Thanks Chantel let’s get this money.😂
Reply from 123Loadboard.com2024-02-14
Glad we were able to help you out and show your the benefits of 123. Thanks for your support. We will keep working to provide a great user experience. You can follow us on Facebook and Twitter to get the latest information.
This is one of the worst loadboard ever…
This is one of the worst loadboard ever . Go if you want a good load board go to dat . This load board does not benefit you at all
Reply from 123Loadboard.com2024-02-14
Sorry to hear about your experience. Please let us know more about what went wrong and we can help/address your issue. Being ranked the #1 rated load board app, 123oadboard can help your business. Call us at 877-875-5301.
So happy To be a part of 123 Loadboard…
So happy To be a part of 123 Loadboard company Everything is clear and easy to understand Thanks Chantel Da Cunha for your help ⭐️⭐️⭐️⭐️⭐️
Reply from 123Loadboard.com2024-02-14
Nigel, thank you so much for taking the time to leave this excellent review. We really appreciate your business.
Great Customer Service Team!
Reply from 123Loadboard.com2024-02-14
Thanks for the 5-star review. It is delightful to hear such positive words and it’s always a pleasure to serve our users.
I'm new to 123 Load Board
I'm new to 123 Load Board, I was about to end my subscription, but with Adelina help, she was able to show me how to effectively use the load board for advancement. Thank you Adelina for taking time out to help me.
Reply from 123Loadboard.com2024-02-14
Glad we were able to help you out and show your the benefits of 123. Thanks for your support. We will keep working to provide a great user experience.
Im a new user to this load and it is…
Im a new user to this load and it is one of the best load boards. It has exceptional features that are very useful. A major plus to be able upload documents directly from board. Agent Chantel was amazing with navigating me through board. Would definitely recommend using 123 load board.
Reply from 123Loadboard.com2024-02-14
Thank you very much for your 5-star rating!!!
CHANTEL WAS VERY HELPFUL SHE TAUGHT ME…
CHANTEL WAS VERY HELPFUL SHE TAUGHT ME SO MUCH IN A SHORT AMOUNT OF TIME I NOW FEEL CONFIDENT ENOUGHT TO NAVIGATE THE LOAD BOARD
Reply from 123Loadboard.com2024-02-14
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
CHELSEA Smith was absolutely amazing
CHELSEA Smith was absolutely amazing. 5 stars are not enough. Very helpful and super caring.
Reply from 123Loadboard.com2024-01-04
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime :)