1West (1west.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
So far has been a smooth experience still in the process getting a loan
Hello Cloud Puff, Thank you! We're glad your experience has been smooth so far and wish you the best with the rest of the process.
Vary fast, vary easy, id recommend it to my other associates.
Hello Paul, Thank you! We're glad you found the process fast and easy, and we appreciate your recommendation.
Application was easy and i got approved. Thank you 1west
Hello Joyce, Thank you! Congratulations on your approval! We're glad the application process was easy and appreciate your support.
Hello Ryan, Thank you! We're glad Nicole made your experience a great one and that the process was easy.
It was all in all a great service. Very easy and fast.
Hello John, Thank you! We're glad you had a great experience and found our service fast and easy.
Hello Leandra, Thank you! We truly appreciate your kind words and support.
It was an easy step by step process. I felt the help all in all. Very easily explained and I knew what to expect next .
Hello Tikini, Thank you! We're happy you found the step-by-step process easy to follow and informative.
The overall experience has been Outstanding and has left much to be desired. The representative, Sydney exuded patience and a degree of care and concern which is usually lacking in most of today's brokers . Sydney was thorough and refused to overlook even the smallest of details. Her gentleness and warmth was the icing on the cake .
Hello Milestone Artisan Foods, Thank you for your wonderful feedback! We'll be sure to share your kind words with Sydney. We're delighted she provided such thoughtful and exceptional service.
Transparent and extremely helpful throughout the entire process. Sherman is an asset! He is very knowledgeable and his persistence made the process much easier... don't lose him!!!
Hello Dan, Thank you for your wonderful feedback! We'll be sure to share your kind words with Sherman. We're glad he made the process smooth and transparent.
Very easy to apply on there application and walks you through every step
Hello Joshua, Thank you! We're glad you found the application easy and appreciated the step-by-step guidance.
Phyllis is by far the most polite, complimentary, and helpful representative I’ve ever worked with! She was very helpful and supportive in providing the funding and I was looking for and felt more like a friend than a salesman. Ask for Phyllis if you’re looking for a loan broker!
Hello Andrew, Thank you for your wonderful feedback! We'll be sure to share your kind words with Phyllis. We're glad she provided such helpful and supportive service.
Heather Powers made my experience exceptional. After explaining my business situation with her, it was clear that there wasn't going to be a fit. Rather than not responding like most lenders do, she took the time to share their lending requirements. Giving me a goal post to build toward.
Hello Liam, Thank you for sharing your experience! We'll be sure to pass your kind words along to Heather. We're glad she provided honest guidance and exceptional service.
I got denied. Even though I got denied they still made the process transparent and simple.
Hello Chrissy, Thank you for your feedback. We appreciate your understanding and are glad we could provide a transparent and simple application process. We wish you the very best moving forward.
this site is easy application process and fast descions.
Hello Jasmine, Thank you! We're glad you found the application process easy and our decisions fast. We appreciate your feedback!
Hello Henry, Thank you! We appreciate your kind words and support.
Britni at 1WEST was very helpful. She return calls and emails and if I had any questions, she would response in good time. Highly recommend this company, you will not be disappointed
Hello Deanna, Thank you for your wonderful feedback! We'll be sure to share your kind words with Britni. We're glad she provided excellent service and timely communication.
I must say I've done many many many applications for loans but these guys were so quick so easy I'm pretty sure my 5-year-old could have done it herself.i still haven't received my response yet with weather I got the loan or not but either way so far so good
Hello YEAH U SERVICES LLC, Thank you for your kind words! We're happy you found the process quick and easy. We appreciate your patience and wish you the very best with your application.
Really excellent financial institution and great community
Hello Beatriz, Thank you! We're proud to be part of such a great community and appreciate your support.
Great 👍🏾 try it out
Hello Mick, Thank you for the recommendation! We truly appreciate your support!
Not as responsive or as good with communication I would like and also presented offer way out of range / offers I realistically couldn’t come close to get I say figure out a system that doesn’t mislead and give small owners hopes up but did get something done so I will give them 3 stars
Hello Layton, Thank you for your feedback. We’re sorry our pre-approval system missed the mark in your case. While it's designed to provide an estimate based on initial information, it isn't perfect, and we're always looking for ways to improve it. We appreciate you recognizing that we were able to get something done and your feedback will help us continue improving the experience for future business owners.
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