1West (1west.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
What people say
J
Jose a Roman guzman · 2 reviews · Verified · Experienced 2026-07-21 ·
★★★★★
2 loans with them
2 loans with them. They got me in less than a year Recommended. Always. And 1 credit line Thank you
stephen help me. All time god bless
Reply from 1West2026-07-22
Hello Jose,
Thank you! We're glad you had a great experience working with us. We'll be sure to share your kind words with Stephen. God bless!
Slow process... my account rep was helpful but definitely not fast with funding! Got approved on Friday said I would be funded Monday and still nothing and now answer as to when I will get funded. Very frustrating and disappointing.
Reply from 1West2026-07-21
We're sorry to hear your experience didn't meet expectations. We're glad your account representative was helpful but we understand how frustrating funding delays can be, especially after expecting funds on a specific day. Unfortunately, funding timelines can occasionally be affected by the lender's final processing. We appreciate your feedback and are always working to improve our communication throughout the process.
m
mike novotny · 5 reviews · Experienced 2026-07-19 ·
★★★★★
They make everything understandable and…
They make everything understandable and transparent so far in applying
Reply from 1West2026-07-20
Hello Mike,
Thank you for your kind feedback! We're glad to hear the application process has been clear and transparent. We appreciate your trust and wish you the very best with your application!
Great user friendly website. They make getting a business loan easy.
Reply from 1West2026-07-20
Hello Chase,
Thank you for your feedback! We're happy you found our website user-friendly and the business loan process easy.
J
Jesus Alvarez · 1 review · Experienced 2026-07-18 ·
★★★★★
Love everything about 1West they are so…
Love everything about 1West they are so good whenever it comes to helping question etc… and I’d love to give heather powers a special thanks she’s amazing
Reply from 1West2026-07-20
Hello Alvarez,
Thank you for your wonderful review! We're delighted to hear you've had such a positive experience, and we'll be sure to share your kind words with Heather Powers.
D
David Cruz · 2 reviews · Experienced 2026-07-14 ·
★★★★★
exceptional response helpful
Reply from 1West2026-07-20
Hello David,
Thank you! We're glad our team could provide a helpful and responsive experience.
Kiara was very knowledgeable, professional and pleasant. I was able to get my funding in one day. Other places would tell me they can fund me and at the they would decline me. Thank you so much for your help.
Reply from 1West2026-07-17
Hello Luisa,
Thank you for your wonderful feedback! We're thrilled Kiara provided excellent service and helped you secure funding quickly.
Z
Zykeshia Johnson · 1 review · Experienced 2026-07-15 ·
★★★★★
1West financial customer service…
1West financial customer service deserves 10 stars, I was helped by Ms.Heather Powers, even with doubts and being discouraged, she made me feel comfortable and encouraged me to give it a shot. I would recommend this company to anyone seeking financial help.
Reply from 1West2026-07-16
Hello Zykeshia,
Thank you for your wonderful feedback! We're thrilled Heather Powers made you feel comfortable and supported. We truly appreciate your recommendation!
J
Jonathan Moore · 2 reviews · Experienced 2026-07-16 ·
★★★★★
I had a great experience working with…
I had a great experience working with this company and they were really helpful with the process and the application was very easy and straightforward I would recommend them to anyone who is interested in applying for a loan.
Reply from 1West2026-07-17
Hello Jonathan,
Thank you for your kind recommendation! We're glad you had a smooth experience and appreciate your support.
B
Blue Sky Landscaping and Desig · 1 review · Experienced 2026-07-15 ·
★★★★★
Seamless experience
Working with 1west was very easily as a business owner. Elena sent the documents and got the offer rolling quickly. Thank you Elena and 1West would definitely recommend to work with for business owners looking for a seamless process.
Thank you
Reply from 1West2026-07-16
Hello Blue Sky Landscaping and Desig,
Thank you for your review! We're glad Elena provided a seamless experience and kept the process moving quickly. We appreciate your recommendation!