Peter dealt with my problem in a…
Peter dealt with my problem in a patient friendly manner. Unfortunately we didn’t resolve it because I had arrangements for the rest of the weekend. I managed to put matters right via the Microsoft website on the Monday morning. The only thing I was unhappy about was handing over £149 for web security apps. I except I chose to pay for these apps but not being very tech savvy I didn’t question the sale as I was made to feel that I had to have these to prevent any future problems. An expensive lesson learned.