Great and diverse selection of coffee…
Great and diverse selection of coffee beans, but the delivery process can be a bit frustrating since they come from various roasteries.
About 60beans
Data updated- Website
- 60beans.com
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 80% (4/5)
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Is 60beans legit?
60beans (60beans.com) has a 4.5 out of 5 rating on OK.one, based on 59 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. 87% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
What people say
Bad service arrived in 12 days instead of 4
It state up to 4 days delivery , after 3 days I contacted them to check status as did not got email that it’s ok progress. Only when I reached their support they started the shipping process . It did not arrive on time in delay of 5 days , total with weekend 12 day. I needed to go 2 km in order to pick it up by myself. Very disappointed with the experience and with the customer service that clearly was not helpful at all
2 weeks instead of 2-4 days
Terrible service, it took 2 weeks and 2 emails to customer support to get my coffee while the website stated 2-4 days delivery time. Customer support was also of no help: they replied pretty much the same thing to both of my emails, that is they have no idea where my order is. Only 10 days after I placed my order did I receive a confirmation that it was being processed by the roastery. Really disappointing because the website looked quite promising. All in all, not worth the trouble for something as simple as coffee delivery so I won't be using the service again.
Reply from 60beans2023-12-18
Hello Maria, We are very sorry that you have had this experience. We, 60beans, are support for you, our customers, and our partners. Unfortunately, sometimes we wait a little longer for an answer before we can give you precise information. Due to large order volumes, there are currently also delivery delays and delays in the warehouse. We will contact you again separately for further processing. Thank you very much! Best regards Your 60beans Support Team
Big and interesting selection of coffee…
Big and interesting selection of coffee beans. But the delivery can be frustrating because it’s from different roasteries.
Costumer service was very kind and…
Costumer service was very kind and helpful.
Great selection of coffee beans
Great selection of coffee beans. It's a super easy buying process. I loved it.
Perfect
Perfect! Fast, easy, tasty! :)
my order did not arrive completely
my order did not arrive completely! I only received the coffee and did not receive my aeropress.
Reply from 60beans2023-10-17
Hello Seif, Thank you for your feedback and we are really sorry that your Aeropress has not arrived yet. We are in the process of resolving the case with DHL and will get back to you with a separate email as soon as we have any feedback here. If you have any further questions, please feel free to contact us again by mail at [email protected]. With kind regards Your 60beans Support Team
Great and speedy service
Your customer support is top notch
Ok perfect
Ok, thank you very good
fast and kind consumer support
fast and kind consumer support, that's rare
Great product
Great product! loved all the options I got with the Berlin selection 🙌
fresh!
Finally, freshly roasted beans online!
Premium selection of specialty coffee
I love the selection and the grinding possibilities this platform offers for specialty coffee.
Super easy and delicious
Super easy to order, and came quickly! Delicious options. :)
Amazing coffee variety
Amazing coffee variety, prices and quick delivery. Thanks guys, you do a great job!
I haven’t received my beans!
Reply from 60beans2023-04-03
Hallo David, das tut uns sehr Leid, dass Du bisher keiner Lieferung erhalten hast. Für weiteres Feedback, melden wir uns bei Dir per E-mail. Viele Grüße, Dein 60beans Customer Support
I like the idea and the way the website…
I like the idea and the way the website works. It would need few improvements but overall good experience. I had to wait a bit then expected for one item but ... If I needed express coffee I would go to a nearest grocery store.
Beans not freshly roasted
I really like the concept of linking coffee roasters directly to the customers. I had a pleasant ordering experience. My one major problem is that the website claims that the beans will be roasted and sent to you right afterwards. My beans from Impulse in Kiel did not have a roast date, but rather a "best before" which was most likely set a year after the roast date, the same way supermarkets sell coffee. From this, you can assume a roast date of almost a month ago. I can get fresher beans from many other places so I won't be using this service again unfortunately
Reply from 60beans2023-03-20
Hi Jack, Thank you very much for your feedback. We are sorry to hear that the coffee did not arrive with the requested information and supposedly with a roast date of ~1month before shipment. We were not able to assign your feedback directly to an order and kindly ask you to contact us via [email protected]. Thank you for your support! Your 60beans Support Team