Great customer service
Great customer service. Amazing rates! So glad I chose this company.
About A Abana Auto Insurance
Data updated- Website
- a-abana.com
- Category
- Money & Insurance
- Location
- United States · Downers Grove
- Status
- Unclaimed
- Last 12 months
- 15 reviews
- Replies to negative
- 83% (5/6)
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Is A Abana Auto Insurance legit?
A Abana Auto Insurance (a-abana.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 83% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
Great customer service
friday i went to apply i did not make…
friday i went to apply i did not make the payment saturday i cancel the insurance i did not want the policy. mon tues wens on a thursday they take my $540.94 frome my bank with no consent i want to file report still no email or anything aboute my refund
Reply from A Abana Auto Insurance2025-07-22
Hello, we apologize for any inconvenience you may have experienced. We have escalated this to a Senior member of Management, and they will be reaching out to address your concerns. We hope you to provide you with a better experience in the future.
Veronica was great!
Veronica was great! She's very knowledgeable and explained the process thoroughly, not to mention she friendly and found me a great policy! Thank you, Veronica!
Always Friendly and helpful.
Good service and the lady real nice
Been with this company for years in two…
Been with this company for years in two different states.. And I've never had a bad experience with the company. My agent in Las Vegas was the best, knew me by voice and was amazing.. My Texas agent is wonderful and always on point..
Lia is the best
Lia is the best! She is always so helpful and supportive. She is quick on responding and understanding. We love going through AAbana!
The Agent is awesome!
The agent, Manuel, is extremely understanding and helpful. As financial manager for a sick relative, it is important for me to be able to talk to people on his behalf, but it isn't always easy. With Manuel at A Abana, once my relative set up the insurance and advised Manuel that I have his authorization to do business for him, the experience and communication has been very easy. I can always get the agent on the phone and speak to him directly, and get all the information I need and pay the premium for my relative. This is awesome customer service.
Amazing customer service and helped me…
Amazing customer service and helped me save as much as I can.
Simple
Simple, hassle free, familiar
Very good
Very good! Very good!
Excellent Customer Service
Excellent Customer Service. Xochlt is always so kind and patient.
Excellent service for getting an auto…
Excellent service for getting an auto ins quote
Good people skill 💯
Your phone number is disconnected can't…
Your phone number is disconnected can't get a hold of you not there when I need you most still not there address is incorrect on the progressive car insurance forms. Worst agent ever
Reply from A Abana Auto Insurance2025-07-04
Hello, Reaching out in regard to your concern. We have attempted to reach out to the number on our profile, but it shows the number is listed as a business. Unfortunately, the location you are trying to reach has been closed. We had signs placed advising your customers of the change, the number to call, and the address to the new location. Please contact 702-647-8448, and we will gladly be able to assist you. Please not we will be closed 07/04/2025 in observance of the holiday, but we will be available on 07/05/2025 to assist. I apologize for any inconvenience; we will be more than happy to assist.
Straight and clear to the point
This is an amazing business
This is an amazing business. They were very helpful and got me the lowest rate in town. I’m very glad I chose them for my car insurance provider.
Thanks Brittney for your exlleant…
Thanks Brittney for your exlleant customer service .