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Vehicles & Transportation

A-Premium

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103 reviews

4.2103 reviews
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About A-Premium

Data updated
Website
a-premium.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
81% (13/16)
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About this business

A-PREMIUM Your Partner in Automotive Restoration. VISIT US ABOUT US Make Aftermarket Auto Parts An After thought We believe car repair should be predictable and transparent. Whether you are a DIY enthusiast or a professional mechanic, A-Premium provides the framework you need to restore your vehicle with confidence. A-Premium © All Rights Reserved.

Written by the business, not verified by us.

Is A-Premium legit?

A-Premium (a-premium.com) has a 4.2 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 79% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 81% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Consumers frequently praise the exceptional quality of the replacement parts, noting that everything fits vehicles perfectly and functions just like original manufacturer equipment. People also deeply appreciate the very reasonable prices and surprisingly fast shipping times that make maintaining cars completely simple and highly affordable. Some reviewers were not happy with order fulfillment, mentioning occasional unexpected shipping delays that kept their cars out of commission for several days. A few other people also felt that incorrect replacement components were occasionally delivered, requiring extra effort to take mechanical things apart and properly resolve the underlying problem.

Auto-generated from all reviews of this business. For reference only.

What people say

Good quality parts.just had bad…

Good quality parts.just had bad experience with shipping and receiving taking longer than the expected date

Reply from A-Premium2026-07-20

Thank you for your feedback. We're glad to hear you are satisfied with the quality of our parts, but we sincerely apologize for the delay in shipping and delivery. We know how important timing is for automotive repairs, and we are working closely with our carriers to improve our delivery speed. If there's anything else we can assist you with, please feel free to reach out. Greatly appreciate!

Did not realize this was supposed to be…

Did not realize this was supposed to be a universal kit, bolts that hooked the catalytic converter were too big for the connection to the muffler and no nuts for the manifold mounting.

Reply from A-Premium2026-07-20

Thank you for sharing your feedback, and please accept our sincere apologies for the frustration caused during your installation. This catalytic converter is designed as a direct-fit replacement specifically for your 1998 Camry, not a universal kit. It should include the exact matching hardware right out of the box. Since you found the bolts to be too large and noted missing manifold nuts, we are very concerned and want to investigate this immediately. Our management team has just reached out to your email directly. We will immediately provide the best resolution for you, whether that is a proper return, replacement, or hardware solution. Thank you for your patience while we get this sorted out!

Defect part

The piece did not work when it was installed in my car my car kept shutting off. Mechanic had to put old piece back in, in order for my car to stay on. Horrible experience will never order from here again. Been trying to get in contact with someone for a refund and so I can return.

Reply from A-Premium2026-07-20

We sincerely apologize for both the issue with the part and the difficulty you experienced trying to reach our support team. We understand how concerning it was when your vehicle repeatedly shut off after the part was installed, especially since your mechanic had to reinstall the original part to keep the vehicle running properly. You should also have received timely assistance when you contacted us about the return and refund. Our Customer Service Management Team is reviewing your case and will contact you directly to arrange the return. We are also forwarding the product details to our quality team for further investigation. We are truly sorry for the frustration, additional labor, and inconvenience this experience caused.

Excellent service

Excellent service. Delivered within 2 days and the price is more than reasonable.

Reply from A-Premium2026-07-15

Thanks for the great feedback! We know how important it is to get your vehicle back on the road quickly and at a fair price, so we are very glad we could deliver on both. We appreciate your business and look forward to your next repair project!

Poor Customer Service After Shipping the Wrong Item

I ordered a $20 oil pressure sensor, but instead received a box of fasteners. I contacted customer service right away and provided multiple photos showing exactly what I received, as requested. Rather than simply acknowledging the mistake and sending the correct part, customer service repeatedly asked for additional photos and continued saying the evidence wasn't sufficient. The back-and-forth was frustrating and completely unnecessary for such a straightforward issue. Mistakes happen, but how a company handles them matters. Unfortunately, this experience left me with little confidence in their customer service, and I would not do business with this company again. Would not do business with this company ever again.

Reply from A-Premium2026-07-13

We sincerely apologize for the incredibly frustrating and rigid customer service experience. You are 100% right—for a straightforward packing error on a $20 part, making you jump through hoops and repeatedly asking for photos of a discarded shipping bag was completely unacceptable and toxic. That is absolutely not how we do business. I want to confirm that we have bypassed the rigid protocols and your brand-new expedited replacement order is already processed and on its way to your address. Furthermore, our Senior Management Team has just sent a direct email to your inbox with an additional gesture of goodwill to properly make up for the unnecessary runaround. We deeply appreciate you calling out our frontline support's blind spot so we can properly fix it.

You guys sent me the wrong alternator

You guys sent me the wrong alternator, so I just considered it a lost

Reply from A-Premium2026-07-13

We are deeply sorry for this unacceptable packing or catalog error. You should never have to "consider it a lost" or lose your hard-earned money because you received the wrong alternator. That is absolutely not how we stand behind our customers or our parts. Our Senior Management Team has stepped in and just sent a direct email to your inbox. We want to personally help you figure out exactly which alternator your specific vehicle needs, and we will do everything we can to make things right. We refuse to let you take a loss on this, and we will make it right as soon as possible.

The throttle body is awesome!

The throttle body is great! Fired up the first time I hit the key. Great job product and price about 25% of the competition and brands. Your getting an OEM model that's new.... badass as usual!

Reply from A-Premium2026-07-15

We are thrilled that the throttle body fired right up on the first turn of the key and saved you some serious cash compared to the competition. Thanks for being an awesome customer—keep up the great builds!

The right part

The right part , simple as taking the old one out and replacing with the new one

Reply from A-Premium2026-07-13

Thank you for sharing your experience with us! We’re glad to hear that you received the correct part and that the installation process was straightforward. We always strive to provide reliable parts that help make vehicle repairs easier for our customers. We truly appreciate your support and look forward to serving you again in the future.