Poor Customer Service After Shipping the Wrong Item
I ordered a $20 oil pressure sensor, but instead received a box of fasteners. I contacted customer service right away and provided multiple photos showing exactly what I received, as requested. Rather than simply acknowledging the mistake and sending the correct part, customer service repeatedly asked for additional photos and continued saying the evidence wasn't sufficient. The back-and-forth was frustrating and completely unnecessary for such a straightforward issue. Mistakes happen, but how a company handles them matters. Unfortunately, this experience left me with little confidence in their customer service, and I would not do business with this company again. Would not do business with this company ever again.