Acratech (acratech.net) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 29 of them were added in the last 12 months. Last updated 2026-08-10.
We are sorry you find our products are too expensive. Our products are designed and built to last for decades. We have tripod heads that have been used daily for 20 years and are still working today. With our products you get robust strength, lightweight and long term durability. You can find cheaper tripod heads, but you will not find a better tripod head.
The purchase went fine, the product works exactly as expected. I was sent an email to create a review of the product ... which I did ... and when I tried to post the review, the system failed and told me that "only people who have purchased this product can review it." Huh? Stupid.
Reply from Acratech2025-11-12
I'm so sorry to hear that our website is experiencing some technical issues. I am so glad to hear that the product is working as expected...I only wish our website did too. I will look into what went wrong.
Sincerely,
Patty
Great product. Works perfectly on my Leica M6.!! This camera plate along with the universal L bracket make portrait orientation easy. Highly recommended.
D
DJ Sie · 2 reviews · Verified · Experienced 2025-10-02 ·
★★★★★
Customer service and product excellent
Customer service was excellent. What a treat! They really helped me figure out how the Acratech Leveling Base would work with the ultimate ball head on my Ascend 14 Tripod. It all worked out great! Love their products!
I use both the Quick Release Clamps and the Locking Lever Clamps. The Quick Release Clamp features a large rubberized knob extending from the clamp body, making it much easier and faster to tighten or release. In terms of speed, it can easily rival a lever clamp. The Locking Lever Clamp, on the other hand, is field-adjustable by hand to accommodate different plate sizes and includes a lock to prevent accidental release.
Both designs provide a fast, secure attachment for equipment, eliminating concerns about under-tightening or struggling to achieve a solid hold. I have both types mounted to 3/8”-16 Arca-Style Plates (#2129) for use on heads where the clamps cannot be replaced or where proprietary plates are required.
I purchased a quick release plate for my Pentax 67 that I wasn’t able to find elsewhere and so far I’m happy with the product. Perhaps a bit expensive but you get what you pay for.
J
John · 7 reviews · Verified · Experienced 2025-09-08 ·
★★★★★
High quality value
Acratech clearly answers the critical questions "would you buy it again" and "do you trust the company". Definite yes and yes. Myself as an example; investing in 3 ball heads, 2 leveling bases, uncountable base plates, along with a retro clamp base over the years because, the quality and performance exceed expectations (for the price). Expensive = high value and clearly worth it. Add to it, responsive and helpful when asked for assistance plus good turnaround time when I asked for customization. Keep up the good work Acratech.
I contacted them to order a lever clamp for my GXP Ball head, and let me know they would service the broken screw clamp of if I just sent it. I ordered the lever clamp anyway, and they sent it as well repairing the screw clamp which I now have as a back up. Really nice company with great customer service, plus a fantastic product! My GXP is better than new.
Was great they called to save me money and make sure my order got to me quicker than I expected. Thank you also sell a great product I recommend to everyone
I have been very happy with the customer attention Acratech gives. I sent an email asking when a product would be back in stock, and got an answer. Then another email the day it was in stock. All products they have provided excellent support answering questions and helping you use their products.
Fantastic, I love it although once converted to New Zealand dollars it was about $950 which is a crazy price to pay but as they say the bitterness or poor quality is remembered long after the sweetness of low price is forgotten. :)